Complaint > Lukoil Overseas-01/Berezovka

Eligibility: English

...President of the World Bank Group, and its mandate is to assist parties in addressing complaints raised by people affected by projects. CAO acts in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide a neutral assessment of the facts gathered during the asse...

Complaint > Fuzhou Environmental Improvement Project

Eligibility: Report on eligibility (english)

...Request implicate potential policy violations. The CRP evaluated the Request, and in its opinion, the Request raises issues of potential policy violation. C. Conclusion 19. Based on the above, CRP determines that the Request is eligible. V. RECOMMENDATION 20. As CRP finds that the Request is eligible, CRP recommends that the Board authorize compliance review for this Project. /S/ Rusdian Lubis Chair, Compliance Review Panel 24 June 2009 Appendix 1 5 ENGLISH VERSION OF THE REQUEST Re...

Complaint > Sustainable Urban Transport Investment Program - Tranche 3

Eligibility: Report on Eligibility (English)

...Request for Compliance Review 9 2. Management’s Response 18 3. Assessment on Exclusion of Complaint 51 I. BACKGROUND 1. A request for compliance review (Appendix 1) was forwarded to the Compliance Review Panel (CRP) on 14 March 2016 for Asian Development Bank (ADB) Loan No. 3063: Sustainable Urban Transport Investment Program Tranche 3 (Project) in Georgia. In accordance wi...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestions are intend...

Complaint > Smallholder Agriculture Development Project

Eligibility: 62-Management Report and Recommendation (English)

...Request for Inspection, IPN Request RQ 09/10 (hereafter referred to as “the Request”), concerning the Papua New Guinea (PNG) Smallholder Agriculture Development Project (“SADP” or “the Project”) financed by the International Development Association (IDA). The Request for Inspection was submitted by the Ahora/Kakandetta Pressure Group, affected customary land owners from Oro province and smallholders in one of the three Project areas (the “Requesters”). The Requesters asked that their identities ...

Complaint > Bridge International Academies-01/Kenya

Eligibility: CAO Assessment Report - Bridge-01/Kenya - March 2019 - English

...requesting an evaluation of the material used in their schools to teach classes 1 to 8. The Ministry referred them to KICD. Thereafter, when Bridge submitted the material for evaluation, KICD did not approve it. The Complainants believe that Bridge is not using any one of the six approved textbooks (per subject) and argue that their supplementary materials are not in line with the Kenyan syllabus because they have not been approved by KICD. The Complainants said that Bridge requested train...

Complaint > Balakot Hydropower Development Project

Eligibility: Eligibility Report

...Request for Compliance Review 16 2. ADB Management’s Response 19 I. BACKGROUND 1. On 21 February 2024, a request for compliance review (the Complaint) was forwarded by the Complaint Receiving Officer (CRO) of the Asian Development Bank (ADB) Accountability Mechanism to the Compliance Review Panel (CRP) in respect of ADB Loan Nos. 4057 and 8397: Balakot Hydropower Development Project (the Project) in Pakistan as Appendix 1.1 2. In accordance with para. 178 of the 2012 Accountability Mechan...

Complaint > Yacyreta Hydroelectric Project

Eligibility: Inspection Panel Report and Recommendation(English)

...Request for Inspection ARGENTINAIPARAGUAY YACYRETA IMIROELECTRIC PROJECT Below is (A) Background information, @) Discussion, and (C) Recommendation ofthe Inspection Panel (“Panel”) on whether or not there should be an investigation (“Recommend~tion’~) into allegations made in the above-referenced Request for Inspection (“Request”). Annex 1 contains the Request. Management Response to the Request is provided in Annex 2. A. Background ...

Complaint > Land Administration Project

Eligibility: 38-Management Report and Recommendation (English)

...Request for Inspection, IPN Request RQ06/1 (hereafter referred to as “the Request”), concerning the Honduras Land Administration Project (“the Project”) partially financed by the International Development Association (IDA)1. The Request was submitted by the Organización Fraternal Negra Hondureña (Fraternal Black Honduran Organization, OFRANEH) on behalf of the Garífuna population of Honduras. 2. The Executive Directors and the President of the World Bank were notified by the Panel of recei...

Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

Eligibility: Management Report and Recommendation(English)

...Request for Inspection, IPN Request RQ17/05 (hereafter referred to as “the Request”), concerning the Democratic Republic of Congo Second Additional Financing for the High-Priority Roads Reopening and Maintenance Project (“the Project”) financed by the International Development Association (IDA). The Request for Inspection was submitted by community members living in Goma and its vicinity in the Democratic Republic of Congo (DRC) (hereafter referred to as the “Requesters”). 2. The Executive ...

Complaint > NTPC I Power Generation Project

Eligibility: Additional Review

...Request for Inspection on the India: NTPC Power Generation Project (Loan 3632-IN). The Response included an Action Program which is designed to respond to the project-specific issues raised in the Request for Inspection, as well as to a number of broader environmental and social issues which necessarily would impact and affect the efficacy of project-specific solutions in the Singrauli area. The purpose of this Memorandum is to provide the Executive Directors with the detailed Pro...

Complaint > Wilmar Group-03/Jambi

Eligibility: Assessment Report Regarding Community and Civil Society concerns of 3rd Complaint in relation to Activities of the Wilmar Group of Companies in Indonesia, July 2012

...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a colla...

Complaint > Second Rural Enterprise Support Project

Eligibility: 89-Eligibility Report and Recommendation (English)

...Request for Inspection (hereafter “the Request”).2 The Panel’s recommendation is based on its confirmation of the technical eligibility of the Request and its assessment of other factors as stipulated in the Resolution. 2. This Report begins with a description of the Project, which is the subject of the Request (Section B) and continues with summaries of the written Request as received by the Panel (Section C) and of the Management Respons...

Complaint > Regional Road Development and Maintenance Project

Eligibility: Eligibility Report (English)

...Request for Compliance Review 15 2. ADB Management Response 22 3. Persons Consulted by the Compliance Review Panel 84 I. BACKGROUND 1. A request for compliance review (the complaint) was forwarded on 8 May 2023 by the Complaint Receiving Officer (CRO) of the Asian Development Bank (ADB) Accountability Mechanism (AM) to the Compliance Review Panel (CRP) in respect of ADB Loan No. 3679/3786 in connection with the Regional Road Development and Maintenance Project (the project) in Mongolia a...

Complaint > Yanacocha-02/Cajamarca

Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

Complaint > Yanacocha-03/Cajamarca

Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

Complaint > National Drainage Program Project

Eligibility: 34-Management Report and Recommendation (English)

...Request for Inspection, IPN Request RQ04/5 (hereafter referred to as “the Request”), related to the Pakistan National Drainage Program Project (the “Project”), Credit No. 2999-PK, financed by the International Development Association (IDA). The Request was submitted by Khadim Talpur, Mohammad Ali Shah, Mustafar Talpur, Munawar Hassan Memon, Iqbal Hyder, Mir Moha mmad Buledi, and Najma Junejo on their own behalf and on behalf of “others who live in the area known as District Badin, Sindh Pakistan...

Complaint > Lima Urban Transport Project

Eligibility: 61-Management Report and Recommendation (English)

...Requesters 39. Management met with the Requesters in Lima on February 7-8, 2011, to discuss the content of the Action Plan. Management wishes to express its appreciation for the lead Requester’s valuable assistance in communicating with other Requesters and in helping organize the meetings. 40. To allow for an open dialogue without concern for time limitations, two meetings were held with the Requesters on February 7 and another on February 8. Six Requesters attended each of the two me...

Complaint > Power Development Project

Eligibility: 87-Management Report and Recommendation - Nepal Power Development Project

...Request for Inspection, IPN Request RQ 13/5 (hereafter referred to as “the Request”), concerning the Nepal Power Development Project (PDP, or “the Project”) financed by the International Development Association (the Bank). The Request for Inspection was submitted by 103 indigenous and non-indigenous families in three villages of Sindhuli District supported by a coalition of civil society organizations and individuals (“the Requesters”). The Requesters authorized a lawyer from the Lawyers’ ...

Complaint > Wilmar Group-01/West Kalimantan

Eligibility: Assessment Report, Regarding Community and Civil Society concerns in relation to activities of the Wilmar Group of Companies, November 2007

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These sugg...