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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Low-Income Neighborhood Improvement Program - Habitar Brasil

    Monitoring: Third Monitoring Report

    ...Requesting families Requester in her new home MICI photograph MICI photograph 5 Low-income Neighborhood Case Improvement Program Habitar BR-MICI004-2011 ...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2017
  2. Complaint > Education Improvement Project

    Eligibility: 94 - Eligibility Report and Recommendation (English)

    ...Request, p. 10. 17 The Request, p. 14. 18 The Request, p. 7. 19 Ibid. 20 The Request, p. 9. 21 The Request, p. 12. 22 Ibid. 23 Ibid. 24 Ibid. 25 The Request, p. 8. 26 Ibid. 4 would provide for the quality education.” 27 The Requesters state that the quality of education suffers due to insufficient financing. 18. Religious Influence over Higher Education. The Requesters state that th...

    WB Inspection Panel - Armenia - 2014
  3. Complaint > Red Sea - Dead Sea Water Conveyance Study Program

    Eligibility: 76-Report and Recommendation (English)

    ...Request, p. 9, para 29. 17 The Request, p. 6, para 19. 18 The Request, p. 7, para 22. 19 The Request, p. 9, para 27. 20 The Request, p. 7, para 23. 21 The Request, p. 5, para 17. 4 18. The Request also alleges the lack of proper disclosure of information and adequate consultations on the draft study reports. It states that “in fact, more than 20 months after the beginning of the Study of Alterna...

    WB Inspection Panel - Gaza, Israel, Jordan, West Bank - 2011
  4. Complaint > Low-Income Neighborhood Improvement Program - Habitar Brasil

    Monitoring: First Monitoring Report

    ...Requester with respect to the monitoring measures. Monitoring reports shall be issued at least semi- annually for so long as the Project Ombudsperson deems appropriate. Monitoring protocols and reports shall be made public via the Registry. The Project Ombudsperson will notify the President, Board (and the Donors Committee, in the case of a MIF-funded operation), the Requester, and other relevant parties of the results of its periodic monitor...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2015
  5. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Eligibility: 54-Third and Final Eligibility Report (English)

    ...Request for Inspection related to the retrenchment operation financed by the same Project. The Request concerned the Project’s impact on former employees of three state-owned banks (the “Three Banks Request”).3 This Request is similar to the previous ones in its allegation 1 This Request (the “First Gécamines Request”) was submitted by Mr. Chola Kabamba and Mr. Assani Kyombi, both residents of Likasi, Katanga, in the DRC, acting as former employees of the State mining ent...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  6. Complaint > Yanacocha-02/Cajamarca

    Agreement: September 2001

    ...request of the President and/or senior management or as and when the CAO feels appropriate. • To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA portfolio and projects. . 3 Formal Complaints and CAO Response The first formal complaint to the CAO was filed by the leaders of the community of Choro...

    IFC Compliance Advisor/Ombudsman - Peru
  7. Complaint > Myanma Awba Group Company Ltd.-01/Myanmar

    Eligibility: Assessment Report, Myanma Awba Group Company Ltd.-01 - June 2018 - English

    ...requested meetings with the Company to understand the potential harm to the community, but that the Company has not responded to these requests. The only consultation done with the community was with regard to corporate social investment (CSI). Furthermore, the ESIA report is being disputed by the Complainants, who claim that they were not consulted during the process. They claim that water tests were only conducted on some, (but not all) of the potentially affected villages within the req...

    IFC Compliance Advisor/Ombudsman - Myanmar - 2018
  8. Complaint > Mindoro Resources-01/Jabonga

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situa...

    IFC Compliance Advisor/Ombudsman - Philippines - 2012
  9. Complaint > Avianca-01/Bogota

    Eligibility: Ombudsman Assessment Report Regarding concerns from labor unions on IFC's investment in the Avianca project (#25899) in Colombia, May 2012

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO‟s Ombudsman function. The purpose of CAO‟s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

    IFC Compliance Advisor/Ombudsman - Colombia - 2012
  10. Complaint > Panama Canal Expansion-01/Gatun

    Eligibility: English

    ...President and Board of the World Bank Group, and the public, that CAO Ombudsman has closed the complaint and transferred it to CAO Compliance for appraisal. 3 See: http://www.ifc.org/enviro and http://miganet.worldbank.org/wb/index.cfm 5|Page 1. The complaint From May to June 2011, the CAO received complaint letters from several local and national civil society and environmental organizations and members of the organization Alianza Pro Panama4, requesting CAO’s assistance in addre...

    IFC Compliance Advisor/Ombudsman - Panama - 2012
  11. Complaint > Rehabilitation of the Railway in Cambodia Project

    Dispute Resolution: Final Report (English)

    ...President to the Board of Directors: Proposed Loan and Administration of Loan to the Kingdom of Cambodia for the Greater Mekong Subregion Rehabilitation of the Railway in Cambodia Project. Manila (Loan 2288 for $42 million, approved on 13 December.) ADB 2009. Report and Recommendation of the President to the Board of Directors: Proposed Supplementary Loan, and Administration of Grant and Technical Assistance Grant to the Kingdom of Cambodia Greater Mekong Subregion Rehabilitation of the Rai...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2014
  12. Complaint > Rehabilitation of the Railway in Cambodia Project 3

    Closing Report: Complaint Closure Report

    ...President to the Board of Directors: Proposed Loan and Administration of Loan to the Kingdom of Cambodia for the Greater Mekong Subregion Rehabilitation of the Railway in Cambodia Project. Manila (Loan 2288 for $42 million, approved on 13 December.) ADB 2009. Report and Recommendation of the President to the Board of Directors: Proposed Supplementary Loan, and Administration of Grant and Technical Assistance Grant to the Kingdom of Cambodia Greater Mekong Subregion Rehabilitation of the Rai...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2014
  13. Complaint > Turk Traktor

    Community Response: Complainant comments

    ...request that the MAP be revised so that they are consulted on the reports and measures referenced in the MAP. Complainants have experience with other employers in Turkey and can provide suggestions on how the issues raised in the complaint have been successfully addressed elsewhere. For example, EBRD should explicitly commit to consult complainants under Management Action 3 regarding good international practice on freedom of association. Similarly, complainants request to be consulted during EBR...

    EBRD Independent Project Accountability Mechanism - Turkey
  14. Complaint > Cartagena Water Supply, Sewerage and Environmental Management Project

    Filing: 31-Request for Inspection (English)

    ...requesting that a criminal iiivesiigntion be opened and forwarding h e results 01 ihe investigation irdtiatecl by hie Conitroller i p n nati’s request. See Exhibit 37. 15. On I7 January 2002, nau sent a letter (CH-O05 .fia) to World Rank President Woifensohn iwpesting h t the B a d nssrue him that i t s investigntiori into his concerrrs about bfne Cartagcna pr+t would be thoroughly completed and cautioriirig lii~nsahiit internal and/or wternal pressures aiming to th...

    WB Inspection Panel - Colombia - 2004
  15. Complaint > Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing

    Filing: 102 - Request for Inspection (English)

    ...request the Inspection Panel to 4 If Shuren HPP is built as planned it will eliminate 40 families of 241 types of honey-bearing plants counted by the 2014 Survey of Honey-bearing Plants. conduct an investigation of this MINIS project. In addition, we request that our names are not disclosed considering the security risks to the complainants. It is requested that Ms. SUKHGEREL Dugersuren of Rivers without Boundaries (RwB)-Mongolia and Mr. Alexander KOLOTOV of RwB-Russia be accepted as...

    WB Inspection Panel - Mongolia - 2015
  16. Complaint > Rehabilitation of the Railway in Cambodia Project

    Monitoring: 5th Annual Monitoring Report (English)

    ...request for compliance review of the Project was sent to the CRP on 28 August 2012 by 22 project affected persons represented by David Pred of Inclusive Development International and Eang Vuthy of Equitable Cambodia. The requesters explicitly sought to keep their identities confidential. 4. Upon determination of eligibility of the request, the CRP submitted its report to the Board which subsequently authorized the conduct of a compliance review on 9 October 2012. Upon completion of the com...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2020
  17. Complaint > Ombla Hydro Power Plant

    Monitoring: Monitoring report IV

    EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT PROJECT COMPLAINT MECHANISM COMPLIANCE REVIEW MONITORING REPORT IV OMBLA HPP PROJECT, REQUEST NUMBER: 2011/06 March 2016 Compliance Review Monitoring Report Context This Compliance Review (CR) Monitoring Report is prepared pursuant to Rule 44 of the 2009 PCM Rules of Procedure (PCM RPs) 1 whereby, pursuant to a finding of non-compliance, the PCM Officer is mandated to monitor the implementation of the rec...

    EBRD Project Complaint Mechanism - Croatia
  18. Complaint > Lonmin-02/Marikana

    Eligibility: Assessment Report- Lonmin-02 - September 2015

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org -2- TABLE OF CONTENTS List of Acronyms ……………………………………………………… 4 1. Overview ……………………………………………………… 5 2. Bac...

    IFC Compliance Advisor/Ombudsman - South Africa - 2015
  19. Complaint > Natural Resource Management Project

    Filing: 84-Request for Inspection (English)

    ...President of Kenya directed the provincial administration to settle members of Sengwer community on Kapolet forest- there are minutes from Provincial Commissioner and District Commissioner that supports the same.. The government divided the settlement into two phases i.e. Phase I and II. 489 families were settled in phase I and no legal documents have been issued to date to support their settlement. Derma cation and Settlement of phase II was stopped up ...

    WB Inspection Panel - Kenya - 2013
  20. Complaint > Support for the Sustainable Development of the Interior

    Filing: Request received by Executive Secretariat

    From: Daniel Peplow [mailto:dpeplow@uw.edu] To: Suriname Country Office Cc: MICI; Daniel Peplow Subject: SIHF Petition_ICIM_Wayana_Suriname Marco Carlo Nicola Inter-American Development Bank Country Office Paramaribo, Suriname Dear Representative Nicola. The Suriname Indigenous Health Fund (SIHF) on behalf of the Wayana people (see attached letter requesting assistance) is writing to address the very difficult situation of the indigenous people who live in the villages of Puleowime (Apetina) as...

    IDB Independent Consultation and Investigation Mechanism - Suriname - 2013