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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

    Compliance Report: CAO Audit of IFC's and MIGA's Due Diligence of Celulosas de M'Bopicua and Orion Paper Mills, Februrary 22, 2006

    ...request from IFC (see Chapter 3.2.2). The Orion project In the case of the Orion project, the EA was submitted to DINAMA on March 31, 2004. DINAMA’s review up to December 2004, involved six requests for supplementary information and analysis covering a range of topics, including assessment of the cumulative impacts of the Botnia and CMB projects in relation to water, air, and odor. A seventh request was made on December 20, 2004, and the response to this was dated January 17, 2005. On December 6...

    IFC Compliance Advisor/Ombudsman - Argentina, Uruguay
  2. Complaint > Transport Sector Support Project and its Additional Financing

    Management Response: Management RAP Audit ToRs for Webuye

    ...President, GGIVP ~ EXTENSION: 30655 SUBJECT: Kenya: Transport Sector Support Project (P124109) and Additional Financing (Pl46630) As per your request, please find attached the terms ofreference (TO Rs) for the audit of the Resettlement Action Plan (RAP) that Bank Management will commission in response to complaints from affected people at. the Webuye Interchange, to ensure that all affected parties were appropriately identified in the RAP ...

    WB Inspection Panel - Kenya - 2018
  3. Complaint > Southern Transport Development Project (STDP)

    Monitoring: Annual Monitoring Report [PDF]Report sent to Requesters

    ...request for compliance review (Request) on the Southern Transport Development Project1 (STDP or Project) in Sri Lanka. The Request was submitted by the Joint Organization of the Affected Communities of the Colombo Matara Highway (Requesters). The CRP determined that the request was eligible, and the Board of Directors (Board) of the Asian Development Bank (ADB) authorized the CRP to conduct a compliance review. The Panel reviewed and investigated the request and submitted to the Board its ...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka - 2007
  4. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Management Response: Management Response Addendum(English)

    ...REQUEST FOR INSPECTION UPDATE November 27, 2017 1. Management is providing this update to its Response to the Request for Inspection to apprise the Board and Panel of the most recent developments regarding the issues raised in the Request, and to summarize the actions the Bank will take immediately and over the next few weeks. Management submitted its Response to the Panel on October 20, 2017. Subsequently,...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  5. Complaint > Shapoorji Affordable Housing Project

    Eligibility: Eligibility Report

    ...Request for Compliance Review 6 2. ADB Management’s Response 24 I. BACKGROUND 1. A request for compliance review (complaint) was forwarded by the Complaint Receiving Officer of the Asian Development Bank (ADB) Accountability Mechanism to the Compliance Review Panel (CRP) on 3 March 2022 in respect of private sector investment, ADB Equity No. 7452: Shapoorji Affordable Housing Project (Project) in India. 1 2. In accordance with para. 178 of the Accountability Mechanism Policy (AMP) read w...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2022
  6. Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) (Second Request)

    Registration: 74-Notice of Registration (English)

    ...Requesters made several efforts to raise the different concerns expressed in the Request for Inspection with Bank: Management directly in writing. In addition, on April 13,2011, the affected peoples' representative met with the Bank: team in Shymkent to discuss these concerns. The Requesters stated that Bank: Management's consideration of problems outlined in the Request is not satisfactory. in the current Request differ from those of the 2010 Request and relate to...

    WB Inspection Panel - Kazakhstan - 2011
  7. Complaint > Land Management and Administration Project

    Registration: 60-Notice of Registration (English)

    ...Requesters “requested the urgent intervention of the World Bank Management in their case.” With subsequent letters to the Bank, the Requesters asked about the applicability of Bank’s safeguards policies and requested again urgent actions due to further eviction notices received by community residents. Urgency of Request The Requesters state that they welcome the Bank’s efforts since February 2009 but note that “the harm caused by seven years of inadequate supervision of the project has i...

    WB Inspection Panel - Cambodia - 2009
  8. Complaint > Development Programme's Norte Grande Provinces

    Eligibility: Eligibility Memorandum Public Disclosure

    ...Request is filed by a representative, the identity of the Requesters on whose behalf the Request is filed will be indicated and written proof of representation will be attached. b. The Request clearly identifies a Bank-financed Operation that has been approved by the Board, the President, or the Donors Committee. c. The Request describes the Harm that could result from potential noncompliance with one or more Relevant Operational Policies. ...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2016
  9. Complaint > Programa de Mejoramiento de Barrios II (PROMEBA II)

    Eligibility: Issuance of Eligibility Memorandum

    ...request was received and processed in the ICIM, the Project Ombudsperson determined, on 5 January 2011 in the “Memorandum on the Decision to Extend the Period for Completion of the Request” (Section 41 ICIM3) that the Requester had not fulfilled all the eligibility requirements established in the ICIM policy, and decided to give the Requester the opportunity to complete the request, granting it a term of 45 days from the date of notification of t...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2011
  10. Complaint > Second Norte Grande Water Infrastructure Project

    Registration: 73-Notice of Registration (English)

    ...Request for Inspection from the Comunidad Los Flores. I The Request was submitted on behalf of residents of neighborhoods in the city of Santiago del Estero, Argentina. The Request sent to the Panel on May 4, 2011 was complemented by a clarifying note received on May 15, which the Requesters asked that the Panel consider as an integral part of the Request. The Requesters asked that the Panel keep their names as confidential. The Requesters raise conce...

    WB Inspection Panel - Argentina - 2011
  11. Complaint > Central Asia South Asia Electricity Transmission and Trade Project (CASA-1000)

    Registration: 93-Notice of Non-Registration (English)

    ...Request after determining that the Requesters do not meet all of the admissibility criteria for registration. The Requesters are not in the countries where the Project is located and the Panel could not determine the existence of a plausible link between the Project and the harms alleged by the Requesters. The Request The Request was submitted by Ms. Tursunbaeva of the NGO Shark Ayoli (Women of the East), Uzbekistan, on behalf of 29 civil society...

    WB Inspection Panel - Afghanistan, Kyrgyzstan, Pakistan, Tajikistan - 2014
  12. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Closing Report: English

    ...President end the members of the Executive Board. In May 2009, the CAO team prepared for convening a meeting between the company and the members of the communities of Goyena and Abangasca. This preparation required a lot of communication with both parties, and it finally was agreed that the meeting would take place on June 20 at the school in Nueva Vida. The CAO team also learned that the Company and the community members had started new meetings and a relationship with the new President of the ...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  13. Complaint > Lydian Intl3-02/Gndevaz

    Eligibility: Lydian-02 Assessment Report - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS 1. SUMMARY ..................................................................................................

    IFC Compliance Advisor/Ombudsman - Armenia - 2015
  14. Complaint > Education Sector Reform Project

    Dispute Resolution: Final Report (English)

    ...President to the Board of Directors: Proposed Loan to the Republic of Tajikistan for the Education Sector Reform Project. Manila. Loan 2053-TAJ. vi I. BACKGROUND A. The Project 1. The Education Sector Reform Project1 aimed to improve the quality, efficiency, and equity of primary and general secondary education. The Asian Development Bank (ADB) approved a loan of $7.5 million on 17 December 2003. The President’s Off...

    ADB Special Project Facilitator and Compliance Review Panel - Tajikistan - 2011
  15. Complaint > Red Sea - Dead Sea Water Conveyance Study Program

    Registration: 76- Notice of Registration (English)

    ...Requesters"). On July 15, 2011, the Panel asked the Requesters for clarifications on certain issues in the Request. On August 11, 2011, the Panel received a revised and more substantive Request for Inspection (hereinafter, the "Request"), which also details earlier contact between a representative of the Stop the Wall Campaign and Bank staff, during which the Requesters' concerns were raised. According to the Request, both Stop the Wall Campaign and the Palestinian Farmers Union represent ...

    WB Inspection Panel - Gaza, Israel, Jordan, West Bank - 2011
  16. Complaint > Floods Emergency Recovery Project (P152018)

    Registration: 104-Notice of Non-Registration

    ...Request and its supporting documents' are attached to this Notice. 2. The Panel conducted extensive due diligence in line with its updated Operating Procedures' to establish the admissibility of the Request. The Panel consequently decided not to register the Request as it confirmed that the alleged harms are not linked to a Bank- financed Project. The Request 3. The Request was submitted by the Center fo...

    WB Inspection Panel - Serbia - 2015
  17. Complaint > National Drainage Program Project

    Registration: 34-Notice of Registration (English)

    ...REQUEST RQ04/5 September 17, 2004 NOTICE OF REGISTRATION Re: Request for Inspection PAKISTAN: National Drainage Program Project (Credit No. 2999-PAK) On September 10, 2004, the Inspection Panel (the ‘Panel’) received a Request for Inspection, dated September 9, 2004 (the ‘Request’) related...

    WB Inspection Panel - Pakistan - 2004
  18. Complaint > Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request

    Eligibility: 42-Eligibility Report (English)

    ...Requesters indicate that they have received no answer to these communications. 5 First Request for Inspection, letter dated August 20, 2006, p.1. 6 First Request for Inspection, p.1. 7 First Request for Inspection, p.1. 8 During the Panel’s eligibility visit the Requesters stated that the actual date of the letter was August 7, 2006. 9 First Request for Inspection, p.1. 4 15. In their Request to the Inspection...

    WB Inspection Panel - Argentina - 2006
  19. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 25

    ...president and selected ministers. In 1985, a first set of presidential elections, the results of which op- ponents contested, confirmed Conte as president. President Conte’s stewardship of the national economy has left something to be desired. The military government complied during the post-1984 coup period with International Monetary Fund’s (IMF) demands that it privatize the many parastatal companies estab- lished during Sekou Toure’s socialist era. Anticipated increases in foreign investment...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  20. Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request

    Registration: 66-Notice of Registration (English)

    ...Request “taking back” their request. 2 On March 10, April 8, and April 24, 2010, the Panel received written communications from individuals who had separately joined the initial request. 3 These individuals are residing in the city of Turkestan. They referred to the same issues raised by the initial request for inspection, as well as some interconnected issues related to the city of Turkestan, and requested that the Panel conduct an ...

    WB Inspection Panel - Kazakhstan - 2010