Complaint > Natural Resource Management Project

Management Response: 84-Management Response (English)

...Request vi. The Request for Inspection was submitted by individuals from Sengwer communities in the Cherangany Hills in the western highlands of Kenya (hereafter referred to as the “Re- questers”). The Requesters have asked for confidentiality. vii. The Request raises a broad array of concerns regarding indigenous groups’ land rights and tenure, including historical, unresolved land issues. Specifically the Request refers to a num- ber of incidents between 2007 and 2011, which the...

Complaint > Alto Maipo Hydroelectric Power Project

Filing: Request Receipt

...President of Ecosistemas and Director of International Rivers, traveled 1 to Washington, DC in September 2015 to meet with representatives of the financial institutions headquartered in the United States that are financing the PHAM (IDB, IFC, and the guarantor bank of the U.S. government, OPIC). This meeting was requested because of the numerous intractable concerns about the risks posed by the PHAM that have not been seriously addressed by the Co...

Complaint > Vizhinjam-01/Kerala

Compliance Report: CAO Compliance Investigation Report, Vizhinjam 01, 02 & 03 - January 23, 2018

...requested from IFC information in relation to possible IFC exposure to the port construction through investments in banks and funds. IFC did not provide requested information in relation to these issues. As a result, CAO does not further explore this issue as part of the compliance investigation. CAO’s investigation considers the port project as it was configured up until the time of IFC’s final delivery of the draft Port ESIA in April 2013. It does not assess the port project as implemented sub...

Complaint > Wilmar Group-03/Jambi

Compliance Report: English

...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether:  The actual E&S out...

Complaint > Porce III Hydroelectric Power Plant

Filing: Request Receipt

...president of the Bramadora community action board, informed him of the following: RE: Response to your request regarding mining activity in the area of influence of the Porce III hydroelectric project With respect to the request made in your official letter of September 1, 2003, with internal filing number , addressed to the head of the project area, we inform you that Empresas Públicas de Medellín (EPM) sent the authorization to the fourth brigade for the storage of explosive mater...

Complaint > Boskov Most Hydro Power

Monitoring: Monitoring report V

Boskov Most Hydropower Project REQUEST NUMBER: 2011/05 Compliance Review Monitoring Report V – November 2016 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Compliance Review, which seeks to determin...

Complaint > Eco Oro-01/Bucaramanga

Filing: Complaint to the CAO, June 13, 2012

...request by the NGOs of the Province of Soto Santander within the process of requesting the Environmental License for the Angostura Project (Annex 1). 11 On June 2, 2011, the Governor of Santander, Horacio Serpa, and Assembly President Roberto Schmalbach invited the municipal authorities, council members and leaders of Soto Norte, and the Comité por la Defensa del Paramo de Santurbán, the CAS, the CDMB, and other social organizations, to set up a work table to seek alternatives for mu...

Complaint > Land Management and Administration Project

Eligibility: 60-Management Report and Recommendation (English)

...Request for Inspection, IPN Request RQ 09/08 (the Request), concerning the Cambodia Land Management and Administration Project (the Project or LMAP) financed by the International Development Association (the Bank). The Request was submitted by the Centre on Housing Rights and Evictions (COHRE) on behalf of communities claiming to have been affected by the Project (the Requesters). 2. The Board of Executive Directors and the President of the Bank were notified by the Panel of receipt of the ...

Complaint > Private Sector Development and Competitiveness Project (First Request)

Management Action Plan: 54-Second Management Response and Report on Progress (English)

...Requests for Inspection. The Board approved the Panel’s recommendation on June 11, 2009. 3. On January 7, 2010, the Inspection Panel registered a third Request for Inspec- tion, IPN Request RQ10/01 (hereafter referred to as “the Request”), concerning the PSDC, which is the subject of this response. 4. This third Request for Inspection was submitted by Mr. Freddy Kituba Kimbwel and Mr. Timothée Lobe Bangudu, on behalf of the “Intersyndicale,” which represents former employees o...

Complaint > Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing

Management Response: 102 - Management Response (English)

...Request vii. On March 13, 2015, the Inspection Panel registered a Request for Inspection (IPN Request RQ 15/03, hereafter referred to as “the Request”), concerning the Mongolia: Min- ing Infrastructure Investment Support Project (P118109) and Mining Infrastructure Invest- ment Support Project – Additional Financing (P145439) (the MINIS Project), financed by the International Development Association (the Bank). viii. The Request for Inspection was submitted by community representatives a...

Complaint > Russky Mir II-02/Taman

Eligibility: English

...President of the World Bank Group. Its mandate is to address in a fair, objective, and constructive manner complaints brought by communities or individuals affected by IFC or MIGA projects, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspec...

Complaint > Kurum Hydro-01/Bradashesh

Eligibility: Assessment Report - Kurum-September_2015- English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org -2- TABLE OF CONTENTS List of Acronyms ……………………………………………………… 4 1. Overview ……………………………………………………… 5 2. Bac...

Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

Closing Report: Egypt EIPC-02 Conclusion Report - January 2019

...president of Polyester Company (EIPET) – Sokhna logistics, regarding the IFC-supported project (#28878) in Egypt. The IFC investment in Ain Sokhna, Egypt (the Complainant). This supported the establishment of a 420,000 tons was the second complaint received by CAO per annum, greenfield polyethylene regarding the project.1 The Complainant terephthalate (PET) resin plant in the Eldorado claimed that EIPET had failed to compensate ...

Complaint > CAREC Transport Corridor I Investment Program

Monitoring: Monitoring Report (English)

...President annually, with a copy to the Board.5 B. Monitoring Activities 2010/2011 4. Monitoring activities in 2010 and 2011 have consisted of (i) two OSPF missions, one in July and one in November 2010; (ii) regular communication with the complainants through the Taraz Press Club; and (iii) CWRD safeguard specialists’ communication and visits during regular safeguard missions to the project. 5. The mission in July confirmed OSPF’s role in monitoring the implementation ...

Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

Management Response: IFC Response to CAO Audit Report, November 4, 2005

...request our client to undertake further studies, we collaborated with them in their pioneering efforts to establish the basis of what we hope will become a sector wide soy certification scheme. In our recent supervision IFC rigorously reviewed the Company's ESMS, in line with our commitment to the CAO, to ensure that it is sufficiently comprehensive to meet IFC's requirements. The main findings of this supervision visit are that: • The Company has continued to work close...

Complaint > National Highway Development Sector Investment Program

Monitoring: Monitoring Report

...President annually with a copy to the Board.5 B. Monitoring Activities 2007/08 2. Since May 2007, OSPF has been in close contact with the complainants, NHA and CWID to monitor the agreement. Two missions were fielded from Manila, and another three missions were conducted by OSPF’s local consultant.6 In the frame of these missions the three parties met and complainants were able to clarify concerns and request information. CWID has a local monitor in the field, who provides regular repo...

Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

Management Response: 22-Management Response (English)

...REQUEST 2. The Request for Inspection Panel review is submitted by Mr. Ngarlejy Yorongar (the “Requestor”) who is also acting on behalf of 120 residents (the “Requestors”) of the Cantons of Miandoum, Kome, Bero, Mbikou, Bebedjia and Beboni (all in the Sub- Prefecture of Bebedjia), Republic of Chad (see Map 1). 3. Attached to the Request are: (i) A letter to the Requestor from the private sector operator of the Project dated September 30, 1997 provi...

Complaint > Bujagali Energy-04/Bujagali

Appraisal: Appraisal of IFC investment in Bujagali Energy (IFC Project #24408) and MIGA guarantee of World Power Holdings (MIGA Project #6732), Uganda, (CAO Complaints 04 and 06), April 8, 2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Bujagali Energy-06/Bujagali

Appraisal: Appraisal of IFC investment in Bujagali Energy (IFC Project #24408) and MIGA guarantee of World Power Holdings (MIGA Project #6732), Uganda, (CAO Complaints 04 and 06), April 8, 2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Bilt Paper B.V-01/Sipitang

Appraisal: CAO Appraisal Report - Bilt-01-July 13-2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...