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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Sustainable Environmental Urban Management Program for the Reconquista River Basin-Province of Buenos Aires

    Eligibility: Issuance of Eligibility Memorandum

    ...Requester had initially submitted the Request to the ICIM on 16 July 2013, but it was not processed as it had been submitted simultaneously to the Office of Institutional Integrity and the Requester stated that his intention was to submit it to that body. The Requester subsequently resubmitted his Request to the ICIM. After receiving clarification regarding the scope of the ICIM and its procedures, on 21 October 2013 the Requester reiterated the Request and provided additional in...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2013
  2. Complaint > Education Improvement Project

    Filing: 94 - Request for Inspection (English)

    ...Presidential Elections 2013. OSCE/ODIHR Election Observation Mission. Final Report. Warsaw. pp 12-13. Observation of the Parliamentary Elections in Armenia. 2012. Council ofEurope.pp30-38 By not addressing systemic problems and clearly identified failures the new loan threatens to exacerbate those and make the situation irreversible given the vast amounts that are supposed to be spent under flowed premise of reform. While further development of the high school system is stated as a prio...

    WB Inspection Panel - Armenia - 2014
  3. Complaint > Quellaveco Mining-01/Moquegua

    Appraisal: CAO Appraisal for Compliance Investigation of IFC: Case of Asociación Civil Labor, Junta de Usuarios de Riego del Distrito de Moquegua, Comité de Frente de Defensa de los Intereses de Distrito de Torata, May 15, 2013

    ...president of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about the CAO, please visit www.cao-ombudsman.org Appraisal Report C-I-R9-Y12-F167 ...

    IFC Compliance Advisor/Ombudsman - Peru - 2013
  4. Complaint > Land Administration Project (First Request)

    Management Response: 53-Respuesta de la Administración (Español)

    ...request, either individually or jointly. The National Bureau of Agrarian Reform shall address promptly and give priority to granting the respective collective title to the community, represented by its traditional authorities. Article 6. The request for the collective title must be accompanied by the following documents: 67 Panamá 1. The plan or sketch of the area that is the subject of the request. 2. The certification by t...

    WB Inspection Panel - Panama - 2009
  5. Complaint > Enso Albania-01/Lengarica

    Compliance Report: English

    ...request submitted Sep IFC Board approval Environmental permit submitted by Lengarica & Energy refused with request for additional information, including project coordinates, project components, Oct rehabilitation measures, and impact mitigation Nov Requested documents submitted to Ministry CAO Investigation Report – IFC’s Investment in enso Albania 35 Date Milestones, Events, and Docu...

    IFC Compliance Advisor/Ombudsman - Albania - 2018
  6. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Additional Review (English)

    ...President, LCRVP EXTENSION: 84072 SUBJECT: Request for Inspection - Additional Submissions ArgentinaParaguay: Yacyretá Hydroelectric Project Per your request of July 3, 1997, attached please find our comments to the complaints received by the Inspection Panel during their May 1997 visit to the city of Posadas. We have reviewed the documentation submitted to us and identified the relevant claims and provided ...

    WB Inspection Panel - Argentina, Paraguay - 1996
  7. Complaint > South-West Corridor Road Project

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...requested the ramp during the consultations because it was used by only a few pieces of machinery to access the village dairy farm. The village council introduced this request after the completion of the road to further develop the road related services next to the farm. The village area council reported that they were negotiating with a private investor to develop the farm area. Part of the condition to develop the area would be the construction of this ramp. For two caterpillar tractors that r...

    EBRD Project Complaint Mechanism - Kazakhstan
  8. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...Request; and Section VI contains the conclusion. Annex 1 presents the Requesters’ claims, together with Management’s detailed responses, in table form II. THE REQUEST 3. The Request for Inspection was submitted by two individuals living in and near Goma, North Kivu Province, who are connected to a quarry exploited by the Contractor. Attached to the Request are emails from the Requesters to the Inspection Panel. The Requesters have asked that their identit...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  9. Complaint > Tax Administration Reform Project

    Management Response: 64-Management Response (English)

    ...REQUEST 3. The Request for Inspection was submitted by members of the Officers of Customs and Excise Group Association (OCEGA) hereafter referred to as the “Requesters.” The Requesters have asked that their identities be kept confidential. 4. Attached to the Request are seven annexes in support of the Request. 5. Management understands that the Requesters have made the following claims: • That the World Bank, through the TARP, unduly pressured the Government of Pak...

    WB Inspection Panel - Pakistan - 2009
  10. Complaint > Rondonia Natural Resources Management Project

    Filing: Request for Inspection

    ...President of Brazil and t h e President of INCRA, c@es to t h e Wx&BaXL These documents, which can be found in ANNEX 05, include: a) letter t o the President of B r a z i l on 5/28/92, b) letter t o the President of IL'EicRA on 8/14/92, c) letter to the President of . nüCRA on 9/8/92, and d ) letter t o the President of IHCRA on 4/15/93 9- ûn k c h 9, 1993, t h e n o n - g o v e m a t a l organization ECOPORS (Jiçao ikológica Vale do...

    WB Inspection Panel - Brazil - 1995
  11. Complaint > Lukoil Overseas-01/Berezovka

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist parties in addressing complaints raised by people affected by projects. CAO acts in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide a neutral assessment of the facts gathered during the asse...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  12. Complaint > Salala Rubber Corporation-01/Margibi and Bong

    Filing: CAO Complaint - Liberia - Salala Rubber Corporation 01

    ...request that we accompany you on a transect field walk to show you firsthand the devastation that SRC has inflicted upon our communities. 239. We request that the CAO compliance team, during compliance review, consider the numerous and systemic violations of IFC policy, domestic law, and international law committed that the IFC allowed SRC to commit in the course of its operations. 240. Finally, we request that the CAO refer this case to dispute resolution to produce ...

    IFC Compliance Advisor/Ombudsman - Liberia - 2019
  13. Complaint > Land Management and Administration Project

    Management Response: 60-Management Response (English)

    ...REQUEST 3. The Request was submitted by representatives of a commune of the Municipality of Phnom Penh (MPP). The representatives, together with the people they represent, are collectively referred to as “the Requesters” or “REP” in this Response. The Requesters asked the Panel to keep confidential their names, the names of the people they represent and the name of the community. 4. Confidentiality of Requesters, communities and sources. At their request, the names of the Requesters ...

    WB Inspection Panel - Cambodia - 2009
  14. Complaint > National Drainage Program Project

    Compliance Report: 34-Investigation Report (English)

    ...Requesters refer to: people forced from their homes by the cyclone of 1999 and more so by the flood of 2003; people forced to leave the area because of 21 Request for Inspection, ¶ 3-VIII. 22 Request for Inspection, ¶ 49. 23 Request for Inspection, ¶ 50. 24 Request for Inspection, ¶ 52. 25 Request for Inspection, ¶ 3-X. 26 Request for Inspection, ¶ 54. 27 Request for Inspection, ¶ 53. 28 Request for Inspection, ¶ 3-X. ...

    WB Inspection Panel - Pakistan - 2004
  15. Complaint > Promoting Economic Use of Customary Land and Grant No. 0392 (SAM): Samoa Agribusiness Support Project

    Filing: Request for Compliance Review

    ...request that you send all correspondence on this matter to Mr. Fiu Mata’ese Elisara (fiuelisara51@yahoo.com); Mr. Leuluaialii Tasi Malifa (vaoga@yahoo.com); Mr. Lilomaiava Ken Lameta (kslameta9585@gmail.com); and Dr. Telei’ai Sapa Saifaleupolu (s_saifaleupolu@yahoo.com.au). We have prepared this complaint with support from Inclusive Development International (IDI). We request that you also include Natalie 1 Technical Assistance Project Phase I, II and II numbers 37234, 41173-01, 46512. Thes...

    ADB Special Project Facilitator and Compliance Review Panel - Samoa - 2016
  16. Complaint > Fuzhou Environmental Improvement Project

    Eligibility: Report on eligibility (english)

    ...Request implicate potential policy violations. The CRP evaluated the Request, and in its opinion, the Request raises issues of potential policy violation. C. Conclusion 19. Based on the above, CRP determines that the Request is eligible. V. RECOMMENDATION 20. As CRP finds that the Request is eligible, CRP recommends that the Board authorize compliance review for this Project. /S/ Rusdian Lubis Chair, Compliance Review Panel 24 June 2009 Appendix 1 5 ENGLISH VERSION OF THE REQUEST Re...

    ADB Special Project Facilitator and Compliance Review Panel - China - 2009
  17. Complaint > Yanacocha-03/Cajamarca

    Agreement: Notes from the Information Sharing Meeting of Canal Users from COMOCA Sur and COMOCA Este and Representatives of Minera Yanacocha, Cajamarca, Peru, July 24 and 25, 2006

    ...requested an independent water quantity study, CAO sought first to better understand the canal users’ specific concerns, and to solicit from Yanacocha a comprehensive list of all the available water quantity studies and information. With this information, CAO encouraged the parties to work together to determine what studies were necessary, if any, and whether the existing studies sufficiently addressed the canal users’ concerns. In preparation for the July 2006 information sharing meeting, ...

    IFC Compliance Advisor/Ombudsman - Peru
  18. Complaint > Sustainable Urban Transport Investment Program - Tranche 3

    Eligibility: Report on Eligibility (English)

    ...Request for Compliance Review 9 2. Management’s Response 18 3. Assessment on Exclusion of Complaint 51 I. BACKGROUND 1. A request for compliance review (Appendix 1) was forwarded to the Compliance Review Panel (CRP) on 14 March 2016 for Asian Development Bank (ADB) Loan No. 3063: Sustainable Urban Transport Investment Program Tranche 3 (Project) in Georgia. In accordance wi...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2016
  19. Complaint > Quellaveco Mining-01/Moquegua

    Compliance Report: English

    ...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether:  The actual E&S outcom...

    IFC Compliance Advisor/Ombudsman - Peru
  20. Complaint > Electricity Expansion Project

    Management Response: Management Report and Recommendation

    ...Request for Inspection, IPN Request RQ 14/06 (hereafter referred to as “the Request”), concerning the Kenya: Electricity Expansion Project (“the Project”) financed by IDA (the Bank). The Request was submitted by members and representatives of a Maasai community resettled due to geothermal developments in the Greater Olkaria Geothermal Area in Nakuru County, Kenya, who have requested that their identities remain confidential (hereafter referred to as the “Requesters”). The Panel and the Complaint...

    WB Inspection Panel - Kenya - 2014