Complaint > Mumbai Urban Transport Project

Eligibility: 32-Management Report and Recommendation (English)

...Request was submitted by the United Shop Owners Association on its own behalf and on behalf of 118 residents of Mumbai (hereaf- ter referred to as the “Requesters”). The Executive Directors and the President of the IBRD were notified by the Panel of receipt of the Request. Management responded to the Request on May 27, 2004. 2. On June 24, 2004, the Panel registered a second Request for Inspection, IPN Re- quest RQ04/04 (“the Second Request”), concerning the Project. The Second Request was...

Complaint > Tata Ultra Mega-01/Mundra and Anjar

Compliance Report: English

...request. It cannot go beyond the confines of the complaint, or request that other issues be addressed. In such cases, the complainant or requestor may consider submission of a new complaint or request. CAO Compliance appraisals and audits consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. CAO has no authority with respect to judicial processes. CAO is neither a court of appeal nor a legal e...

Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

Management Response: 23-Management Response (English)

...request letter from the Chotanagpur Adivasi Sewa Samiti (CASS) dated June 14, 2001. The concerns in the Request for Inspection deal exclusively with actions carried out under the Coal Sector Environmental and Social Mitigation Project (CSESMP). The Management Response addresses all issues raised by the Requester. 2. The Request alleges violations of Operational Directives 4.01 on Environmental Assessment, 4.20 on Indigenous Peoples, 4.30 on Involuntary Resettlement, and 13.05 on Proje...

Complaint > Delonex and Africa Oil-01/Kerio Valley

Compliance Review: Complaince Appraisal

...request; (ii) providing inadequate information; and (iii) failing to provide information with respect to the grievance mechanism. First, KVCO on behalf of the Communities repeatedly requested that the Companies provide information which would enable them to understand the potential impacts of the Project on their rights and interests. In many cases, the Companies failed to provide the requested information, or provided the information only after repeated requests and significant delay. Cop...

Complaint > MHP Corporate Support Loan, MHP Biogas

Filing: Complaint (English)

...request that the PCM initiates a Problem-Solving process. However, if the parties are not able to agree on a solution, we request that the complaint proceeds to Compliance Review. We further request that the identities of the individual signatories to this complaint remain confidential, as we fear retaliatory actions should our identities be disclosed.6 We ask that this complaint be treated as public and posted on the PCM’s website. However, we wish the attached annexes to remain confid...

Complaint > BTC Pipeline-02/Rustavi

Eligibility: English

...requesting project information. At issue is the disclosure process of BTC Co. relating to pipeline routing and safety issues in general and, in particular, to specific requests for information on detailed safety standards. A related factor is the extent to which BTC Co. took into account the residual public perception of the BTC pipeline risks, irrespective of the technical assessments of risk that BTC Co. had undertaken. 4.2.1 IFC’s Disclosure Requirements and BTC Co.’s Organizational ...

Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

Management Action Plan: First Management Progress Report

...Request for Inspection and subsequent investigation and reports of the Panel and Management. 4. Request for Inspection. The Request for Inspection was received by the Panel on September 13, 2017. The Request was submitted by community members living in Goma and its vicinity in DRC. The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. Management responded to the claims in the request on October 20, 2017 and provided an update to its response ...

Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

Management Action Plan: 37-Third Management Progress Report (English)

...Request for Inspection was submitted on November 19, 2005, by a Congolese civil society organization (CSO) expressing concerns about the forestry sector reform activities supported by the EESRSP and the TSERO. The Requesters were in particular concerned with the implementation of a new commercial forest concession system and the preparation of a forest zoning plan for the forests of the Equateur and Orientale Provinces, where the Pygmies live. They claimed that if the Projects and these activiti...

Complaint > Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request

Management Response: 51-Management Response (English)

...Request for Inspection, IPN Request RQ06/05 (hereafter referred to as “the Request”), concerning the Argentina: Santa Fe Road Infrastructure Project (Loan No. 7429-AR) financed by the International Bank for Reconstruction and Development (the Bank). 2. This Request follows two earlier Requests that were submitted to the Inspection Panel in 2006. The First Request was submitted on September 11, 2006, (IPN Request RQ06/05) and concerned the Argentina: Provincial Road Infrastructure Project wh...

Complaint > Transport Sector Support Project and its Additional Financing

Eligibility: Inspection Panel Report and Recommendation

...Request does assert that its subject matter has been brought to Management’s attention and that, in the Requester’s view, Management has failed to respond adequately demonstrating that it has followed or is taking steps to follow the Bank’s policies and procedures.” The Panel has verified that the Requesters’ concerns were brought to the Bank’s attention prior to the filing of the Request. The Requesters first contacted the Panel on October ...

Complaint > Bridge International Academies-01/Kenya

Filing: Letter of complaint - Bridge International Academies-01/Kenya - April 2018

...Requested Next Steps 20 VI. Annex: Are low-fee private school the most effective education investment? 21 VII. Key Resources 22 VIII. Appendices 22 1 Kenya CAO Complaint I. Introduction This complaint is made regarding the International Finance Corporation (...

Complaint > Lom Pangar Hydropower Project

Eligibility: Inspection Panel Report and Recommendation

...Request is identical to the report submitted to the GRS in 2016). 22. The Requesters did not submit, with their Request, any information in addition to the 2015 report to substantiate their allegations. 23. The Requesters acknowledge their engagement with the GRS, but maintain that their problems remained unsolved. As the Requesters asked the Inspection Panel to keep their identities confidential, Management is unable to fully ascertain whether the Requesters are the same managerial empl...

Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

Eligibility: 23-Management Report and Recommendation (English)

...Request eligible and recommended an in- vestigation into the matters alleged in the Request. The Executive Directors recorded their approval of the Panel’s recommendation for investigation on September 7, 2001. 7. Four months after the Executive Directors authorized an investigation into the issues raised in the Request, the Requesters submitted two additional documents to the Panel. The first docu- ment elaborated on Paragraph 4(a) of the original Request, and introduced additional a...

Complaint > Togo LCT-01/Lome

Monitoring: English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Compliance Monitoring Report – IFC Investment in Togo LCT (March 2018) 2 Table of Contents Introduction .......................

Complaint > Tata Ultra Mega-01/Mundra and Anjar

Monitoring: English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org CAO Monitoring Report 2 ...

Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

Community Response: Complainant comments

...PRESIDENT OF BANK) remains clear and visible to anyone who is having consciousness and is involved in this project INCLUDING PCM MECHANISM of the Bank. Corrupted justice system in Serbia is attempting to block prosecution of JUNKOVAC CASE while we are writing this and similar is happening in Radljevo (Tamnava west) Vreoci, Baroševac etc. EBRD cannot hide behind speculation about distances. As pointed in multiple occasions: Attachment of Vreoci to WHOLE KOLUBARA MINING and moreover to overall ele...

Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

Filing: 37-Request for Inspection Annex 2

...President. It will review the PCU's activities to strengthen transparency and help ensure a fair distribution of activities throughout the country. * The Bureau Central de Coordination (BCECO) to act as a procurement agent for all contracts to be awarded directly by the Government under the Project (with terms of reference and specifications provided by the PCU). It is expectedl hat each component will be managed as follows: * Component 1: Balance ofpayments support: Implementati...

Complaint > Panama Canal Expansion-01/Gatun

Appraisal: English

...president of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Appraisal Report C-I-R9-Y12-F159 ...

Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

Management Action Plan: 37-Second Management Progress Report (English)

...requests to convert logging permits totaling 22.4 million hectares into long-term concessions. The TWG recommendations were reviewed by an Inter-ministerial Commission that included 21 permanent members representing the President and Prime Minister of DRC; the ministries in charge of Forests, Justice, Finance, Budget, Planning, and Industry; the Federation of Timber Industries; a federation of national NGOs; and a federation of national NGOs dedicated to the cause of indigenous peoples. For each...

Complaint > Eco Oro-01/Bucaramanga

Appraisal: CAO Compliance Appraisal of IFC: Eco Oro Minerals Corp., Colombia - Complaint from Comite por la Defensa del Agua y el Paramo de Santurban, June 28, 2013

...president of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about the CAO, please visit www.cao-ombudsman.org Appraisal Report C-I-R9-Y12-F172 ...