Complaint > None

Policy Document: Complaints Mechanism Operating Procedures (CMOP)

...requests and CM own initiative An assessment, investigation or mediation process, as described in Ch. 5 and 6, may be initiated: By a specific request by the President or the Management Committee; By the Inspector General, either on his own initiative, or on the basis of a reasoned proposal from the head of EIB-CM. 8. Complaints Mechanism - reporting and communication 8.1. Web based information Taking into account the confidentiality requirements of complainants, as well as thir...

Complaint > Marena Renovables Wind Project 2

Compliance Report: Publication of Panel Report

...requests made during the meeting with the San Dionisio del Mar community74: - Request for the provision of local employment during construction and operation - Request for the maintenance of existing economic activities of the local people (fishermen/compensation) - Request to ensure no environmental impacts to land and to the fishing activities - Definition of community programs and projects to be fostered and sponsored by Mareña Renovables - Request for ...

Complaint > Transport Sector Development Project - Additional Financing

Management Response: Management Response

...Request had not previously been communicated to Management, the Panel did not register the Request in order to provide Management with an opportunity to address the concerns. 2. On September 11, 2015, the Panel received another Request for Inspection (“the Request”) from three representatives of the Bigodi and Nyabubale-Nkingo communities in Uganda (“the Requesters”), raising similar concerns to those set forth in the December 19, 2014 Request. The Request was registered on September...

Complaint > Greater Beirut Water Supply Project

Management Response: 71-Management Response (English)

...Requesters. None of the Requesters will lose their land under this proposed water supply project. Moreover, only six out of the 51 Requesters live in the project area (see map in Annex 3). Secondly, the Requesters’ Representative fails to meet the eligibility require- ment of an “affected party.” Management is unable to ascertain a credible basis upon which the Requesters’ Representative, who himself is a Requester, can claim that he is an “affected party” whose rights or interest...

Complaint > Yanacocha-02/Cajamarca

Eligibility: Report of the Independent Evaluation of the Mesa de dialogo y consenso CAO-Cajamarca,May 2005

...President Fujimori’s authoritarian and corrupt rule to a coherent and stable democratic order is far from complete. There is a pervasive public distrust of political leaders and public institutions that has sorely undermined their legitimacy. President Toledo’s tenure in office has been marred by scandal, and confidence in his leadership has dropped below 10% according to public opinion polls. With the election a year away in April 2006, no political grouping appears to have solid public su...

Complaint > Education Improvement Project

Management Response: 94 - Management Response (English)

...Request for Inspection 3. On June 5, 2014, the Inspection Panel registered a Request for Inspection, IPN Request RQ 14/03, concerning the EQRP2 and the EIP. The Request for Inspection was submitted by nine NGOs, two students and five parents from Armenia who requested to keep their identities confidential. 4. The Request alleges that the two Bank financed operations fail to address what the Requesters view as the key issues in the higher education system in Armenia, includ- in...

Complaint > West African Gas Pipeline Project

Management Action Plan: 40-Fourth Management Progress Report

...Request and asking to be included among the Requesters. The Host Communities Forum and FoE-Ghana represented local people living in Nigeria and Ghana, and were recognized as the Requesters. 6. Claims of the Requesters. The Requesters from Nigeria’s Delta Region were mainly concerned with the Project’s impact on gas flaring reduction and with the safety of an existing pipeline to which WAGP was to be linked. The Requesters and affected communities living near the gas pipeline in Nigeria comp...

Complaint > North-South Corridor (Kvesheti-Kobi) Road Project

Monitoring: CRP 1st Annual Monitoring Report (English)

...Request for Compliance Review on Georgia: North–South Corridor (Kvesheti–Kobi) Road Project. Manila. 2 Compliance Review Panel. 2021. Report on Eligibility to the Board of Directors on Compliance Review Panel Request No. 2021/1 on the North–South Corridor (Kvesheti–Kobi) Road Project in Georgia (Asian Development Bank Loan 3803). Manila. 3 CRP. 2023. Final Report on Request No. 2021/1 on the North–South Corridor (Kvesheti–Kobi) Road Project in Georgia (Asian Development Bank Loan 3803). Mani...

Complaint > CBG-01/Sangaredi

Filing: CAO Complaint - Guinea / CBG-01 - English

...request that the CAO facilitate a process of mediation between the complainants and CBG, its majority owner Halco (owned joined by Alcoa, Rio Tinto and Dadco), and IFC. The complainants request that IFC play an active and constructive role in the mediation process, including through the provision of expertise and resources as necessary to, inter alia, conduct assessments and implement agreements. The complainants request that a safe and secure environment, in which they can freely express ...

Complaint > EPS Power II

Compliance Report: Compliance Review Report

...Requests for information • ргivilеgеd infO!"mation, sucll as legal advice and Requests ЕО!" documents al'e handled Ьу the EBRD's соггеsропdепсе ,vitl1 ехtешаllеgаl adviseIs; Publications Desk, and тау Ье sent Ьу Еах, таа or telephone to the address below. Documents ше also available to personal • infoImation that might prove а thIeat to the national sесшitу ...

Complaint > India Infrastructure Fund-01/Dhenkanal District

Monitoring: English

...requests the right to: (a) visit the premise of a fund’s portfolio companies and have access to their books and records to monitor E&S compliance; (b) request the fund to implement corrective measures with non- performing sub-projects or exercise efforts to terminate financing; and (c) disclose information necessary to comply with its E&S obligations in accordance with the IFC Access to Information Policy. In April 2018, it was announced that IDFC had agreed to sell its equity stake in IIF and i...

Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

Management Action Plan: 26-Second Management Progress Report-25 October 2005

...Request for Inspection concerning the Project, linked to Loans 3520-AR and 3842-PA and subsequently conducted a full Inspection o f the Project. 2. On M a y 6, 2004 the Board Executive Directors discussed and approved the Management Response to the Inspection Panel’s in-depth study.’ The Board also asked for follow-up reporting. A 90-day Progress Report was issued o n August 6, 2004. The Management Response and Recommendation also envisaged subsequent annual reports. This report con...

Complaint > Institutional Reform Development Policy Financing

Management Response: 57-Management Response and Annex 1 (English)

...Requesters”). Attached to the Request was correspondence related to the case, including an exchange o f letters between the Yemen Requesters and the Bank (letter from the Requesters to the Bank dated January 16, 2008; letter from the Bank to the Requesters dated January 20, 2008; letter from the Requesters to the Bank dated January 30, 2008). N o further materials were received by Management in support o f the Request. 4. Management understands that the Requesters claim th...

Complaint > Bujagali Energy-04/Bujagali

Compliance Report: English

...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of the E&S performance of an IFC/MIGA project. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether:  The actual E&S outcomes of...

Complaint > Transport Sector Development Project - Additional Financing

Compliance Report: Inspection Panel Investigation Report

...Request to give Management an opportunity to address the Requesters’ concerns. On September 11, 2015, the Panel received an additional Request from members of the Bigodi and Nyabubale-Nkingo communities, re-stating earlier concerns and noting that Management actions to address their problems were unsatisfactory. Both requests received in December 2014 and September 2015 are collectively referred as the Request for Inspection. The Requesters asked for confidentiality and designated Joy for C...

Complaint > Itaparica Resettlement and Irrigation Project

Eligibility: Inspection Panel Report and Recommendation

...Request for Inspection ("Request"). Annex 1 contains the Request (An English translation of the Request is attached to the Response). Management Response to the Request is provided inAnnex2. A. Background Panel received Bank Management response ("Response") to the Request. 2 1. On March 12, 1997 the Panel 2. Ita...

Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request

Management Response: 66-Management Response (English)

...Request “taking back” the initial request. 6. On March 10, April 8 and April 24, 2010, additional Requests were submitted by individuals residing in the city of Turkestan, separately joining the initial Request. They referred to the same issues raised by the initial Request for Inspection, as well as some interconnected issues related to the city of Turkestan. They also asked the Panel to keep their identities and contact information confidential. 7. The Request, which focuses o...

Complaint > Mumbai Urban Transport Project

Management Action Plan: 32-Inspection Panel Progress Report

...Requests for Inspection related to the India: Mumbai Urban Transport Project (MUTP)2 . The first Request (“the First Request” 3 ) for Inspection was received on April 28, 2004. Management submitted its Response to the First Request on May 27, 2004. The Panel received a second Request for Inspection (the “Second Request’) on June 24, 2004, which related to the same Project. 4 On July 28, 2004, Management submitted...

Complaint > D1 motorway Phase I

Eligibility: Eligibility Assessment Report

...requested a written response to the Complaint by Bank Management. The response (the “Response”) was received on 5 July 2010 and is at Annex 2 to this Report. The PCM Officer also requested a response to the Complaint from the Client, which was received on 25 June 2010 and is at Annex 3 to this Report. 2 13. During the Eligibility Assessment, the Eligibility Assessors undertook an extensive review of ...

Complaint > Private Power Generation Project

Management Action Plan: 44-Fourth Management Progress Report

...Requests for Investigation. The same group of Requesters who filed the Request with the Inspection Panel of the International Bank for Reconstruction and Development (IBRD) and IDA also filed separate complaints to AfDB and the European Investment Bank (EIB) in 2009. These underwent investigation by both institutions. The final report from AfDB was completed in 2010 and included mitigation measures that were similar to those of the Bank. The EIB investigation report is complete: in addition to t...