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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Interagua-01/Guayaquil

    Agreement: Memorandum of Agreement 5 - July 2, 2009

    ...President in charge of the Presidency, Augusto Parada, and Tania Crespín. USERS ASSEMBLY: Eduardo Chulli, Raúl Quinancela and Teresa Riascos INTERAGUA: Oscar García, Marcos Landivar, Pilar Murillo, María Antonieta Puyol and Sara Mazuera. Antonio Bernales was in charge of the facilitation on behalf of the CAO. At the beginning, the OBSERVATORIO presented the letter from Dr. Mark Carey from the History Department of Washington and Lee University, requesting that the Latin American student ...

    IFC Compliance Advisor/Ombudsman - Ecuador
  2. Complaint > VEIL II-01/ Ratanakiri Province

    Agreement: English

    ...requested confidentiality. In April 2014, representatives of the affected communities and HAGL chose to participate in a dispute resolution process facilitated by CAO. Since 2014, CAO has been coordinating meetings between community representatives, the civil society organizations supporting them, and company staff. In January 2015, the parties adopted a set of Ground Rules. Further agreements were reached in July and September 2015 between HAGL and the affected communities. To implement one of ...

    IFC Compliance Advisor/Ombudsman - Cambodia
  3. Complaint > South-West Corridor Road Project

    Timeline: Processing steps

    Updated: 5 December 2016 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2014/04 Project name: South-West Corridor Road Project Project number: 39258 Country: Kazakhstan Step Date Remarks 1. Signed Complaint received Complaint is received in by PCM Officer. 20 October 2014 Russian and sent for ...

    EBRD Project Complaint Mechanism - Kazakhstan
  4. Complaint > NTPC I Power Generation Project

    Eligibility: Management Report and Recommendation

    ...requestsfrom environmental/social specialists and the Legal Department. >’ (paragraph 16) The Agenda dated March 3 1,1993 for the Regional Loan Committee (RLC) Meeting of April 1. chaired by the Regional Vice President, specifically included the following: “On the social aspects, a question has been raised regarding the overall resettlement policy of NTPC. Does the R&R policy conform to O.D. 4.30? What assurances/actions should be obtained at appraisal?” These issues were di...

    WB Inspection Panel - India - 1997
  5. Complaint > Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit

    Eligibility: Inspection Panel Report and Recommendation

    ...Request “[Ilf the Request appears to contain sufficient required information...”. While recognizing that there were deficiencies in the formalities, in accordance with this para, the Chairman, on L November 3, 1994, registered the Request in the Panel Register; notified the Requester, the Executive Directors and the President of IDA of the registration; and transmitted to the President a copy of the original Request together with faxed copies of the attachments and evidence of re...

    WB Inspection Panel - Nepal - 1994
  6. Complaint > Transport Sector Development Project - Additional Financing

    Management Action Plan: Third Management Progress Report

    ...Request for Inspection of the TSDP. As some of the issues raised in the Request had not previously been communicated to Management, the Panel did not register the Request, to provide Management with an opportunity to address the concerns. On September 11, 2015, the Panel received another Request for Inspection (the Request), raising similar concerns. The Request was registered on September 28, 2015. The Request raised serious allegations, including road workers’ sexual relations with minor ...

    WB Inspection Panel - Uganda - 2015
  7. Complaint > Boosting Human Capital and Productivity Development Policy Financing with a Deferred Drawdown Option

    Filing: Request for Inspection

    ...Request for inspection Executive Secretary of the Inspection Panel \£40~~ To: Executive Secretary,- the Inspection Panel 1818 H Street NW, MSN 10-1007, Washington, DC 20433, USA Email: ipanel@worldbank.org 1. We Edwin Montenegro/ President of the Organizaci6n Regional de los Pueblos lndfgenas de la Amazonia Peruana (ORPIAN -P: Sa...

    WB Inspection Panel - Peru - 2017
  8. Complaint > Anvil Mining Congo, SARL-01/World Bank President Request

    Compliance Review: English

    ...President of the World Bank Group. In accordance with its Operational Guidelines 2 , CAO screened the audit request against its appraisal criteria and accepted the audit request in early August 2005. The Dikulushi Project involves developing and mining a copper-silver deposit located in the Haut- Katanga district of Katanga province in the DRC. The project is located about 400 kilometers by road north of the city of Lubumbashi, the provincial capital of Katanga (see Figure 1.1). The deposit...

    IFC Compliance Advisor/Ombudsman - Democratic Republic of Congo
  9. Complaint > Nenskra HPP

    Timeline: Processing steps

    ...President and the Board of Directors pursuant to PCM RP 33. 5. Eligibility Assessment 1 October 2018 Report is publicly released and posted on the PCM website pursuant to PCM RP 33 (a). 6. Ad hoc PCM Expert is 3 October 2018 Pursuant to the request of the appointed as the Compliance PCM Expert, the PCM Expert’s Review Expert for the contract for the completion of Complaint and the assignment ...

    EBRD Independent Project Accountability Mechanism - Georgia
  10. Complaint > Sustainable Development of Natural Resources - Additional Financing, and Sustainable Development of Natural Resources II

    Filing: 83-Second Request for Inspection (English)

    ...Request for Inspection Several representatives of local community groups, as well as individual affected residents, are signatories to this request (see Appendix a). Additionally, Afghan citizens and individuals of Afghan descent living in the Diaspora are also signatories to this request because they believe that their cultural heritage is in imminent danger of being destroyed. In regard to livelihoods and public health, too, they ~: Cheryl Benard, Yama Jewayni, Karlyn Stanley, Elvira Lo ...

    WB Inspection Panel - Afghanistan - 2012
  11. Complaint > Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed

    Closing Report: English

    ...request of the Organization, represented by its Board, or by the President, he must directly design and prepare future projects to raise the necessary resources for the Organization’s continuation. He is responsible for coordinating the Websites, updating their contents. The first task is to effectively implement the project called strengthening participation and development in our communities, and jointly establish the type of organizational modality that we need with roles and ...

    IFC Compliance Advisor/Ombudsman - Chile
  12. Complaint > Yanacocha-09/Cajamarca

    Eligibility: CAO Assessment Report - Yanacocha 09 - July 2017 - English

    ...request and receive medical records from the Company about procedures or treatments that were provided to them by the Company’s medical staff. When it comes to information held by third parties, such as clinics or hospitals, the Company indicated it does not have access to that information due to the confidential nature of those records as established by Peruvian law, and that workers should request those materials directly from the third party. The Company expressed concern over the compl...

    IFC Compliance Advisor/Ombudsman - Peru - 2017
  13. Complaint > Marena Renovables Wind Project 2

    Eligibility: Issuance of Eligibility Memorandum

    ...Requesters expressly requested that the Request be declared eligible for the Consultation Phase. 10. A prima facie review of the Request indicates that the concerns alleged by the Requesters could relate to the IDB’s Environment and Safeguards Compliance Policy (Operational Policy OP-703), the Operational Policy on Involuntary Resettlement (OP-710), and the Operational Policy on Indigenous Peoples 9 Request submitted to the ICIM on 26 December 2012, paragraph 15...

    IDB Independent Consultation and Investigation Mechanism - Mexico - 2013
  14. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Eligibility: 37- Management Report and Recommendations (English)

    ...Request was submitted by the Organisations Autochtones Pygmées et Accompagnant les Autochtones Pygmées en République Démocratique du Congo on their own behalf and on behalf of local communities living in the DRC (hereafter referred to as the “Requesters”). The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. The Management responded to the claims in the Request on January 13, 2006. In its Report to the Board, the Panel found the Request eligible ...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  15. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Filing: 26-Request for Inspection (English)

    ...requesting the support of this Council in its request for a visit by representatives from the Independent Inspection Panel of the World Bank and IDB. In this regard, the City Council, guided by the Opinion of the Special Task Force on Parties Affected by EBY, has decided to SUPPORT the request of the Federation of Persons Affected by the Yacyreta Dam in Itapúa and Misiones (FEDAYIM), in its request for a visit by representatives from the Independent Inspection Panel, for purposes of inspecting t...

    WB Inspection Panel - Argentina, Paraguay - 2002
  16. Complaint > Yanacocha-07/Cajamarca

    Eligibility: CAO ASSESSMENT REPORT Regarding local community concerns in relation to IFC’s Yanacocha project (#2983) in Cajamarca, Peru July 2014

    ...requested that Yanacocha uphold the commitments made at the time of the land acquisition. The complainants claim that Yanacocha never acknowledged the commitments that had been made, and never engaged with the former landowners on this issue, turning down requests for meetings. The complainants raise concerns about the process undertaken by Minas Conga at the time, reporting that the representatives took advantage of the illiteracy or lack of education of the campesinos, offering very low ...

    IFC Compliance Advisor/Ombudsman - Peru - 2014
  17. Complaint > Agrokasa-01/Ica

    Filing: Complaint from Junta de Usuarios de Aguas Subterraneas del Valle de Ica regarding

    ...President of the Ica Region, is lying in the Huancavelica President’s office, awaiting his signature. Huancavelica and Ica constitute an “Inter Region Basin” under the new Hidric Resources law, passed last March. For Water management strategic decisions to be made, the only serious Hidro-Geological study of Ica, was made 39 years ago by the Israeli form “Tajal.” A subsequent Comprehensive strategic plan was done by a Spanish firm in the eighties. T...

    IFC Compliance Advisor/Ombudsman - Peru - 2009
  18. Complaint > Blaise Diagne International Airport

    Registration: Notice of Registration

    ...Requests. This Notice of Registration is accessible on: www.afdb.org/irm. 12. For any further correspondences relating to this complaint, the Requestors, the Bank Management and any other interested parties shall refer to the Request number RQ2017/1 as posted on the IRM Register. 13. The BCRM will communicate with the Requestors through their mailing address provided in the Request Letter, unless they give a different contact information. 14. In accordance with Paragraph 36 of the IRM Ope...

    AfDB Independent Recourse Mechanism - Senegal - 2017
  19. Complaint > Marena Renovables Wind Project 2

    Eligibility: Issuance of Eligibility Memorandum

    ...Requesters filed additional information with the ICIM, indicating that as of that date, approximately 1,100 people supported the Request for a Compliance Review. The Requesters also indicated that 23 of the original Requesters decided not to be included in the Request for a Compliance Review. 1.5 The Executive Secretary forwarded the Request to the Chairperson on March 8, 2013. 4 During March 2013, Mr. Crippa and the Panel discussed the Request and gathered further information necessary fo...

    IDB Independent Consultation and Investigation Mechanism - Mexico - 2013
  20. Complaint > EPS Kolubara Environmental Improvement

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...requested that a Problem-solving Initiative (PSI) be undertaken by the PCM. The Eligibility Assessors have determined that both Complaints are eligible for a PSI in accordance with the PCM Rules of Procedure (PCM RP), specifically paragraphs 24-26 and 28- 29. The Complaint: • has been filed within prescribed timeframes; • describes the PCM functions requested; • describes the outcomes sought; • provides adequate information relating to communications with the Bank and...

    EBRD Project Complaint Mechanism - Serbia