Complaint > Pan African Paper-01/Webuye

Eligibility: Assessment Report, October 15, 2008

...President of the World Bank Group. Its mandate is to address complaints brought by communities or individuals affected by IFC or MIGA projects in a fair, objective, and constructive manner, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspec...

Complaint > Western Poverty Reduction Project

Eligibility: 16-Management Report and Recommendation (English)

...Request for Inspection: China - Western Poverty Reduction Project (Credit No. 3255-CHA and Loan No. 4501-CHA).1 Annex 2 of that document contained the Management Response dated July 19, 1999 (Management Response) to a request for inspection received previously with respect to Part C of the China: Western Poverty Reduction Project (Qinghai Component). The Management’s Response to the Initial Request (July 19, 1999) acknowledged that the Disclosure of Information policy had been violated due to la...

Complaint > North-South Corridor (Kvesheti-Kobi) Road Project

Eligibility: Eligibility Report (English)

...Request for Compliance Review 24 2. ADB Management’s Response 30 I. BACKGROUND 1. A request for compliance review (complaint) was forwarded by the Complaint Receiving Officer of the Asian Development Bank (ADB) Accountability Mechanism to the Compliance Review Panel (CRP) on 6 January 2021 in respect of ADB Loan No. 3803: North–South Corridor (Kvesheti–Kobi) Road Project (project) in Georgia. 1 2. In accordance with paragraph 178 of the Accountability Mechanism Policy (AMP) and Operatio...

Complaint > Forest Concession Management and Control Pilot Project

Eligibility: 36-Management Report and Recommendation (English)

...Request was submitted by NGO Forum of Cambodia acting on its own behalf and on behalf of affected local communities living in the districts of Tbeng Meanchey in Preah Vihear Province; Siem Bok and Sesan in Stung Treng Province; and Anlong Veng in Oddar Meanchey Province, Cambodia (hereafter referred to as the “Requesters”). 2. The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. Management responded to the claims in the Request on March 8, ...

Complaint > Yanacocha-02/Cajamarca

Eligibility: Report of the Independent Evaluation of the Mesa de dialogo y consenso CAO-Cajamarca,May 2005

...President Fujimori’s authoritarian and corrupt rule to a coherent and stable democratic order is far from complete. There is a pervasive public distrust of political leaders and public institutions that has sorely undermined their legitimacy. President Toledo’s tenure in office has been marred by scandal, and confidence in his leadership has dropped below 10% according to public opinion polls. With the election a year away in April 2006, no political grouping appears to have solid public su...

Complaint > Itaparica Resettlement and Irrigation Project

Eligibility: Inspection Panel Report and Recommendation

...Request for Inspection ("Request"). Annex 1 contains the Request (An English translation of the Request is attached to the Response). Management Response to the Request is provided inAnnex2. A. Background Panel received Bank Management response ("Response") to the Request. 2 1. On March 12, 1997 the Panel 2. Ita...

Complaint > D1 motorway Phase I

Eligibility: Eligibility Assessment Report

...requested a written response to the Complaint by Bank Management. The response (the “Response”) was received on 5 July 2010 and is at Annex 2 to this Report. The PCM Officer also requested a response to the Complaint from the Client, which was received on 25 June 2010 and is at Annex 3 to this Report. 2 13. During the Eligibility Assessment, the Eligibility Assessors undertook an extensive review of ...

Complaint > Mumbai Urban Transport Project

Eligibility: 32-Management Report and Recommendation (English)

...Request was submitted by the United Shop Owners Association on its own behalf and on behalf of 118 residents of Mumbai (hereaf- ter referred to as the “Requesters”). The Executive Directors and the President of the IBRD were notified by the Panel of receipt of the Request. Management responded to the Request on May 27, 2004. 2. On June 24, 2004, the Panel registered a second Request for Inspection, IPN Re- quest RQ04/04 (“the Second Request”), concerning the Project. The Second Request was...

Complaint > BTC Pipeline-02/Rustavi

Eligibility: English

...requesting project information. At issue is the disclosure process of BTC Co. relating to pipeline routing and safety issues in general and, in particular, to specific requests for information on detailed safety standards. A related factor is the extent to which BTC Co. took into account the residual public perception of the BTC pipeline risks, irrespective of the technical assessments of risk that BTC Co. had undertaken. 4.2.1 IFC’s Disclosure Requirements and BTC Co.’s Organizational ...

Complaint > Transport Sector Support Project and its Additional Financing

Eligibility: Inspection Panel Report and Recommendation

...Request does assert that its subject matter has been brought to Management’s attention and that, in the Requester’s view, Management has failed to respond adequately demonstrating that it has followed or is taking steps to follow the Bank’s policies and procedures.” The Panel has verified that the Requesters’ concerns were brought to the Bank’s attention prior to the filing of the Request. The Requesters first contacted the Panel on October ...

Complaint > Lom Pangar Hydropower Project

Eligibility: Inspection Panel Report and Recommendation

...Request is identical to the report submitted to the GRS in 2016). 22. The Requesters did not submit, with their Request, any information in addition to the 2015 report to substantiate their allegations. 23. The Requesters acknowledge their engagement with the GRS, but maintain that their problems remained unsolved. As the Requesters asked the Inspection Panel to keep their identities confidential, Management is unable to fully ascertain whether the Requesters are the same managerial empl...

Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

Eligibility: 23-Management Report and Recommendation (English)

...Request eligible and recommended an in- vestigation into the matters alleged in the Request. The Executive Directors recorded their approval of the Panel’s recommendation for investigation on September 7, 2001. 7. Four months after the Executive Directors authorized an investigation into the issues raised in the Request, the Requesters submitted two additional documents to the Panel. The first docu- ment elaborated on Paragraph 4(a) of the original Request, and introduced additional a...

Complaint > Cartagena Water Supply, Sewerage and Environmental Management Project

Eligibility: 31-Management Report and Recommendation (English)

...Request for Inspection, IPN Request RQ04/02 (hereafter referred to as “the Request”), concerning the Colombia- Cartagena Water Supply, Sewerage and Environmental Management Project (“the Project”) financed by the International Bank for Reconstruction and Development (IBRD). The Request was submitted by the Corporación Cartagena Honesta (CCH, hereafter referred to as the “Requesters”) on its own behalf and on behalf of 125 residents of Punta Canoa, 139 residents of Arroyo de Piedra, 41 residents ...

Complaint > Amaravati Sustainable Capital City Development Project

Eligibility: Second Report and Recommendation

...Requester #2’s house. These individuals stated that they were representatives of the World Bank and asked about the reasons that Requester #2’s family refused to participate in the LPS. III. Harms to the Requesters 23. Each of the Requesters owns agricultural land in Amaravati, which they rely on for their livelihoods, and none of the Requesters has joined the Land Pooling Scheme. The Requesters have and are likely to experience harm as a result of the A...

Complaint > Amaravati Sustainable Capital City Development Project

Eligibility: Inspection Panel Report and Recommendation

...Requester #2’s house. These individuals stated that they were representatives of the World Bank and asked about the reasons that Requester #2’s family refused to participate in the LPS. III. Harms to the Requesters 23. Each of the Requesters owns agricultural land in Amaravati, which they rely on for their livelihoods, and none of the Requesters has joined the Land Pooling Scheme. The Requesters have and are likely to experience harm as a result of the A...

Complaint > Amaravati Sustainable Capital City Development Project

Eligibility: Inspection Panel Third Report and Recommendation(English)

...Requester #2’s house. These individuals stated that they were representatives of the World Bank and asked about the reasons that Requester #2’s family refused to participate in the LPS. III. Harms to the Requesters 23. Each of the Requesters owns agricultural land in Amaravati, which they rely on for their livelihoods, and none of the Requesters has joined the Land Pooling Scheme. The Requesters have and are likely to experience harm as a result of the A...

Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

Eligibility: Eligibility Assessment Report

...requested are EPS documents, and therefore your request should be directed to EPS.”312 The next day, CEKOR requested information on how the EBRD’s due diligence process took the requested documents into account and why other serious problems were not included in the scope of the Project.313 On 19 March 2012, the EBRD emailed CEKOR stating that the due diligence process involved site visits and document review of EIAs and others, but that the documents requested by CEKOR on 7 February 2012 “are a...

Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

Eligibility: 22-Management Report and Recommendation (English)

...Request for Inspection (Request) was submitted to the Inspection Panel (the Panel) on March 22, 2001 by Mr. Ngarlejy Yorongar, a Member of Parliament in Chad’s National Assembly, who was acting for himself and on behalf of more than 100 residents (the “Requesters”) in the vi- cinity of three fields of the Petroleum Development and Pipeline Project area (Cantons of Mian- doum, Komé, Béro, Mbikou, Bébédjia and Béboni, all in the Sub-Prefecture of Bébédjia), Republic of Chad (Map 1). The Requesters...

Complaint > Eleme Fertilizer II-02/Port Harcourt

Eligibility: CAO Assessment Report

...request that dry food rations be provided not in monetary form but rather in the form of actual products, like the provision for regular staff members. III. Unfair termination Termination of union chair The lead complainant alleged that his termination from Indorama was an act of retaliation for fulfilling his duties as the union chair. He asserted that he had been in communication with Indorama's Human Resources (HR) management regarding non-compliance with the terms of the CBA and the c...

Complaint > Eskom Investment Support Project

Eligibility: 65-Management Report and Recommendations (English)

...Request for Inspection vi. The Request for Inspection was submitted by groundWork and Earthlife Africa, two non-governmental organizations based in South Africa, acting as representatives of community members living in the Lephalale area (the “Requesters”). The Request was received before the loan for the EISP was presented for Board consideration and approval, and therefore no disbursement had been made at the time. The Request mainly pertains to Component A of the EISP, which is the const...