Complaint > Real LRIF-01/Coban

Eligibility: CAO Assessment Report - Real LRIF - June_26_2015

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ........................................................................................................

Complaint > TCQ-01/Puerto Quetzal

Appraisal: CAO Compliance Appraisal Report Guatemala TCQ - English - March_20_2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets, and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provis...

Complaint > Bilt Paper-02/Sipitang

Appraisal: CAO Compliance Appraisal Report - Bilt-02 - January 08, 2016

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Kurum Hydro-01/Bradashesh

Appraisal: Compliance Appraisal - Kurum Hydro-01 - August 2019 - English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

Management Response: 26-Management Response (English)

...request for Inspection, IPN Request RQ02/1 (hereafter referred to as Request II) concerning the Yacyretá Hydroelectric Project. This is the second time the Yacyretá Project has been the subject of a Request for Inspection before the Inspection Panel. The first time was in September 1996 and the Request then (INSP/R96-2, hereafter referred to as Request I) raised issues similar, often even identical, to those raised now in Request II. YACYRETÁ PROJECT BACKGROUND 2. Yacyretá is a multi-billi...

Complaint > Land Management and Administration Project

Filing: 60-Request for Inspection (English)

...requested the urgent intervention of the World Bank management in their case. On 14 August, a letter was sent by the Cambodian Housing Rights Task Force to the World Bank Country Director and LMAP Task Team Leader requesting clarification about the applicability of the LMAP Environmental and Social Guidelines and the Resettlement Policy Framework to the Boeung Kak case. This letter again requested that the World Bank intervene urgently in the Boeung Kak case due to the eviction notice issued ...

Complaint > Ecodevelopment Project

Eligibility: 11-Eligibility Report (English)

...REQUESTERS AND REQUEST 17. This section will first examine the eligibility of the Requesters. It will then discuss the eligibility of the substance of the Request for an investigation. To do this, the assertions made in the Request and IDA Management Response are compared and examined. ELIGIBILITY OF THE REQUESTERS 18. The Panel finds that the Requesters are eligible to file a Request in accordance with the Resolution establishing the Panel, subsequent “Clarificat...

Complaint > South-West Corridor Road Project

Compliance Report: Compliance Review Report (English)

...requesting the disclosure of information or documents. Even if the request of the name of a contact person was to be considered a request for information, the Bank had already addressed this request when it declined to enter into an agreement with the Complainant for collaborating in the monitoring of the Project. Moreover, by the time the communication was received, the Project had already been completed and, in substance, the letter was urging the Bank to engage in cooperation with the Complai...

Complaint > Lagos Drainage and Sanitation Project

Filing: 13-Request for Inspection (English)

...request that the Inspection Panel recommend to the Bank's Executive Directors that an investigation of these matters be expeditiously and comprehensively carried out in order to remedy these violations. As advised in your Operating Procedures, this Request for Inspection is brief SERAC can provide you with more particulars including documents, audio recordings, and videotapes should you require additional information in support of this Request. DATE: ...

Complaint > Lukoil Shah Deniz Stage II

Compliance Report: Compliance Review Report

...President visited Azerbaijan" (May http://www.ebrd.com/news/2016/ebrd-president-visited- 25, 2016) azerbaijan.html "EBRD President concludes visit to http://www.ebrd.com/news/2017/ebrd-president-concludes- Azerbaijan" (8 Sep 2017) visit-to-azerbaijan.html EBRD - Project-specific Information Project Summary Document (EBRD): Lukoil http://www.ebrd.com/work-with-us/projects/psd/lukoil-shah- Shah Deniz Stage II ...

Complaint > Reventazon HPP-01

Eligibility: CAO Assessment Report - Reventazon HPP 01 - March 2017 - English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ......................................................................................................

Complaint > Rizal Commercial Banking Corporation (RCBC)-01

Eligibility: CAO Assessment Report - Philippines/ RCBC-01 - April 2019 - English

...requested that CAO raise two issues with IFC: • Investment in Protected Areas: The complainants requested that IFC commit to not investing in areas under environmental protection. o In discussion with IFC staff, they pointed out that IFC’s Performance Standard 6 clearly sets out how IFC clients are expected to protect and conserve biodiversity, including requirements that projects would need to meet in critical ...

Complaint > Yanacocha-10/Cajamarca

Eligibility: CAO assessment report - Yanacocha-10 - September 2017 - English

...request and receive medical records from the Company about procedures or treatments that were provided to them by the Company’s medical staff. When it comes to information held by third parties, such as clinics or hospitals, the Company indicated it does not have access to that information due to the confidential nature of those records as established by Peruvian law, and that workers should request those materials directly from the third party. ...

Complaint > Rawalpindi Environmental Improvement Project (Sewage Treatment Plant Component)

Dispute Resolution: Review and Assessment Report (English)

...President to the Board of Directors on Proposed Loans to Pakistan for the Rawalpindi Environmental Improvement Project. Manila. Loans 2211-PAK and 2212(SF)-PAK for $20 million and $40 million, respectively, approved on 13 December 2005. iv reasons for differences in compensation should be provided. The Resettlement Plan should be implemented according to ADB policy, and briefings on realistic future employment opportunities should ...

Complaint > Interagua-01/Guayaquil

Filing: English Part 1

...President and CEO of the Bechtel Group, on November 9, 2007, to call his attention to these matters. The letter where we submitted our concerns was sent with copies to President Correa, Interagua, MIGA and the members of the Foreign Affairs and Financial Services Committee of the House of Representatives of USA.11 Moreover, hundreds of users on their own account, and with the Observatorio Ciudadano de Servicios Públicos, we have filed complaints with the Ombudsman, the Civic Control of Co...

Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

Management Action Plan: 47-Third Management Progress Report (English)

...Requester’s claims affected as a result of the 2007 demolitions. The report also provides information on the implementation of the restructured Project approved by the Board of Executive Directors on March 22, 2010. The Bank continues to provide assistance for an independently observed case-by- case review before the Albanian Judiciary of the Requesters’ claims. All nine Requesters have filed cases in Tirana District Court. The cases started at different times between December 2009 and...

Complaint > Mahindra Farm Services-01/Confidential

Eligibility: English

...requested by MSSL officials to refrain from speaking negatively about MSSL and its business position. 3. Tractors and other machinery that MSSL leased or sold to franchises often did not function properly, and requests to MSSL for repairs or repayments were not forthcoming or not complete. 4. The Pesticide Management Manual prepared for the ASCs, as required by IFC’s Corrective Action Plan, was completed and delivered to franchisees only after the majority of franchisees ha...

Complaint > Phase 1B of Lesotho Highlands Water Project, 1st Request

Eligibility: 12-Eligibility Report (English)

...Request for Inspection (“Request”). Annex 1 contains the Request. Annex 2 contains the International Bank for Reconstruction and Development (“Bank”) Management Response to the Request. 1. INTRODUCTION On April 23, 1998, a group of residents (Requesters) from Alexandra in the Gauteng province of the Republic of South Africa (RSA) delivered a Request to the World Bank office in Pretoria. The Panel received the Request in Washington, D.C on May 6, 1998. The Requ...

Complaint > Western Poverty Reduction Project

Eligibility: 16-Eligibility Report (English)

...President that the Panel had received a request for inspection 4 (“Request”) to investigate the World Bank’s compliance with a number of its policies and procedures in the preparation of the China Western Poverty Reduction Project. A copy of the Notice of Registration and a copy of the Request were sent to the President. Bank management (“Management”) was notified that it must provide the Panel no later ...

Complaint > Second Rural Enterprise Support Project

Eligibility: 89 - Final Eligibility Report (English)

...President of the Association of Human Rights in Central Asia, and Ms. Umida Niyazova, Head of the Uzbek- German Forum for Human Rights, on their behalf and on behalf of the signatories to the Request (hereinafter "the Requesters"). The latter requested the Panel to keep their identities confidential "due to concern related to [their] personal safety." 2. The Panel registered the Request on September 23, 2013, Bank Management submitted its Response to the Request on November 6, 2013,...