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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Land Administration Project

    Registration: 38-Notice of Registration (English)

    ...REQUEST RQ06/1 January 10, 2006 NOTICE OF REGISTRATION Re: Request for Inspection HONDURAS: Land Administration Project (IDA Credit No. 3858-HO) On January 3, 2006, the Inspection Panel (the “Panel”) received a Request for Inspection (the “Request”) related to the Honduras:Land Administration Project (the “Project” – in Sp...

    WB Inspection Panel - Honduras - 2006
  2. Complaint > Alto Maipo-01/Cajon del Maipo

    Eligibility: English

    ...president of the Community Union of Neighborhood Boards, the president of the soccer league of the Municipality, the president of the Citizen’s Defense Committee of Cajón del Maipo, the president of the Communal Association of Huasos9 of San José de Maipo, the manager of AES Gener Cordillera Complex, and an executive of AES Gener appointed by the Company. The Company contends that it has a mechanism for receiving complaints that has been working ...

    IFC Compliance Advisor/Ombudsman - Chile
  3. Complaint > Hidromaule-01/San Clemente

    Appraisal: CAO Compliance Appraisal Report Hidromaule - June 25, 2015 - English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Chile - 2015
  4. Complaint > Lydian Intl3-02/Gndevaz

    Appraisal: English

    ...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

    IFC Compliance Advisor/Ombudsman - Armenia - 2015
  5. Complaint > Cartagena Water Supply, Sewerage and Environmental Management Project

    Registration: 31-Notice of Registration (English)

    ...Request states that the Requesters have previously complained on numerous occasions to Bank regional and senior management, ethics officers, and others, and have received no satisfactory response. Finally, the Requesters ask the Inspection Panel to recommend to the Executive Directors a full investigation of the matters alleged in the Request. They also request “that the Bank stop disbursing funds to this project until an investigation has been completed and an appropriate remedy adopted.” ...

    WB Inspection Panel - Colombia - 2004
  6. Complaint > Second Urban Environment Sanitation Project

    Registration: 49-Notice of Registration (English)

    ...Requesters in connection with the Request will be sent to Sylvia Noagbesenu and Bret Thiele, as the representatives of the Requesters. Pursuant to paragraph 17 of the Panel’s Operating Procedures (the ‘Operating Procedures’), I am notifying you that I have, on August 22, 2007 registered this Request in the Inspection Panel Register. In accordance with paragraph 18 of the IDA Resolution that established the Panel (‘Resolution’), paragraphs 2 and 8 of the “Conclusions of the Board’...

    WB Inspection Panel - Ghana - 2007
  7. Complaint > Melamchi Water Supply Project (MWSP)

    Eligibility: Report on Eligibility

    ...Request contains the requisit~ basic information. In accordance with paragraph 30 of the CRP Operating Procedures, the CRP on this date has re~listered this Request as Request No. 2004/2 in the CRP Registry at www.comDliance.adb.o~ and has issued a press advisory on the registration of the Request. All communications with the Requesters in connection with the Request will be made until further notice with the following persons at the following address: Mr. Gopal Siwakoti, Coordinator, WAFE...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  8. Complaint > Melamchi Water Supply Project (MWSP)

    Registration: Notice of Registration

    ...Request contains the requisit~ basic information. In accordance with paragraph 30 of the CRP Operating Procedures, the CRP on this date has re~listered this Request as Request No. 2004/2 in the CRP Registry at www.comDliance.adb.o~ and has issued a press advisory on the registration of the Request. All communications with the Requesters in connection with the Request will be made until further notice with the following persons at the following address: Mr. Gopal Siwakoti, Coordinator, WAFE...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  9. Complaint > Floods Emergency Recovery Project

    Registration: Notice of Non-Registration

    ...Request for Inspection to the Panel. The Panel referred the complainant to the Grievance Redress Service (GRS), which took on the case and issued its assessment in early December 2016. The complainant found the assessment from GRS unsatisfactory, and on January 6,2017, the Panel received a Request for Inspection with two signatures. 7. The Request raises concerns regarding the "illegal action of taking over our private properties" in the city of Novi Pazar. The Requesters claim that their...

    WB Inspection Panel - Serbia - 2017
  10. Complaint > Kenya Energy Sector Recovery Project

    Registration: 79-Notice of Registration (English)

    ...Request for Inspection Kenya: Energy Sector Recovery Project On May 10, 2012, the Inspection Panel (the "Panel") received a Request for Inspection (the "Request") relating to the Kenya - Energy Sector Recovery Project and the Kenya Energy Sector Recovery Project Additional Financing. The Request was sent by Mr. Peter Usher, on behalf of the Njumbi Road Residents' Association (NRRA) (the "Requesters"). In addition to the R...

    WB Inspection Panel - Kenya - 2012
  11. Complaint > Mumbai Urban Transport Project

    Registration: 32-First Notice of Registration (English)

    ...Request. The Request alleging violations of Bank Operational Policies and Procedures and requesting that an investigation be recommended to the Board of Executive Directors of the Bank was addressed and sent to the Bank's Department of Institutional Integrity which delivered it to the Inspection Panel on April 28, 2004. In view of the nature of the complaint and the alleged violations of Bank Operational Policies and Procedures as described hereunder, the Panel is satisfied that the Request is u...

    WB Inspection Panel - India - 2004
  12. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Eligibility: Lydian-01 Assessment Report - English - December 2014

    ...President, EcoLur • Anna Shahnazaryan, Representative, Save Teghut civic initiative • Levon Galstyan, Representative, Pan-Armenian Environmental Front • Silva Adamyan, Chairman, Center for Bird Lovers • Arthur Grigoryan, Lawyer, EcoRight • Eleonora Gabrielyan, President, Armenian Botanical Society • Artur Ashughyan, Advisor to the Minister, Armenian Ministry of Economy In meetings with local residents, CAO met with people opposing the mine project...

    IFC Compliance Advisor/Ombudsman - Armenia - 2014
  13. Complaint > Urban Development Project and Douala Infrastructure Development Project (not registered)

    Timeline: 50-Summary of Decision Not To Register (English)

    ...Requests if he or she finds that the Request is without doubt manifestly outside the Panel’s mandate. Because the Projects closed, respectively, on June 30, 1988, and June 30, 1994, on October 17, 2007 the Panel informed the Board of Executive Directors that it did not register the Request in the Panel’s Register and will not process it further, and advised the Requesters of this decision. The Panel notes, however, the many significant concerns stated by the Requesters, described above, as well ...

    WB Inspection Panel - Cameroon - 2007
  14. Complaint > Gibe III Hydroelectric Power Project

    Registration: Notice of Registration

    ...Request has been assigned the following Request number: RQ2009/01. The Requesters, the Bank’s Management and other interested parties shall refer to this Request number in their future correspondence with CRMU. All decisions and correspondences with the Requesters relating to the Request will, until further notice, be communicated through the following contact person: Ms. Ikal Angelai Chairperson of Friends of Lake Turkana P.O. Box 128 Lodwar, Kenya Upon receipt of the Management’s resp...

    AfDB Independent Recourse Mechanism - Ethiopia - 2009
  15. Complaint > Land Administration Project

    Compliance Report: 38-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requesters ...

    WB Inspection Panel - Honduras - 2006
  16. Complaint > Energy Loss Reduction Project (Rogun HPP, Tajikistan)

    Registration: 70-Notice of Registration (English)

    ...Request is set out in paragraphs 3 and 4 of the 1999 Clarifications. After receiving the Management response, the Panel will, as outlined in the 1999 Clarifications and as provided by paragraph 19 of the Resolution, “determine whether the Request meets the eligibility criteria set out in paragraphs 12 to 14 [of the Resolution] and shall make a recommendation to the Executive Directors as to whether the matter should be investigated.” The Request has been assigned IPN Reque...

    WB Inspection Panel - Tajikistan, Uzbekistan - 2010
  17. Complaint > Integrated Citarum Water Resources Management Investment Program 2

    Compliance Report: CRP Final Report (English)

    ...request for compliance review related to these evictions. III. REQUEST FOR COMPLIANCE REVIEW 9. The OCRP received the request for compliance review of the ICRWMIP project on 30 January 2012 (Appendix 1). Hamong Santono of the nongovernment organization (NGO) People’s Alliance for Citarum (ARUM) signed the request letter under the letterhead of the People’s Coalition for the Right to Water (KRUHA), a member of ARUM.7 The three requesters explicitly sought to keep their identities confiden...

    ADB Special Project Facilitator and Compliance Review Panel - Indonesia - 2013
  18. Complaint > Mumbai Urban Transport Project, 3rd Request

    Registration: 58-Notice of Registration (English)

    ...Request. The Requesters are residents who live in an area known as Powai which the JVLR Phase II runs through. They state that in 2006, the Mumbai Metropolitan Region Development Authority (MMRDA), the Implementing Agency, “came to demolish [their] structure” as a result of which the Requesters obtained a High Court Stay Order against any future demolition of the Property. The Requesters claim that they have “suffered in the MUTP JVLR Phase II” and “have done lots of...

    WB Inspection Panel - India - 2009
  19. Complaint > Jalalpur Irrigation Project & Greater Thal Canal Irrigation Project

    Closing Report: Complaint Closing Report

    ...President: Sindh Abadkar Board) COMPLAINT CLOSING REPORT OF CONCERNED ADB PROJECT TEAM 5 February 2025 COMPLAINT CLOSING REPORT OF CONCERNED ADB PROJECT TEAM 5 February 2025 Annex 2: Response Matrix on Complaint dated 26 December 2021 (Senior Vice President) Sindh Abadgar Board Subject: Concerns of lower riparians on enhancing capacity of water utilization by developing canal system of Chaubara Branch and Jalalpur Irrigation System ADB Project No. 46528- 002 S Comment Commentary 1 Ex...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2025
  20. Complaint > Lima Urban Transport Project

    Registration: 61-Notice of Registration (English)

    ...Request for Inspection Peru: Lima Transport Project (North-South Subsystem) (Loan No. 7209-PE and GEF TF No. 052856) On October 1, 2009, the Inspection Panel (the “Panel”) received a Request for Inspection (the “Request”) dated September 9, 2009, concerning the Peru: Lima Urban Transport Project (the “Project”). The Request was submitted by residents of the district of Barranco in the city of Lim...

    WB Inspection Panel - Peru - 2009