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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Sao Jose dos Campos Urban Structuring Program

    Compliance Report: Publication of Panel Report

    ...Vice President for Countries; Vice President for Sectors and Knowledge; Manager of the Climate Change and Sustainable Development Sector; Manager of the Infrastructure and Energy Sector; Manager of the Southern Cone Countries; Representative in Brazil; Chief of the Environmental Safeguards Unit; Chief of the Transportation Division; and Chief of the Sovereign-guaranteed Operations Division of...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2017
  2. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Project Document: Chad-Cameroon Petroleum Development and Pipeline Project Overview

    ...Vice-Presidents for the Africa Region saw the Project as an innovative way for the institution to help catalyze private investment in Africa. Eventually, the World Bank Group's President, Managing Director, and Senior Vice-Presidents became involved. The reputational risk to the World Bank Group was seen as very high, and senior management wanted to be assured that the Project would be designed and carried out in conformity with all relevant World Bank policies. 38. Before submitting...

    WB Inspection Panel - Chad - 2006
  3. Complaint > Melamchi Water Supply Project (MWSP)

    Dispute Resolution: Final Report, 22 Dec 2004

    ...President, Vice-President (Operations 1), SARD and the complainants on 28 June 2004. The complainants were very critical of the RAR, alleging that it was biased in favor of the Government and ADB. They also strongly disagreed with SPF’s position that reopening a debate on the original MWSP design was outside SPF’s mandate. Notwithstanding their disagreement with SPF’s review and assessment, the complainants decided to carry on with the consultation process. 23. At step 6 of the consul...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  4. Complaint > Mumbai Urban Transport Project

    Management Action Plan: 32-Sixth Management Progress Report

    ...vices including health care, education, electricity, solid waste management, public distribution systems, and citizen (voter) identity cards. 22. Construction of Additional Social Services at R&R Sites. Key social services provided in the resettlement sites include schools, a health care/community center, internal roads and streetlights, water supply and transport services, and storm water drainage. Schools have been established at Anik and Mankhurd including a large primary school at Mankhu...

    WB Inspection Panel - India - 2004
  5. Complaint > Bridge International Academies-01/Kenya

    Appraisal: CAO Appraisal Report - Bridge-01/Kenya - October 2019 - English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant pol...

    IFC Compliance Advisor/Ombudsman - Kenya - 2019
  6. Complaint > Natural Resource Management Project

    Eligibility: 84 - Management Report and Recommendation (English)

    ...President Bank Group Senior Management Vice Presidents, Bank, IFC and MIGA Directors and Department Heads, Bank, IFC and MIGA Inspection Panel This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank Group authorization. THE WORLD BANK Washington, DC 20433 Office ...

    WB Inspection Panel - Kenya - 2013
  7. Complaint > Rizal Commercial Banking Corporation (RCBC)-01

    Filing: Letter of complaint

    ...Vice President and CAO Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA E-mail: CAO@worldbankgroup.org October 11, 2017 Dear Vice President Gratacós Re: Complaint concerning IFC investments in and financing to RCBC 1. The Philippine Movement for Climate Justice (“PMCJ”) is submitting this complaint to the Office of the Compliance Advisor Ombudsman regarding IFC’s investment in Rizal Commercial Banking Corporation (“...

    IFC Compliance Advisor/Ombudsman - Philippines - 2017
  8. Complaint > Power Sector Generation and Restructuring Project

    Management Response: 46-Management Response (English)

    ...Vice President] during the meeting with the Albanian power company KESH to clarify the entire year of 2006 by Dr. Anna Kohen, project scope and assuring CAPBV that any future investment Honorary Citizen of Vlora and Honorary would only be undertaken after an EA that ensured the environ- Member of Civic Alliance for the Protection mental impact is minimal and could be mitigated. Th...

    WB Inspection Panel - Albania - 2007
  9. Complaint > Sao Jose dos Campos Urban Structuring Program

    Management Response: Submission of the final document to the Board of Executive Directors for consideration

    ...Vicente Fretes, Chief of the Fiscal and Municipal Management Division CC: Vice President of Countries, Vice President of Sectors and Knowledge, Manager of the Institutions for Development Sector, Manager of the Infrastructure and Environment Sector, Manager of the Southern Cone Countries, Country Representative for Brazil, Chief of the Environmental Safeguards Unit, Chief of the Transportation Di...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2016
  10. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Compliance Report: 22-Investigation Report (English)

    ...President of the Pan-African Union for Science and Technology, and International Vice Chairman of the International Institute for Sustainable Development (IISD). He is an international development advisor on environment, energy, mining, housing, biotechnology and agriculture. He was Senior Advisor to the President and Director for Central Projects Department of the African Development Bank. He was formerly the Vice-Chairman of the Scientific and Technical Advisory Panel (STAP) of the Global Envi...

    WB Inspection Panel - Chad - 2001
  11. Complaint > Agrokasa-01/Ica

    Monitoring: CAO Audit Monitoring and Closure Report: Monitoring of IFC's Response to CAO Audit of IFC's Investments in Agribusiness in the Ica Valley, Peru, June 20, 2013

    ...Vice Presidential/COC level. There is also quarterly reporting by CES to the Corporate Risk Committee which provides yet another avenue for issues to be brought to senior management attention. e) Expertise. CES has re-designed the role of specialist “sector leads”, emphasizing quality and knowledge sharing. These sector leads (ex. agriculture/forestry), possess particular industry expertise and are thus in a strong position to facilitate/leverage int...

    IFC Compliance Advisor/Ombudsman - Peru
  12. Complaint > Madhya Pradesh Water Sector Restructuring Project (2010) (First Request)

    Eligibility: 72-Eligibility Report (English)

    ...vice Delivery – Irrigation and Drainage Institutions, which aims at supporting measures related to delivering reliable irrigation services;  Component C: Improving productivity of selected existing irrigation and drainage assets in five basins, which aims at providing the necessary investments in the Chambal, Sindh, Betwa, Ken, and Tons basins;  Component D: Project Management Support, which aims at supp...

    WB Inspection Panel - India - 2010
  13. Complaint > Quilleco Hydropower Project

    Eligibility: 67-Final Report and Recommendation (English)

    ...President of the World Bank and the Executive Vice President of IFC. 14 See Request for Inspection: Chile-Quilleco Hydropower Project 15 Panel Report and Recommendation, p. 14, para 66. 4 17. The Requesters asked that the Panel recommend an investigation, stating that the actions of the developers and operators of the hydroelectric projects in the Biobío are imped...

    WB Inspection Panel - Chile - 2010
  14. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Management Action Plan: 37-First Management Progress Report (English)

    ...Presidential Decree; continue to mobilize attention of the highest level of government, and ensure that forest governance benchmarks feature in possible future policy lending or similar instruments (AFTEN/AFCC2). In particular, the Bank will:  Continue to provide advice on the Legal Legal Review completed and Review and follow-on steps follow up provided  Continue to s...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  15. Complaint > Railroad General Roca Improvement Program - Constitución - La Plata Line

    Appraisal: Assessment Report Public Disclosure

    ...president and vice president, Argentine electoral legislation provides for the possibility of a second round, which is not the case for provincial and municipal elections. This year, if a second round takes place at national level, the election would be held on 24 November 2019. The incoming authorities will take office on 10 December 2019. B. The Parties’ viewpoints 3.9 In accordance with the definition given in the MICI-IDB Policy, the Parties for the Consultat...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2019
  16. Complaint > Power Development Project

    Management Response: 87-Update-Management Action Plan (English)

    ...vices in rural areas; and improve the supply and accountability of electricity. 3. The PDP was implemented during a tumultuous period of Nepal’s history. Following a ten-year civil war that in 2006 replaced a centuries-old monarchy with multiparty democra- cy, Nepal remains at a crossroads, facing serious development challenges in a context of con- tinuing political uncertainty. Energy continues to be a key constraint to development in Nepal for a range of reasons, including weak ins...

    WB Inspection Panel - Nepal - 2013
  17. Complaint > Dinant-02/Rio Aguan

    Monitoring: English

    ...Vice President in response to reports of land conflict and related incidents of violence on and around the client’s oil palm plantations in Honduras’ lower Aguán Valley (Bajo Aguán), of which CAO became aware in late 2010. The Audit was finalized in December 2013 and released publicly in January 2014.3 The Audit made a number of non-compliance findings in relation to IFC’s review and supervision of the social impacts of the project, particularly as related to conflict and security issues. ...

    IFC Compliance Advisor/Ombudsman - Honduras - 2018
  18. Complaint > Yanacocha-02/Cajamarca

    Agreement: Mediation Report, August 2001

    ...Vice President for Latin America Government Mayor of the Province of Cajamarca Environmental Committee of the Provincial Council of Cajamarca Mayor of Magdalena District Mayors Mayors and Assistant Mayors from the Centros Poblados Menores of Cajamarca, Banos del Inca and La Encanada, Magdalena Defensoria del Pueblo Civil Society Las Rondas Campesinas Femenina del Norte/FEROCAFENOP Representatives of other organizational mechanisms of Rondas Campesinas ECOVIDA VALLEVIDA CARE Peru C...

    IFC Compliance Advisor/Ombudsman - Peru
  19. Complaint > Natural Resource Management Project

    Management Response: 84-Management Response (English)

    ...vice KWS Kenya Wildlife Service MoFW Ministry of Forestry and Wildlife MP Member of Parliament MSSP Ministry of State for Special Programs NGO Nongovernmental Organization NIB National Irrigation Board NRM Natural Resource Management NRMP Natural Resource Management Project OP Operational Policy PAD Project Appraisal Document PAP Project Affected Person PDO Project Development Objective PF Process Framework PS P...

    WB Inspection Panel - Kenya - 2013
  20. Complaint > Special Structural Adjustment Loan

    Eligibility: 17-Eligibility Report (English)

    ...President’s Report or Memorandum of the President similarly submitted in connection with approval of an adjustment loan is explicitly not subject to public disclosure (compare BP 17.50, paras. 6 and 7 with Disclosure Memo footnote 2, which – based on Disclosure Policy para. 50 -- states that “the President’s Report for adjustment operations is … not made available to the public”). Disclosure Policy para. 52 also makes the crucial point that “[t]here is also a need to preserve the integrity...

    WB Inspection Panel - Argentina - 1999