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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Wilmar Group-03/Jambi

    Appraisal: CAO Appraisal Report - Wilmar-03 - June 25_2014

    ...President, IFC/MIGA management, or the President of the World Bank Group. The focus of the CAO compliance function is the performance of IFC and MIGA, not their client. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC’s/MIGA’s implem...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2014
  2. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Monitoring: Monitoring report II

    EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement Projects REQUEST NUMBER: 2013/03 Compliance Review Monitoring Report II – February 2017 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may a...

    EBRD Project Complaint Mechanism - Serbia
  3. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Management Action Plan: 54-Second Management Progress Report (English)

    ...request was received on December 15, 2009, Management issued a Second Response on March 9, 2010 informing the Inspection Panel that this Second Response will (i) focus on the specific issues raised in the third Request, and (ii) provide an update on the Action Plan with respect to matters raised in the two previous Requests, supplemented by any additional actions considered to be warranted by the Third Request. The Inspection Panel ultimately issued a second eligibility ...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  4. Complaint > Power Sector Generation and Restructuring Project

    Management Response: 46-Management Response (English)

    ...REQUEST 3. The Request for Inspection was submitted by Mr. Lavdosh Ferruni, on behalf of the Civil Alliance for the Protection of the Bay of Vlora (CAPBV) and eight persons who live in the city of Vlore (hereafter referred to as the “Requesters”). 4. Attached to the Request is the first page of a June 2005 letter from the CAPBV to the World Bank. Although the Request makes reference to other attachments to be sent subsequently by mail or e- mail, no further materials were received by...

    WB Inspection Panel - Albania - 2007
  5. Complaint > Northern Corridor Highway Improvement Program - Santa Barbara - Rurrenabaque and San Buenaventura

    Appraisal: Issuance of Assessment Report

    ...Request On 15 March 2011, individual citizens, nongovernmental organizations, and neighborhood groups 1 (the Requesters) submitted to the Independent Consultation and Investigation Mechanism (ICIM) 2 a Request related to the potential environmental and social impacts of the planned building of a bridge connecting Rurrenabaque and San Buenaventura in Bolivia (the bridge project). Some of the Requesters have asked that the ICIM maintain confidentiality in dealing with and handling this Request. Th...

    IDB Independent Consultation and Investigation Mechanism - Bolivia - 2011
  6. Complaint > Paravani Hydro Power Plant

    Monitoring: Monitoring report V

    ...requested that the Bank Management discloses the flooding risk assessment and present it to all interested stakeholders. Besides that, the Complainant has requested that the Bank Management explains what mitigation measures are determined in the project in order to avoid eventual flooding in Khertvisi Village, besides the fact that the locals would be informed by Turkish authorities when such floods occur. Finally, the Complainant urges that the Bank insures the Client to disclose all materials ...

    EBRD Project Complaint Mechanism - Georgia
  7. Complaint > NTPC I Power Generation Project

    Eligibility: Inspection Panel Report and Recommendation

    ...Request for Inspection ("Request"). Background 1. On May 1,1997 the Panel received a Request dated April 25 which alleged violations by Management of policies and procedures of the International Bank for Reconstruction and Development ("Bank") in relation to the National Thermal Power Corporation ("NTPC") Power Generation Project in Singrauli, India, financed by Loan 3632-IN (the "Project"). On May 2, 1997 the Panel notified the Executive Directors and Bank President of receipt of the Request (m...

    WB Inspection Panel - India - 1997
  8. Complaint > Andhra Pradesh & Telangana Road Sector Project

    Filing: 105-Request for Inspection

    ...request the world bank to supply poison to all of us and kill. But please do not play with our lives, to make only some section ofIndians rich. World bank not yet released the funds, 65000 crores rupees.WE beg you not to release the funds and please change design, not only our houses but entire design please see that it goes from the abundant vacant paddy fields. the paddy fields owners are willing ad rather eager to offer their lands. we are 6 families filing this SOS request to the Inspe...

    WB Inspection Panel - India - 2015
  9. Complaint > Avianca-01/Bogota

    Appraisal: Compliance Appraisal for Audit of IFC regarding Avianca S.A., Colombia: Case of Complaint from Global Unions on behalf of unions representing employees of Avianca, January 8, 2013

    ...requested. It is unclear to CAO whether requesting further information in the subsequent year’s AMR meets this requirement. In this context CAO notes that subsequent AMRs have not contained significantly more information on labor issues. 6 This is to be completed according to amendments to the legal agreement between IFC and the Company that extend the E&S provisions of the legal agreement to cover the operations of TACA in addition to those of Avianca. Appraisal Report ...

    IFC Compliance Advisor/Ombudsman - Colombia - 2013
  10. Complaint > Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request

    Management Response: 42-Management Response (English)

    ...Request (“the Second Request”) related to the same two projects, IPN RQ06/05-2, was registered on September 27, 2006. For reasons of economy and efficiency, the Second Request for Inspection is being added to the First Request and the Management Response will accordingly address issues raised in both Requests. 2. Structure of the Text. This Management Response to the Request for Inspection contains the following sections: Section II presents the Requests while Sections III and IV present t...

    WB Inspection Panel - Argentina - 2006
  11. Complaint > Altain Khuder debt & equity

    Monitoring: Compliance Review Monitoring Report I

    ...request that this item is closed. operations, EBRD’s monitoring and reporting requirements would be re-established and an assessment of current status against the ESAP commitments would need to be undertaken. Under such a development, EBRD would promptly request and implement monitoring events that would likely include a site visit, meetings with site personnel, and ...

    EBRD Project Complaint Mechanism - Mongolia
  12. Complaint > Rajasthan Urban Sector Development Program

    Eligibility: Eligibility Report

    ...Request for Compliance Review 7 2. ADB Management’s Response 65 I. BACKGROUND 1. On 19 August 2022, a request for compliance review (the Complaint) was forwarded by the Complaint Receiving Officer (CRO) of the Asian Development Bank (ADB) Accountability Mechanism to the Compliance Review Panel (CRP) in respect of ADB Loan No. 3183: Rajasthan Urban Sector Development Program (the Project) in India. 1 2. In accordance with para. 178 of the 2012 Accountability Mechanism Policy (AMP) and as...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2022
  13. Complaint > Nairobi Metropolitan Services Improvement Project

    Eligibility: Inspection Panel Report and Recommendation

    ...Requesters’ concerns were brought to the Bank’s attention prior to the filing of the Request. The Requesters first contacted Management on May 23, 2018. On May 31, 2018, the Bank responded, referring the Requesters to the NaMSIP project coordinator. On June 7, 2018, the Requesters received a response from the KURA to the various concerns they raised. On April 12, 2019, with the submission of the Request, the Requesters indicated to the Panel their ...

    WB Inspection Panel - Kenya - 2019
  14. Complaint > Albania Hydros-01/Tirana

    Appraisal: CAO Compliance Appraisal of IFC advisory service project: Albania Hydros. March 18, 2014

    ...President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory services. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions....

    IFC Compliance Advisor/Ombudsman - Albania - 2014
  15. Complaint > Alex Dev-01/Wadi al-Qamar

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Egypt - 2016
  16. Complaint > Bidco Bev. & Det.-01/Thika

    Appraisal: CAO Compliance Appraisal Report - Bidco Bev. & Det.-01 - English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

    IFC Compliance Advisor/Ombudsman - Kenya - 2017
  17. Complaint > Second Rural Enterprise Support Project

    Management Action Plan: 89-Management Progress Report

    ...request for withdrawal of funds from the Credit Account as part of the "Financing of Rural Enterprises" component of the Project, with all documents and other evidence required by the Association in relation to any such withdrawal or request. The Republic of Uzbekistan shall provide to the Association all the required proof of authority of the RRA for such withdrawals upon request of the Association, and such evidence and documents as required in order allowing such withdrawals and requests...

    WB Inspection Panel - Uzbekistan - 2013
  18. Complaint > Agrokasa-01/Ica

    Monitoring: CAO Audit Monitoring and Closure Report: Monitoring of IFC's Response to CAO Audit of IFC's Investments in Agribusiness in the Ica Valley, Peru, June 20, 2013

    ...requested: an update on any new policies, procedures or practices that have been adopted to ensure that: (a) differing opinions around E&S issues are reconciled constructively, and (b) that E&S staff are supported in voicing their professional judgment in contentious contexts. Noting that similar tensions continue to play out in our current case load, CAO requests information on how IFC is monitoring the effectiveness of measures taken to address thes...

    IFC Compliance Advisor/Ombudsman - Peru
  19. Complaint > Jute Sector Adjustment Credit Project

    Eligibility: Inspection Panel Report and Recommendation

    ...Requester (at his request)6. 6 IRP Preliminary Report (Attachment 21). BANGLADESH JAMUNA BRIDGE PROJECT (CR. 2569-BD) MANAGEMENT RESPONSE TO INSPECTION PANEL Introduction 1. On August 26, 1996, the Inspection Panel registered a Request for Inspection (the Reques...

    WB Inspection Panel - Bangladesh - 1996
  20. Complaint > Agroinvestbank Equity Investment

    Filing: Complaint

    ...requested then that information will not be supplied unless permission is given by the entity concerned, in this case AIB. Has such an approach been made by the EBRD to AIB and if so what was AIB’s response? If no approach was made, we would like to know why, and we would respectfully request that AIB be approached for permission to disclose the information and documentation requested. 11. Result Mr Schonberger hopes to achieve by submitting this complaint to the PCM Given the events t...

    EBRD Project Complaint Mechanism - Tajikistan