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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Jute Sector Adjustment Credit Project

    Eligibility: Inspection Panel Report and Recommendation

    ...Vice President and General Counsel, dated October 30, 1996 L 8. Memorandum from the Senior Vice President and General Counsel to the Chairman of the Inspection Panel, dated November 4, 1996 2 L Abbreviations ADB Asian Development Bank CSC Construction Supervision Consultant EFP Erosion and Flood Poli...

    WB Inspection Panel - Bangladesh - 1996
  2. Complaint > Development Forestry Sector Management Project

    Management Response: 69-Management Response (English)

    ...Presidential Commission to look into GWs charges. 16 The PAD includes reference to medium term objectives in the Results Framework; though these are not reflected in the Grant Agreement. 17 See Office Memorandum- September 6, 2006 from Country Director to Regional Vice President. 12 Development Forestry Sector Management Project to improve forest governance, training; technical assistance; sectoral, technical, an...

    WB Inspection Panel - Liberia - 2010
  3. Complaint > Integrated Citarum Water Resources Management Investment Program 2

    Compliance Report: CRP Final Report (English)

    ...Vice President, Knowledge Management and Sustainable Development 3. Stephen Groff, Vice President, Operations 2 4. Kunio Senga, Director General, Southeast Asia Department (SERD) 5. James Nugent, Deputy Director General, SERD 6. Jon Lindborg, Country Director, Indonesia Resident Mission (IRM) 7. Nessim Ahmad, Director, Environment and Safeguards Division, Regional and Sustainable Development Department (RSDD) 8. Javed Hussain Mir, Director, Environment, Natural Resources and Agriculture D...

    ADB Special Project Facilitator and Compliance Review Panel - Indonesia - 2013
  4. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Compliance Report: 26-Investigation Report (English)

    ...Vice President of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as Vice President. In 1998, Mr. Onchan was appointed President of TEI. He helped establish and was appointed President of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, Chairman of the National EIA Committee, and member of ...

    WB Inspection Panel - Argentina, Paraguay - 2002
  5. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Management Response: Management Response

    ...President of AIDESEP, in relation to the project entitled “Rural Land Titling and Registration in Peru, Third Phase – PTRT3” (the project). Loan Agreement No. 3370/OC-PE was signed for this project on February 13, 2015 between the Republic of Peru and the Inter-American Development Bank (“the Bank”). 1.2 The Requesters allege that: (i) The project failed to comply with the following operational policies of the Bank: (i) Operational Policy on Indigenous Peoples (OP...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2015
  6. Complaint > CAREC Transport Corridor I Investment Program

    Dispute Resolution: Review and Assessment Report (RAR) (English)

    ...President, the periodic financing request report for the second tranche, and the environmental management plan (EMP); (ii) interviews with ADB staff involved in the project; (iii) interviews with the national and oblast committees of roads and local government representatives; (iv) meetings with design and project management consultants; (v) meetings with NGOs; and (vi) a field-based assessment consisting of site visits; individual interviews and small group discussions with 30 villagers, i...

    ADB Special Project Facilitator and Compliance Review Panel - Kazakhstan - 2010
  7. Complaint > Delonex and Africa Oil-01/Kerio Valley

    Dispute Resolution: Dispute Resolution Conclusion Report

    ...vice versa. In addition, CAO is obliged to keep the confidentiality of information shared by a party, unless such party authorizes its disclosure. Separate bilateral negotiations coupled with such confidentiality obligations may be a double-edged sword. While they are useful for the parties and to move the process forward, in this case, they may have created mistrust between the parties and CAO. This is likely because, due to the nature of bilateral meetings, the parties were not able to a...

    IFC Compliance Advisor/Ombudsman - Kenya - 2023
  8. Complaint > Avianca-01/Bogota

    Compliance Report: English

    ...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether:  The actual E&S outc...

    IFC Compliance Advisor/Ombudsman - Colombia
  9. Complaint > Second Rural Enterprise Support Project

    Eligibility: 89 - Final Eligibility Report (English)

    ...vices (including essential medical care and education). They also claim that systemic use of forced labor hinders the quality and delivery of such services. 7. The Requesters further state that the Social Assessment carried out for the Project failed to adequately identify the problem of forced and child labor, adding that no serious consideration or analysis was undertaken to assess if, and how, the Project could contribute to this problem. They consider that forced labor in Uzbekist...

    WB Inspection Panel - Uzbekistan - 2013
  10. Complaint > Tax Administration Reform Project

    Filing: 64-Request for Inspection Annexes (English)

    ...VICE INVITATION FOR OPTIONS As part of the Tax Administration Reforms a new occupational group, the Inland Revenue Service, has been created by the Government of Pakistan. This service group would be responsible for carrying out the functions relating to Income Tax, Sales Tax and Federal Excise. Each officer of the existing Customs and Excise Group and the Income Tax Group is called upon to exercise option for inclusion into the new Inland Revenue Service. In c...

    WB Inspection Panel - Pakistan - 2009
  11. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-First Management Progress Report (English)

    ...Vice President for the Africa Region launched this effort with the coalition and other civil society organizations in March 2009. 5 Formerly NACONWAM. 6 Coalition of NGOs in Water and Sanitation (CONIWAS). ISSUE PROPOSED ACTION IMPLEMENTATION PROGRESS a survey was completed in December 2009 for the entire AMA as part of a parallel Citiz...

    WB Inspection Panel - Ghana - 2007
  12. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-Second Management Progress Report (English)

    ...Vice President for the Africa Region launched this effort with the coalition and other civil society organizations in March 2009. 4 Formerly NACONWAM. 5 Coalition of NGOs in Water and Sanitation (CONIWAS). ISSUE ACTION IMPLEMENTATION PROGRESS found suitable, not implemented. (To be closes. Compensation entitlements will vary depending on the GoG’s decision with regard ...

    WB Inspection Panel - Ghana - 2007
  13. Complaint > Oyu Tolgoi-01/Khanbogd

    Agreement: Khanbogd Tri-Partite Council MoU - English

    ...Vice-President, Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Fax: (+1) (202) 522-7400 e-mail: cao-compliance@ifc.org Dear Ms. Taylor, We, the undersigned residents of Javhlant and Gavliut baghs1 of Khanbogd soum2, South Gobi aimag3 of Mongolia, organized into the Gobi Soil NGO, hereby submit this complaint to the Compliance Advisor/Ombudsman (“CAO”) concerning the Oyu Tolgoi copper-gold-silver mining project (“Oyu Tolgoi Proj...

    IFC Compliance Advisor/Ombudsman - Mongolia
  14. Complaint > Second Rural Enterprise Support Project

    Management Action Plan: 89-Management Progress Report

    ...Vice President for Europe and Central Asia conducted weekly reviews. In addition, a Social Development Specialist, whose primary task is to focus on child and labor issues, has been stationed in the regional World Bank office for the harvest period. No identifiable cases of child labor and no obvious cases of forced labor were observed by the supervision missions in the project areas. As noted later in the report, ILO has just begun work on elaborating whether certain forms of employment an...

    WB Inspection Panel - Uzbekistan - 2013
  15. Complaint > Vizhinjam-01/Kerala

    Compliance Report: CAO Compliance Investigation Report, Vizhinjam 01, 02 & 03 - January 23, 2018

    ...vices.”91 The concept of ecosystem services encompasses different types of benefits that people and businesses obtain from ecosystems. In relation to fisheries, for example, these include provisioning services, which are the products people obtain from ecosystems (such as food) and supporting services which are the natural processes that maintain the other services. PS6 also recognizes cultural services, which are the nonmaterial benefits that people obtain from ecosystems.92 They may include na...

    IFC Compliance Advisor/Ombudsman - India
  16. Complaint > Southern Transport Development Project (STDP)

    Monitoring: Annual Monitoring Report [PDF]Report sent to Requesters

    ...President (RRP) at $295.9 million, with main financing from JBIC (40%), ADB (30%) and GOSL (26%) as the borrower.6 Sida finances consulting services for the RSC while NDF finances consulting services and equipment supply under the RSC, and project management consulting services for the SHC.7 Based on surveys and detailed designs, the Panel understands that the actual highway construction is 126.2 km, with JBIC financing 66.6 km of the northern part of the highway component and ADB financing...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka
  17. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Management Response: Management Response(English)

    ...vices to the Contractor; (ii) child labor; and (iii) harm to Indigenous Peoples communities, including alleged desecration of graves. 9. Both during and after the first mission, the Requester demanded, orally and in writing, to be given employment under the Project and/or payment for his “investigative services” in connection with the complaint. Bank Management has not agreed to these demands. III. PROJECT BACKGROUND 10. The Project. The High-Priority Roads ...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  18. Complaint > VEIL II-01/ Ratanakiri Province

    Filing: Complaint to CAO VEIL II - Feb 2014

    ...Vice President Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Tel: + 1 202-458-1973 Fax: +1 202-522-7400 e-mail: cao-compliance@ifc.org February 10, 2014 Dear Vice President Taylor Re: Complaint concerning IFC investment in Dragon Capital Group and VEIL (Project no. 10740 and 20926) 1. Inclusive Development International (IDI), Equitable Cambodia (EC), Cambodian Indigenous Youth Association (CIYA), Indigenous R...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  19. Complaint > Madhya Pradesh Water Sector Restructuring Project (2010) (First Request)

    Management Response: 72-Management Response (English)

    ...vice de- livery have not been adequately separated institutionally to reduce conflict of in- terest (given that irrigation accounts for over 90 percent of water use in MP). • Institutional Capacity: There is a need to improve institutional capacity (e.g., trained staff, knowledge base, information systems, and coordination mechan- isms) for integrated water resources management and Irrigation and Drainage service delivery in MP. ...

    WB Inspection Panel - India - 2010
  20. Complaint > Eskom Investment Support Project

    Eligibility: 65-Eligibility Report and Chairperson Statement (English)

    ...vices to improve efficiencies in the Borrower’s current fleet of coal- fired power stations; and (c) provision of technical advisory services for domestic and cross-border renewable and energy efficiency projects. 3 According to the Project Appraisal Document (PAD), Report No. 53425-ZA, dated March 19, 2010, p. 1, the “project, as well as the longer term partnership envisaged between the Government of South Africa and the World Bank will enable the country to ac...

    WB Inspection Panel - South Africa - 2010