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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Uttarakhand State-Road Investment Program - Tranche 3

    Closing Report: Closure Report

    ...vices. The IMCs under projects 1 and 2 and the PMC under project 3 provided useful inputs for institutional strengthening of PWD and development of the road sector. However, the period of services for the IMC during project 1 was short and resulted in inadequate interaction between the consultants and PWD’s senior management. A longer period for the consultant’s services during project 1 may have yielded earlier and better results. 79. Enhancing existing mechanisms to address transport issu...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2020
  2. Complaint > El Dorado International Airport

    Compliance Report: Publication of Panel Report

    ...vices required for airside operations and providing all services needed for the safe and efficient movement of aircraft and vehicles; (ii) cooperating with Air Traffic Control to ensure safe and efficient performance of airside services, such as communicating the assignment of remote gate parking positions; (iii) assignment of aircraft gates and positions; (iv) airside signaling; (v) creating and maintaining a website with relevant Airport i...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2017
  3. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Compliance Report: English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA and how IFC/MIGA assured itself/themselves of a project’s E&S performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s environmental and social (E&S) performance. In the context of a CAO compliance investigation, at issue ...

    IFC Compliance Advisor/Ombudsman - Armenia - 2017
  4. Complaint > National Drainage Program Project

    Compliance Report: 34-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Pakistan - 2004
  5. Complaint > Private Power Generation Project

    Compliance Report: 44-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Uganda - 2007
  6. Complaint > Eskom Investment Support Project

    Compliance Report: 65-Investigation Report (English)

    ...Vice President for Environmental Technologies and Services at Horne Engineering Services, LLC, Fairfax, Virginia, USA, and also engages in independent 145 consultancies in environmental engineering in the international market. His work is primarily in the area of environmental and social impact assessments (ESIA) for the energy and fossil fuel sectors, with emphasis on air pollution and meteorological monitoring, emissions inventories, dispersion...

    WB Inspection Panel - South Africa - 2010
  7. Complaint > Land Administration Project (First Request)

    Compliance Report: 53-Investigation Report (English)

    ...President, Vice President, and so on. The Directiva has the ability to call a meeting of leaders (Dirigentes) who must be accredited by the Directiva. How one qualifies as a Dirigente is left somewhat opaque to outsiders, but the group is larger than might be expected given the number of corregimientos. The organization seems to invite some confusion, although 220 . Peter Herlihy, “Panama's Quiet Revolution: Comarca Homelands and Indian Rights,” Cultural Survival Quarterly 1989, 13 (3)...

    WB Inspection Panel - Panama - 2009
  8. Complaint > Rural Water Supply and Sanitation Project for Low Income States - First Request

    Eligibility: Inspection Panel Report and Recommendation

    ...vices for the rural poor, using a decentralized approach to ensure inclusion and equity, promoting a high level of service through house connections and introducing new management models for service delivery. This Project has targeted the most underdeveloped and low-income states with a very low level of access to tap- supplied drinking water. As per the 2011 census, tap water coverage was only 2.6 percent in Bihar, 3.7 percent Jharkhand, 6.8 percent in Assam and 20.2 percent UP, whereas co...

    WB Inspection Panel - India - 2018
  9. Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

    Eligibility: Inspection Panel Report and Recommendation

    ...vices for the rural poor, using a decentralized approach to ensure inclusion and equity, promoting a high level of service through house connections and introducing new management models for service delivery. This Project has targeted the most underdeveloped and low-income states with a very low level of access to tap- supplied drinking water. As per the 2011 census, tap water coverage was only 2.6 percent in Bihar, 3.7 percent Jharkhand, 6.8 percent in Assam and 20.2 percent UP, whereas co...

    WB Inspection Panel - India - 2018
  10. Complaint > Forest Concession Management and Control Pilot Project

    Management Response: 36-Management Response (English)

    ...vice salaries, widespread corruption, and other problems; it set out building “the foundations for sustainable development and poverty reduction” as the Bank’s main objective in Cambodia (CAS, p. v). The CAS acknowl- edged the risks to Cambodia of faltering political commitment to reforms in the face of powerful special interests or a return to social unrest and political instability. During his February 2005 visit to Cambodia, World Bank President Wolfensohn told Government ministers, diplomats...

    WB Inspection Panel - Cambodia - 2005
  11. Complaint > Daehan Wind Power Company 01/Tafila

    Management Response: Compliance Appraisal Report

    ...Vice President and Governor of Tafila Governorate, Council of the Local Committee, Managers of both Tafila and Bseira Land Survey Department, Executive Managers of the Municipalities of Tafila, Bseira, and Gharandal, and Managers of Tafila and Bseira Sports Clubs. 23 ESIA for KOSPO 51.75MW Wind Power Project in Tafileh, March 2018 – Annex I (List of Attendees, Agenda and Detailed Minutes of Meeting for the Scoping Session). 14 of representatives of the closest communities, local communit...

    IFC Compliance Advisor/Ombudsman - Jordan - 2022
  12. Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

    Management Response: 23-Management Response (English)

    ...vices in resettlement sites – education and health: “lack of capability of securing other services (e.g. education)” (p. 3 of Request). 59. At Pindra, a school building with five class rooms has been constructed, but there has been considerable delay in getting the Bihar (now Jharkand) state government to allocate teachers. CIL has the position that while they should furnish the buildings for services such 24 as schools and c...

    WB Inspection Panel - India - 2001
  13. Complaint > Mumbai Urban Transport Project

    Management Action Plan: 32-First Management Progress Report

    ...vices for project- affected children and the resettlement of street sellers (“hawkers”) and residents of the Lake Powai area due to construction activities. 59. Temporary School Services. The need for temporary school services has emerged recently as it appeared that children were dropping out of school for reasons unrelated to access to public or private transport services for commuting to schools. At the suggestion of the Bank and the IMP, MMRDA, with the help of a local NGO, has prepared...

    WB Inspection Panel - India - 2004
  14. Complaint > Mumbai Urban Transport Project

    Management Action Plan: 32-Fourth Management Progress Report

    ...vice facilities have been set up in major resettlement sites including schools at Mankhurd and Anik; a community hall/health center at Majaj and flour mills in others. MMRDA has started an assessment of demand and land availability for setting up service facilities including health centers, community halls, schools, etc. at different resettlement sites. The water supply and transport situations have considerably improved compared to March 2006. (iv) Th...

    WB Inspection Panel - India - 2004
  15. Complaint > Sustainable Urban Transport Investment Program - Tranche 3

    Eligibility: Eligibility Report (Georgian)

    ...VICE-PRESIDENT (OPERATIONS 1) 26 დანართი 2 მინიმალურ სოციალურ და გარემოსდაცვით ზემოქმედებას გამოიწვევს. 4 ეს საჩივარი არის 28 ა კორპუსიდან, რომელიც იმავე სამეზობლოს ეკუთვნის და ისეთივე ხასიათისაა, როგორიც ჰქონდა CRP-ში 2016 წლის 14 მარტითა და 2016 წლის 10 ნოემბრით დათარიღებულ ორ წინა საჩივარს და კიდევ ერთ წინა საჩივარს, რომელიც 2017 წლის 10 ივლისს იქნა შეტანილი პროექტის სპეციალური კოორდინატორის ოფისში (OSPF). ქვემოთ მოცემულია წინა საჩივრების შესახებ დამატებითი ფონური ინფორმაცია. ეს 28ა კ...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2018
  16. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Management Report and Recommendation(English)

    ...vice providers (for medical, psycho-social, legal/security, livelihood, and other forms of support) in the project area, and contract at least one of them to provide support and referrals. Service providers and/or reporting mechanisms should be identified/established as early as possible in project implementation so that survivors have a resource available if needed. The goal of service providers—other than law enforcement or other legal services—is to provide services, not to substant...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  17. Complaint > MHP-01/Vinnytsia

    Filing: Letter of complaint - June 5, 2018 EN

    ...Vice President Compliance Advisor/Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Fax: (+1) (202) 522-7400 Email: cao-compliance@ifc.org Dear Mr. Gratacos, We are community members1 from the villages of Olyanytsya, Zaozerne and Kleban in Vinnytsia Oblast, Ukraine, who have been impacted in various ways by the operations of PJSC Myronivsky Hliboproduct (“MHP” or the “Company”) and its subsidiaries, Vinnytska Ptahofabryka LLC, Vinnytsia P...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2018
  18. Complaint > Power Development Project

    Management Response: 87-Management Response (English)

    ...Vice-Presidency IPN Inspection Panel ISDS Integrated Safeguards Data Sheet KD Transmission Line Khimti-Dhalkebar Transmission Line KDTL-EMU Khimti-Dhalkebar Environment Management Unit LAHURNIP Lawyers’ Association for the Human Rights of Nepalese Indigenous Peoples MOE Ministry of Energy NEA Nepal Electricity Authority NEFIN Nepal Federation of Indigen...

    WB Inspection Panel - Nepal - 2013
  19. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Compliance Report: 82- Inspection Panel Investigation Report Ethiopia PBS Phase III Project

    ...vice delivered in the agriculture sector, let alone the higher level objective of increased agricultural productivity in Gambella. As noted by the villagers the Panel met, access to the services provided by DAs had minimal effect when beneficiaries could not make efficient use of such services for lack of workable land nearby. The Panel’s position is that the above is also the result of a “thin” results framework for PBS, which “put little emphasis on the quality of or impact of basic service de...

    WB Inspection Panel - Ethiopia - 2012
  20. Complaint > Transport Sector Development Project - Additional Financing

    Compliance Report: Inspection Panel Investigation Report

    ...vices), psychosocial support, legal justice services Community development Office, Police, Health for survivors of GBV and VAC, including estimated impact of in-migration in the services, HIV/AIDS service providers, NGOs. service delivery capacity. - Youth-friendly sexual and reproductive health services including HIV/AIDS services. - Capacity of responsible institutions (infrastructure, logistics, number of male and female sta...

    WB Inspection Panel - Uganda - 2015