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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Interagua-01/Guayaquil

    Filing: English Part 2

    ...President of the Republic “to declare a SANITARY EMERGENCY at once, for the west suburb of this city, and that relevant measures be implemented to eliminate the causes of this outbreak of Hepatitis A.”73 President Alfredo Palacio denied the request the same day, attributing the outbreak to a localized incident due to unsanitary conditions and bad maintenance of the school cisterns.74 In spite of the decision made by Palacio, the incidence of Hepatitis created a situation of high risk for ...

    IFC Compliance Advisor/Ombudsman - Ecuador
  2. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Compliance Report: English

    ...Request for site visits to Kamalanga project IFC first requested a site visit to the Kamalanga project in 2009. Between 2009 and 2014 IFC made an estimated 15 requests to the client to organize a site visit to the Kamalanga project, however, a site visit to the Kamalanga project could not be organized until December 2014. IFC staff noted that its client was unable to organize a site visit to the Kamalanga project for 35 According to IFC’s definitions, an ESRR of 2 is assigned to clients that is ...

    IFC Compliance Advisor/Ombudsman - India
  3. Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

    Compliance Report: 23-Annexes to Investigation Report (English)

    ...requested CCL to facilitate that the processing of these claims is e~pedited.’~ CCL has attempted this through repeated requests to the Jharkand state authorities to expedite the verification of the claims. During previous visits to Parej East, the supervision team has requested that CCL and XISS assist PAPs in assembling evidence for their 14 See para 63 in Management Response to the Inspection Panel of July 19, 2001. 15 See para 48 in supervision mission aide memoire ...

    WB Inspection Panel - India - 2001
  4. Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

    Management Response: Management Response (English)

    ...Request for Inspection i. On December 18, 2018, the Inspection Panel registered the Second Request for Inspection (IPN Request RQ18/07) concerning the India: Rural Water Supply and Sanitation Project for Low Income States Project (RWSSP-LIS, or the Project). The first Request for Inspection (IPN Request RQ18/06) was registered by the Inspection Panel on November 5, 2018. While the grievances voiced in the two Requests for Inspection share points of similarity, and ...

    WB Inspection Panel - India - 2018
  5. Complaint > Mumbai Urban Transport Project

    Eligibility: 32-Eligibility Report (English)

    ...Request and registered it on April 28, 2004. In it the USOA Requesters asked that an investigation be recommended to the Bank’s 39 Letter from USOA Requesters to Panel, July 22, 2004. 40 First Request,¶3. 41 Ibid. 42 Letter from Requesters to MMRDA Commissioner dated December 8, 2003 and enclosed with the First Request. 43 Ibid. 44 Letter from USOA Requesters, July 22, 2004. 45 First Request, ¶5. ...

    WB Inspection Panel - India - 2004
  6. Complaint > Private Sector Development and Competitiveness Project (First Request)

    Eligibility: 54-Second Eligibility Report (English)

    ...Requests 104. As stated above, in its first Report and Recommendation the Panel confirmed the eligibility of the Gécamines-related Requests and Requesters and, in this Report, the Panel confirms the eligibility of the Request and Requesters relating to the three banks. What follows are the Panel’s observations pertaining to the main issues raised in these Requests. 105. Main issues raised in the Gécamines Requests. The Panel observes that the Requesters’...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  7. Complaint > Sustainable Development of Natural Resources - Additional Financing, and Sustainable Development of Natural Resources II

    Eligibility: 83-Eligibility Report (English)

    ...requests for inspection related to the Afghanistan: Sustainable Development of Natural Resources projects (SDNRP, SDNRP Additional Financing, and SDNRP-2). In this Report, both requests are hereinafter jointly referred to as “the Request”, unless otherwise specified. Furthermore, both sets of Requesters have asked for their identities to remain confidential. 4. The first request was sent in Pashto by a resident of Mes Aynak area of Logar P...

    WB Inspection Panel - Afghanistan - 2012
  8. Complaint > Madhya Pradesh Water Sector Restructuring Project (2010) (First Request)

    Management Response: 72-Management Response (English)

    ...Requester 11 APR 2011 Email from Requester to TTL 13 APR 2011 Email from Requester to SARVP 19 APR 2011 Email from Requester to SARVP 22 APR 2011 TTL visited Bhopal to meet WRD management and spoke with Requester on phone 04 MAY 2011 Email from Requester to SARVP 18 MAY 2011 Email from Operations Advisor to Requester 25 MAY 2011 Project Director met with Requester 27-30 MAY 2011 Three Emails from Requester to SARVP 01 JUN 2011 Email from Operations Advisor to Requester 12...

    WB Inspection Panel - India - 2010
  9. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Monitoring: Monitoring report III

    ...requests that this action item be closed. PCM This action item has been completed. PCM closed this action in July 2016. comments Action 19 Implementation update The 2012 action plans will be updated by EPS The 2012 action plans have been updated for subsidiaries by Q4 2015, and EPS will be and posted by EPS on the EPS website. requested to publish the summary report for these...

    EBRD Project Complaint Mechanism - Serbia
  10. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Management Response: Management Response(English)

    ...Request; and Section VI contains the conclusion. Annex 1 presents the Requesters’ claims, together with Management’s detailed responses, in table form II. THE REQUEST 3. The Request for Inspection was submitted by two individuals living in and near Goma, North Kivu Province, who are connected to a quarry exploited by the Contractor. Attached to the Request are emails from the Requesters to the Inspection Panel. The Requesters have asked that their identit...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  11. Complaint > Eskom Investment Support Project

    Eligibility: 65-Eligibility Report and Chairperson Statement (English)

    ...Requesters in advance of the Request for Inspection. The Requesters’ representatives corresponded with Bank Management prior to the submission of the Request for Inspection. However, the Requesters indicated they were not satisfied with the response received from Management. The Panel is therefore satisfied that the Request “does assert that the subject matter has been brought to Management‟s attention and that, in the Requesters‟ view, Management has failed to respond ...

    WB Inspection Panel - South Africa - 2010
  12. Complaint > Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request

    Eligibility: 51-Management Report and Recommendation (English)

    ...Request on behalf of themselves and on behalf of ten other area residents who are landowners and who also signed the Request (hereafter referred to as the “Requesters”). This Request for Inspection is the third Request that the Panel has received concerning this Project. 2. On August 28, 2006, the Panel received a Request for Inspection (the “First Request”), dated August 20, 2006. The First Request was submitted by Mr. Hugo Mario Arriola-Klein and Dr. Nancy Beatriz Jullier, residents of C...

    WB Inspection Panel - Argentina - 2007
  13. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Eligibility: English

    ...requesting this information directly. CAO expects to remain engaged and informed of progress relating to this request in order to understand the responsiveness of the grievance mechanism to concerns from its community. - 11 - 5.3. Does the project have a No Objection Certificate? The No Objection Certificate (NOC) is a required permit, issued by the village-elected council – the Panchayat – to indicate local support for significant development ...

    IFC Compliance Advisor/Ombudsman - India
  14. Complaint > Fuzhou Environmental Improvement Project

    Dispute Resolution: Review and Assessment report (RAR) (English)

    ...president PRC – People's Republic of China CONTENTS Page EXECUTIVE SUMMARY (ii) MAP (iii) I. BACKGROUND 1 A. The Project ...

    ADB Special Project Facilitator and Compliance Review Panel - China - 2009
  15. Complaint > Productive Infrastructure Program - Request II: Caracol Industrial Park (MICI)

    Appraisal: Assessment Report Public Disclosure

    ...Request22 1.20 On January 12th, 2017, the MICI received a Request from three Civil Society Organizations on behalf of the Kolektif Peyizan Viktim Tè Chabè. The Civil Society Organizations representing the Requesters are: Accountability Counsel, ActionAid Haiti and AREDE. The Request was presented in relation to the Productive Infrastructure Program and other related operations financed by the IDB. 1.21 The Request noted that in January, 2011, a fence w...

    IDB Independent Consultation and Investigation Mechanism - Haiti - 2017
  16. Complaint > Mundra Ultra Mega Power Project

    Monitoring: CRP 1st Annual Monitoring Report (English)

    ...request for compliance review of Loan 2419-IND: Mundra Ultra Mega Power Project in India (Project) was filed by three individuals, one of whom was representing a group of fisherfolk affected by the Project on 17 October 2013. This is the first complaint that was received by the Compliance Review Panel (CRP) under the 2012 Accountability Mechanism Policy1 (AMP) of the Asian Development Bank (ADB). On 27 December 2013, the request was determined by the CRP as eligible and the CRP did a compli...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2016
  17. Complaint > Axzon-01/Halych and Kalush

    Filing: Danosha Complaint - ENG

    ...requests to the company regarding access to the environmental information and the course of implementation of the Environmental and Social Action Plan presented on the IFC web-page. These were the requests No.125-1/307 as of 26th July 2013 and No. 125-1/363 as of 30th September 2013. The company has replied to the first request; however, no environmental information was included (Annex 2). The second request was ignored by the company. All copies of requests from community and NECU, as well as t...

    IFC Compliance Advisor/Ombudsman - Ukraine
  18. Complaint > Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed

    Closing Report: English

    ...request of the complainants, Alto Bio Bio, Chile CAO Ombudsman continued to monitor the settlement by working with local and indigenous The Pangue Hydroelectric Project is a 450MW organizations to address broader cultural impacts hydroelectric dam on the Bio Bio River in Chile. of the project. The CAO began to work with the Completed in September 1996, the dam was Mapuche...

    IFC Compliance Advisor/Ombudsman - Chile
  19. Complaint > Southern Punjab Basic Urban Services Project

    Filing: Complaint (English)

    ...request for confidentiality. 1 20.02.2009 To: The Special Project Facilitator Asian Development Bank 6-ADB Avenue 1550 Mandaluyong City Metro Manila, Philippines Tel: (632) 632-632-4825 (636) 636-2490 Email: spf@adb.org Respected Mr. Special Facilitator, My name is __________________. I am Chairperson of Affectees’ Committee. I belong to Suraj Miani, District Multan. I beg to submit the following complaints against the Waste Water Treatment Plant Project funded by Asian Developm...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2009
  20. Complaint > CAREC Transport Corridor 1 (Bishkek-Torugart Road) Project 1

    Dispute Resolution: Final Report (English)

    ...President, and other information provided by the Central and West Asia Department (CWRD); (ii) the findings of OSPF's eligibility mission in November 2010; (iii) interviews with ADB staff currently involved in the project; (iv) a review and assessment mission from 2 to 7 December 2010, which included interviews and other meetings with the complainants and concerned ADB staff, and interviews with government stakeholders, 1 Grant No. 123-KGZ for $20 million, approved on 14 November 2008. ...

    ADB Special Project Facilitator and Compliance Review Panel - Kyrgyzstan - 2011