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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Visayas Base-Load Power Project

    Monitoring: 4th Annual Monitoring Report

    ...requesters, submitted a request for compliance review to the CRP. According to the request, the KSPC power plant project had or was likely to have adverse effects on the health of the people living near it because of (i) its emission of carbon dioxide (CO2), sulfur dioxide, and nitrogen dioxide which could cause respiratory illnesses; (ii) the spillage of coal during transport exposing the community to hazardous, toxic metallic elements; and (iii) the seepage of harmful elements from the B...

    ADB Special Project Facilitator and Compliance Review Panel - Philippines - 2016
  2. Complaint > Visayas Base-Load Power Project

    Monitoring: 2nd Annual Monitoring Report

    ...requesters, submitted a request for compliance review to the CRP. According to the request, the KSPC power plant project had or was likely to have adverse effects on the health of the people living near it because of (i) its emission of carbon dioxide (CO2), sulfur dioxide, and nitrogen dioxide which could cause respiratory illnesses; (ii) the spillage of coal during transport exposing the community to hazardous, toxic metallic elements; and (iii) the seepage of harmful elements from the B...

    ADB Special Project Facilitator and Compliance Review Panel - Philippines - 2014
  3. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Appraisal: CAO Appraisal for Audit of IFC: Maple Energy Plc, Canaán and Nuevo Sucre, Peru, May 10, 2012

    ...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor sh should ould consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments and other appraisal criteria. The CAO has no authority...

    IFC Compliance Advisor/Ombudsman - Peru - 2012
  4. Complaint > Northern Corridor Highway Improvement Program - Santa Barbara - Rurrenabaque and San Buenaventura

    Dispute Resolution: Issuance of Consultation Phase Report

    ...Requesters considered the requested documentation essential as input for the discussion of alternatives for the bridge location, which should be selected not just from a technical and economic perspective but from an environmental and social one as well. 21. In response to the Requesters, the ABC agreed to: (i) deliver the requested documents no later than 6 February 2012; and (ii) prepare a consolidated text of the studies of alternative bridge locations already done, including a comparati...

    IDB Independent Consultation and Investigation Mechanism - Bolivia - 2013
  5. Complaint > Land Administration Project

    Filing: 38-Request for Inspection (English)

    ...Request. The current and potential damages ment ioned above stand out as a result of the lack of compliance on the part of the Bank of the operating procedures and policies related to the project’s design, assessment and implementation. 6) Requesters claims prior to submitting the Request Before reaching the decision of presenting this Request, Ofraneh and the affected communities took a series of steps designed towards a constructive dialogue with the institutions involved in the project. After...

    WB Inspection Panel - Honduras - 2006
  6. Complaint > South-West Corridor Road Project

    Monitoring: Compliance Review Monitoring Report I

    SOUTH-WEST CORRIDOR ROAD PROJECT REQUEST NUMBER: 2014/04 Compliance Review Monitoring Report I – May 2017 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address complaints through two functions: Compliance Review, which seeks to determine w...

    EBRD Project Complaint Mechanism - Kazakhstan
  7. Complaint > Bidco-04/Thika

    Eligibility: CAO Assessment Report - Kenya Bidco-04 - February 2018- English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org – ii – TABLE OF CONTENTS LIST OF ACRONYMS ..................................................................................................

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
  8. Complaint > Bujagali Energy-04/Bujagali

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  9. Complaint > National Highway Development Sector Investment Program

    Eligibility: Pre-Eligibility Screening Report

    ...Request for Change of Alignment: A request for changing the alignment of the Bypass from the designed alignment to that suggested by the complainants has been repeatedly made by the complainants to the Chairman, NHA. They have not been informed in writing about the fate of their request. However, the project-affected people feel that fixing of boundary marking pillars or burjis4 for the alignment of the Muzaffargarh Bypass and publication of notice for acquisition of land in the Punjab Gaze...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2006
  10. Complaint > Rondonia Natural Resources Management Project

    Registration: Notice of Registration

    ...REQUEST RQ95/3 June 19, 1995 NOTICE OF REGISTRATION Dear Sirs/Madams: Re: Request for Inspection - Rondonia Natural Resources Management Project (Loan 3444 BR) The Inspection Panel (the “Panel”) received a Request for Inspection (the “Request”) on June 16, 1995 from Coordenação da União das Nações e Povos Indígenas ...

    WB Inspection Panel - Brazil - 1995
  11. Complaint > Phnom Penh to Ho Chi Minh City Highway Project

    Dispute Resolution: Final Report

    ...request for comments, and the complainants' request to postpone the consultation process, were dispatched on the same day and crossed enroute to their destinations. 9 ADB. 2009. Kingdom of Cambodia: Capacity Development for Income Restoration Programs. Manila (TA 7366- CAM). http://www.adb.org/Projects/project.asp?id=43174

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2010
  12. Complaint > Galnaftogaz-01/Kiev

    Eligibility: CAO Assessment Report - GNG Ukraine - March 2019 - English

    ...request in May 2017. According to the Complainants, Guel Park’s judicial request was not well-founded and should not have been granted. The Complainants request that GNG stop all retaliation measures and intimidation of residents and remove the lien they obtained on the three apartments belonging to the Complainants. The Complainants indicated they are not interested in a dialogue with GNG and would like CAO to initiate a Compliance process, particularly to address the issue of ...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2019
  13. Complaint > Melamchi Water Supply Project (MWSP)

    Dispute Resolution: Final Report, 22 Dec 2004

    ...President, Vice-President (Operations 1), SARD and the complainants on 28 June 2004. The complainants were very critical of the RAR, alleging that it was biased in favor of the Government and ADB. They also strongly disagreed with SPF’s position that reopening a debate on the original MWSP design was outside SPF’s mandate. Notwithstanding their disagreement with SPF’s review and assessment, the complainants decided to carry on with the consultation process. 23. At step 6 of the consul...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  14. Complaint > Integrated Citarum Water Resources Management Investment Program 2

    Dispute Resolution: Review and Assessment Report (English)

    ...President, the resettlement framework and plan, back-to-office reports, memoranda of understanding, the periodic financing request for project 1, and terms of reference ; (ii) interviews and meetings with ADB staff and consultants previously and currently involved in the project; (iii) interviews with BAPPENAS, DGWR, BBWSC, and the local government of the District of Bekasi; (iv) a meeting with Perum Jasa Tirta II (PJT II, the state-owned company managing the WTC); (v) interviews and meetin...

    ADB Special Project Facilitator and Compliance Review Panel - Indonesia - 2011
  15. Complaint > Wilmar Group-01/West Kalimantan

    Compliance Review: Letter to President Zoellick from Forest Peoples Programme, August 14, 2009

    ...President and Board request from Management a credible and comprehensive action plan that sets out what IFC will do to: • Discipline staff for non-compliance, • Create a clear incentive structure that will discourage further poor staff performance and due diligence violations, • Openly assess through a participatory review the fundamental problems in the sector which are beyond the control of any single company, • Based on this review, develop an ef...

    IFC Compliance Advisor/Ombudsman - Indonesia
  16. Complaint > Rajamandala Hydropower Project-01/Bantarcaringin Kampong

    Eligibility: CAO Assessment Report - Rajamandala Project Indonesia- September_27_2016 - Eng

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org TABLE OF CONTENTS TABLE OF CONTENTS ......................................................................................................... 3 LIST OF ACRONYMS ..........................

    IFC Compliance Advisor/Ombudsman - Indonesia - 2016
  17. Complaint > Bilt Paper B.V-01/Sipitang

    Eligibility: CAO Bilt Paper Assessment Report March_16_2015

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ...............................................................................................

    IFC Compliance Advisor/Ombudsman - Malaysia - 2015
  18. Complaint > Vizhinjam-02/Kerala

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents.......................................................................................................

    IFC Compliance Advisor/Ombudsman - India - 2013
  19. Complaint > Vizhinjam-03/Kerala

    Eligibility: Assessment report - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS .....................................................................................................

    IFC Compliance Advisor/Ombudsman - India - 2013
  20. Complaint > AES Sonel-02/Doula

    Eligibility: English July_3_2013

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents List of Acronyms ..............................................................................................

    IFC Compliance Advisor/Ombudsman - Cameroon - 2013