EIB Complaints Mechanism Benchmark | Accountability Console
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EIB Complaints Mechanism

Can translation of a complaint delay the IAM's timeframe?

Yes

Benchmark Category

Languages of the complaint

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Notes

For complaints submitted in EU languages other than the working languages of the EIB (French and English)

How do other IAMs compare?

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review