Kharkiv Metro Expansion | Accountability Console
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Kharkiv Metro Expansion


Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 359

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 526

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Cultural heritage

Description: Complaint raises concerns about impacts on any type of tangible or intangible cultural heritage, including significant sites, unique environmental features, cultural knowledge, and traditional lifestyles.

Complaints with this Issue: 117

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 481

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Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 226

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Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 194

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Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 964

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Name: Kharkiv Metro Expansion

Investments: EIB 20130199

Client: KP Kharkivsky Metropoliten

Support: Loans

Country: Ukraine


IAM: Complaints Mechanism (CM)

ID: SG/E/2019/01

Date Filed: Jan. 22, 2019

Date Closed: May 19, 2020

Status: Monitoring

Complaint Stages


Jan. 22, 2019



Start Date: Jan. 22, 2019


Jan. 23, 2019 -

Jan. 30, 2019


Status: Closed With Output

Start Date: Jan. 23, 2019

End Date: Jan. 30, 2019


Jan. 30, 2019 -

June 7, 2019


Status: Closed With Output

Start Date: Jan. 30, 2019

End Date: June 7, 2019

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Unknown

Compliance Review

June 7, 2019 -

May 6, 2020

Compliance Review

Status: Closed With Output

Start Date: June 7, 2019

End Date: May 6, 2020

Has Compliance Report: Yes

Non-Compliance Found: Yes


May 6, 2020


Status: In Progress

Start Date: May 6, 2020


May 19, 2020