Complaint > Trade and Transport Studies RETF Project

Registration: 111-Notice of Non-Registration

...Request' was submitted by members of indigenous communities in the Chittagong Hill Tracts (CHT) area of Bangladesh who claim to represent four indigenous communities living in the Rangamati district (the "Requesters").' The Requesters asked the Panel to keep their identities confidential. The Request alleges the absence of meaningful engagement with indigenous peoples and raises concerns over land issues, forests, the environment and cultural ...

Complaint > Integrated Disaster and Land Management

Registration: 101-Notice of Non-Registration(English)- 2 March 2015

...Request for Inspection. 16. Considering the exchange that the Requesters had with the IFC, and the acknowledgement that IFC is financing some activities at the Port of Lomé, the Panel informed the Requesters of possible recourse through the CAO (Compliance Advisor/Ombudsman) of IFC. 17. The Panel notes that the Requesters retain their right to re-submit a Request for Inspection should new evidence or circumstances arise not known at the time of this Request. ...

Complaint > Rehabilitation of the Railway in Cambodia Project

Monitoring: 3rd Annual Monitoring Report (English)

...request was first filed with the Office of the Special Project Facilitator and was declared eligible on 11 January 2012 before the revised AM Policy took effect on 24 May 2012. Thus, monitoring procedures as stipulated in the 2003 AM Policy were followed. The request for compliance review of the Project was sent to the CRP on 28 August 2012 by 22 project affected persons represented by David Pred of Inclusive Development International and Eang Vuthy of Equitable Cambodia. The requesters exp...

Complaint > Natural Resource Management Project and Kenya Climate Smart Agriculture Project, and Kenya Urban Support Program

Registration: Notice of Non-Registration

...Request for Inspection (the "Request") of the Natural Resource Management Project ("NRMP), the Kenya Climate Smart Agriculture Project ("KCSAP") and the Urban Support Program ("USP"). 2. The Request was submitted by seven community members from Kitale (Trans Nzoia County), Kapenguria (West Pokot County) and Kapcherop (Marakwet County) who live and represent others in the Cherangany Hills in Kenya (the "Requesters"). The Requesters ...

Complaint > EPS Kolubara Environmental Improvement

Filing: Complaint

...President of Managing Board President of the Council Gordana Kulić Željko Stojković Sources and literature [1] http://www.lazarevac.rs [2] http://mzvreoci.org.rs [3] Law on local self-government (Official Herald of the Republic of Serbia No. 129/07) [4] http://www.eps.rs/ [5] http://www.rbkolubara.rs/ [6] Decision on acceptance of the Programm...

Complaint > South-West Corridor Road Project

Dispute Resolution: Problem-solving Completion Report (English)

...President with a recommendation that the PCM undertake a Problem-solving Initiative in line with 2014 PCM RP 36. The President approved the recommendation on October 20, 2015. PCM Expert Susan Wildau was assigned to undertake the PSI. 4. The PCM Expert conducted the Problem-solving Initiative from 17 to 29 July 2016. This document comprises the Problem-solving Initiative Completion Report in accordance with PCM RP 37. The Report describes the issues raised in...

Complaint > Forest Concession Management and Control Pilot Project

Management Response: 36-Management Response Annex (English)

...request for more frequent management and reform issues, including Donors, and (TWG is an outgrowth of the Cambodia meetings to assist in monitoring reform program FCMCPP since 2000 NGOs Consultative Group Process and is one of a and advising on implementation; monthly or family of Government-donor committees more frequent meetings from 2000 onward established to monitor progress on key development and refo...

Complaint > Quellaveco Mining-01/Moquegua

Eligibility: Ombudsman Assessment Report Regarding Community and Civil Society Concerns in Relation to IFC's Quellaveco Project (#3823), July 2012

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO‟s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a c...

Complaint > Bujagali Energy-04/Bujagali

Management Response: English

...President and General Counsel Vice President for New Business 2 Annex: IFC Tabulated Management Response: Bujagali 04-06 CAO Finding IFC Response IFC Actions Taken or Proposed 1. IFC did not possess or have access to labor Staff assigned to this project were amongst Since the launch of the IFC PS in ...

Complaint > Bridge International Academies-03/Kenya

Dispute Resolution: CAO ASSESSMENT REPORT

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org – iii – TABLE OF CONTENTS TABLE OF CONTENTS............................................................................................................ III LIST OF ACRONYMS......

Complaint > Tax Administration Reform Project

Management Response: 64-Management Response Annexes (English)

...President Industry, Karachi Collector Custom Collectorate, Karachi Collector Custom Collectorate, Lahore The President Lahore Chamber of Commerce & Industry, Lahore Director General LTU, Lahore Regional Commiss...

Complaint > Lukoil Overseas-01/Berezovka

Eligibility: English

...President Wolfowitz, appear to respond directly to complainants’ requests that IFC “acquire more independent monitoring of its projects” and that IFC “increase transparency and citizen participation in project monitoring” (April 2005 Assessment Report, page 9). In addition, the KPO initiatives as described by IFC appear to respond directly to the following CAO recommendations, which appear in the April 2005 assessment report: • KPO should continue the process of ...

Complaint > BTC Pipeline-22/Tsemi

Eligibility: Tsemi Assessment Report, February 2006

...President of the World Bank Group, and its mandate is to assist in addressing complaints by people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which these IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide a neutral assessment of the facts gathered during the assessment that are as...

Complaint > Compania Minera Antamina S.A.-02/Huarmey

Eligibility: Capacity Building Workshop Summary and Recommendations - Huarmey, Peru, July 19 and 20, 2006

...requested by both CMA and by CMVFAH following CAO’s assessment and closure of a complaint filed in May 2005 by members of the Federación de Pescadores del Perú. Among the recommendations in CAO’s final assessment report was that the company work more closely with the environmental monitoring committee to strengthen CMVFAH’s technical capacity; improve communication between the two parties and between the committee, the complainants, and community members; and to improve strategies for inte...

Complaint > Bujagali Energy-07/Bujagali

Compliance Review: English

Int mation I I Fe I Fi ance Corporation WORU>BAHKGROUP Creating Markets, Creating Opportunities January 9, 2018 Mr. Osvaldo L. Gratacos Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue, N.W. Washington DC 20433 IFC Management's Response to the CAO Inv...

Complaint > Benban Solar-02

Dispute Resolution: Dispute Resolution Conclusion Report

...requesting wage raises and filing complaints. In July 2022, CAO found the complaint eligible and began an assessment. In accordance with the CAO Policy, 3 CAO shared the complaint with the independent Accountability Mechanisms (IAMs) of other development finance institutions supporting the project, specifically the Independent Recourse Mechanism (IRM) of the African Development Bank (AfDB). The AfDB-IRM determined that the case would be handled through their compliance review function. CA...

Complaint > Barro Blanco

Monitoring: THIRD MONITORING REPORT Of the Independent Complaint Mechanism of FMO, DEG, PROPARCO for the Barro Blanco Hydroelectric Project in Panama (Case 14-002)

...requested that the lenders and the project (§ 167 and 220) should review progress over time in order that adequate solutions might be found. (5) Concerning the forced easement12, i.e. the required forced transfer of land use, the Compliance Review report noted that the amount of land and people affected were limited. It also stated that the process of land transfer is in the responsibility of the government, but noted that at the time of the project appraisal and at first disbursement the ...

Complaint > Sostanj Thermal Power Plant

Eligibility: Eligibility Assessment Report

EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT PROJECT COMPLAINT MECHANISM ELIGIBILITY ASSESSMENT REPORT COMPLAINT: SOSTANJ THERMAL POWER PROJECT REQUEST NUMBER: 2012/03 Table of contents Executive Summary 1 I. Overview of the Eligibility Assessment process 2 II. Factual Background of the Sostanj Thermal Power Plant PCM Proceeding 6 III. Steps Taken in Determining Eligibilit...

Complaint > Wilmar Group-01/West Kalimantan

Compliance Report: English

...request. It cannot go beyond the confines of the complaint or request other issues to be addressed. In such cases, the complainant or requestor should consider a new complaint or request. CAO Compliance appraisals and audits consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is neither a court of appeal nor a legal e...

Complaint > West African Gas Pipeline Project

Management Action Plan: 40-First Management Progress Report

...request. 3. Since the approval of the MAP in August 2008, significant progress has been made in addressing the issues and implementing specific measures. Key accomplishments include: (a) Commissioning of the pipeline, injection facility, and receipt station, and line packing to enable commencement of free-flow gas from Nigeria to Ghana in December 2008. Ghana’s Volta River Authority (VRA) is currently not consuming the free-flow gas on account of the favorable oil prices in ...