Complaint > Bidco Bev. & Det.-01/Thika

Eligibility: CAO Assessment Report - Bidco Bev. & Det.-01 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA projects in a manner that is fair, objective, and constructive and to enhance the environmental and social outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS List of Acronyms .................................................................................................................

Complaint > Interagua-01/Guayaquil

Eligibility: English

...President of the World Bank Group. Its mandate is to address in a fair, objective, and constructive manner complaints brought by communities or individuals affected by IFC or MIGA projects, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspec...

Complaint > Cambodia Airport II-01/Preah Sihanouk

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These sugg...

Complaint > Education Improvement Project

Eligibility: 94 - Eligibility Report and Recommendation (English)

...Request, p. 10. 17 The Request, p. 14. 18 The Request, p. 7. 19 Ibid. 20 The Request, p. 9. 21 The Request, p. 12. 22 Ibid. 23 Ibid. 24 Ibid. 25 The Request, p. 8. 26 Ibid. 4 would provide for the quality education.” 27 The Requesters state that the quality of education suffers due to insufficient financing. 18. Religious Influence over Higher Education. The Requesters state that th...

Complaint > Red Sea - Dead Sea Water Conveyance Study Program

Eligibility: 76-Report and Recommendation (English)

...Request, p. 9, para 29. 17 The Request, p. 6, para 19. 18 The Request, p. 7, para 22. 19 The Request, p. 9, para 27. 20 The Request, p. 7, para 23. 21 The Request, p. 5, para 17. 4 18. The Request also alleges the lack of proper disclosure of information and adequate consultations on the draft study reports. It states that “in fact, more than 20 months after the beginning of the Study of Alterna...

Complaint > Private Sector Development and Competitiveness Project (First Request)

Eligibility: 54-Third and Final Eligibility Report (English)

...Request for Inspection related to the retrenchment operation financed by the same Project. The Request concerned the Project’s impact on former employees of three state-owned banks (the “Three Banks Request”).3 This Request is similar to the previous ones in its allegation 1 This Request (the “First Gécamines Request”) was submitted by Mr. Chola Kabamba and Mr. Assani Kyombi, both residents of Likasi, Katanga, in the DRC, acting as former employees of the State mining ent...

Complaint > Avianca-01/Bogota

Eligibility: Ombudsman Assessment Report Regarding concerns from labor unions on IFC's investment in the Avianca project (#25899) in Colombia, May 2012

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO‟s Ombudsman function. The purpose of CAO‟s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

Complaint > Myanma Awba Group Company Ltd.-01/Myanmar

Eligibility: Assessment Report, Myanma Awba Group Company Ltd.-01 - June 2018 - English

...requested meetings with the Company to understand the potential harm to the community, but that the Company has not responded to these requests. The only consultation done with the community was with regard to corporate social investment (CSI). Furthermore, the ESIA report is being disputed by the Complainants, who claim that they were not consulted during the process. They claim that water tests were only conducted on some, (but not all) of the potentially affected villages within the req...

Complaint > Mindoro Resources-01/Jabonga

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situa...

Complaint > Panama Canal Expansion-01/Gatun

Eligibility: English

...President and Board of the World Bank Group, and the public, that CAO Ombudsman has closed the complaint and transferred it to CAO Compliance for appraisal. 3 See: http://www.ifc.org/enviro and http://miganet.worldbank.org/wb/index.cfm 5|Page 1. The complaint From May to June 2011, the CAO received complaint letters from several local and national civil society and environmental organizations and members of the organization Alianza Pro Panama4, requesting CAO’s assistance in addre...

Complaint > Lonmin-02/Marikana

Eligibility: Assessment Report- Lonmin-02 - September 2015

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org -2- TABLE OF CONTENTS List of Acronyms ……………………………………………………… 4 1. Overview ……………………………………………………… 5 2. Bac...

Complaint > NTPC I Power Generation Project

Eligibility: Inspection Panel Report and Recommendation

...Request for Inspection ("Request"). Background 1. On May 1,1997 the Panel received a Request dated April 25 which alleged violations by Management of policies and procedures of the International Bank for Reconstruction and Development ("Bank") in relation to the National Thermal Power Corporation ("NTPC") Power Generation Project in Singrauli, India, financed by Loan 3632-IN (the "Project"). On May 2, 1997 the Panel notified the Executive Directors and Bank President of receipt of the Request (m...

Complaint > Rajasthan Urban Sector Development Program

Eligibility: Eligibility Report

...Request for Compliance Review 7 2. ADB Management’s Response 65 I. BACKGROUND 1. On 19 August 2022, a request for compliance review (the Complaint) was forwarded by the Complaint Receiving Officer (CRO) of the Asian Development Bank (ADB) Accountability Mechanism to the Compliance Review Panel (CRP) in respect of ADB Loan No. 3183: Rajasthan Urban Sector Development Program (the Project) in India. 1 2. In accordance with para. 178 of the 2012 Accountability Mechanism Policy (AMP) and as...

Complaint > Nairobi Metropolitan Services Improvement Project

Eligibility: Inspection Panel Report and Recommendation

...Requesters’ concerns were brought to the Bank’s attention prior to the filing of the Request. The Requesters first contacted Management on May 23, 2018. On May 31, 2018, the Bank responded, referring the Requesters to the NaMSIP project coordinator. On June 7, 2018, the Requesters received a response from the KURA to the various concerns they raised. On April 12, 2019, with the submission of the Request, the Requesters indicated to the Panel their ...

Complaint > Jute Sector Adjustment Credit Project

Eligibility: Inspection Panel Report and Recommendation

...Requester (at his request)6. 6 IRP Preliminary Report (Attachment 21). BANGLADESH JAMUNA BRIDGE PROJECT (CR. 2569-BD) MANAGEMENT RESPONSE TO INSPECTION PANEL Introduction 1. On August 26, 1996, the Inspection Panel registered a Request for Inspection (the Reques...

Complaint > Aconcagua-01/Santa Barbara

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO‟s Ombudsman function. This assessment report is a public document that summarizes the complaint, stakeholder views expressed during the CAO‟s assessment phase, an...

Complaint > Dariali HPP

Eligibility: Eligibility Assessment Report

...President of Georgia, Mikheil Saakashvili, calling for suspension of large and other hydro-power development projects, including Dariali HPP, that pose a serious threat to the environment and livelihoods; December 21, 2011; See In Georgian: http://www.greenalt.org/webmill/data/file/Letter_to_president_HPP_geo.pdf In English: http://www.greenalt.org/webmill/data/file/Letter_to_president_HPPs_ENG.pdf 5. Green Alternative issued and disseminated the fact sheet “How Tergi River is Be...

Complaint > Land Management and Administration Project

Eligibility: 60-Management Report and Recommendation (English)

...Request for Inspection, IPN Request RQ 09/08 (the Request), concerning the Cambodia Land Management and Administration Project (the Project or LMAP) financed by the International Development Association (the Bank). The Request was submitted by the Centre on Housing Rights and Evictions (COHRE) on behalf of communities claiming to have been affected by the Project (the Requesters). 2. The Board of Executive Directors and the President of the Bank were notified by the Panel of receipt of the ...

Complaint > Russky Mir II-02/Taman

Eligibility: English

...President of the World Bank Group. Its mandate is to address in a fair, objective, and constructive manner complaints brought by communities or individuals affected by IFC or MIGA projects, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspec...

Complaint > Kurum Hydro-01/Bradashesh

Eligibility: Assessment Report - Kurum-September_2015- English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org -2- TABLE OF CONTENTS List of Acronyms ……………………………………………………… 4 1. Overview ……………………………………………………… 5 2. Bac...