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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Boskov Most Hydro Power

    Monitoring: Monitoring report IV

    EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT PROJECT COMPLAINT MECHANISM COMPLIANCE REVIEW MONITORING REPORT IV BOSKOV MOST HYDRO POWER PROJECT, REQUEST NUMBER: 2011/05 March 2016 Compliance Review Monitoring Report Context This Compliance Review (CR) Monitoring Report is prepared pursuant to Rule 44 of the 2009 PCM Rules of Procedure (PCM RPs) 1 whereby, pursuant to a finding of non-compliance, the PCM Officer is mandated to monitor the implement...

    EBRD Project Complaint Mechanism - Macedonia
  2. Complaint > Eco Oro-01/Bucaramanga

    Monitoring: English

    ...Request for Arbitration, December 8, 2016, available at: https://goo.gl/8Ym6Ui. 12 Market Wired, “Eco Oro files Request for Arbitration against Colombia,” Dec 6, 2016, available at: https://goo.gl/J6KMnA. 13 Ibid. 14 ICSID Case Details webpage, Eco Oro Minerals Corp. v Republic of Colombia (ICSID Case No. ARB/16/41), available at: https://goo.gl/a6UoTT. Compliance Monitoring Report – IFC Investment in Eco Oro, Colombia 6 1.2. IFC Supervision Activities ...

    IFC Compliance Advisor/Ombudsman - Colombia
  3. Complaint > Bridge International Academies-01/Kenya

    Eligibility: CAO Assessment Report - Bridge-01/Kenya - March 2019 - English

    ...requesting an evaluation of the material used in their schools to teach classes 1 to 8. The Ministry referred them to KICD. Thereafter, when Bridge submitted the material for evaluation, KICD did not approve it. The Complainants believe that Bridge is not using any one of the six approved textbooks (per subject) and argue that their supplementary materials are not in line with the Kenyan syllabus because they have not been approved by KICD. The Complainants said that Bridge requested train...

    IFC Compliance Advisor/Ombudsman - Kenya - 2019
  4. Complaint > Eleme Fertilizer-01/Port Harcourt

    Appraisal: CAO Compliance Appraisal Report - Nigeria / Eleme Fertilizer 01 - December 2019

    ...requested it deduct 4 percent of each worker’s salary to be transferred to NUCFRLANMPE. The company accepted and implemented this request.34 PS2 requires that clients to provide workers with documented information that is clear and understandable regarding their wage calculation and pay slips and deductions.35 While PS2 does not include specific provisions with respect to workers organization deductions, CAO notes that ILO guidance on Conventions 87 and 98 provides that clauses requiring compuls...

    IFC Compliance Advisor/Ombudsman - Nigeria
  5. Complaint > NTPC I Power Generation Project

    Management Response: Management Response

    ...Request for Inspection (“Request”) of the NTPC Power Generation Project (Ln. 3632-IN) (“the Project”) on behalf of a number of small and marginal cultivators in the Singrauli region to the Bank’s Inspection Panel on May 1, 1997. On May 2, 1997, the Inspection Panel notified the Executive Directors and the Bank President about the registration of the Request. The Request for Inspection alleged that the Bank violated five of the Bank’s Operational Policies and Directives, namely: OP 10.04 Economic...

    WB Inspection Panel - India - 1997
  6. Complaint > Cartagena Water Supply, Sewerage and Environmental Management Project

    Management Response: 31-Management Response (English)

    ...Request. Annex 1 provides detailed responses to the specific claims made in the Request. II. THE REQUEST 5. The Request for Inspection was submitted by Corporación Cartagena Honesta (CCH, hereafter referred to as the “Requesters”) on its own behalf and on behalf of 125 residents of Punta Canoa, 139 residents of Arroyo de Piedra, 41 residents of Manzanillo, and 119 residents of Cartagena. 6. Attached to the Request are: (1) Power of Represen...

    WB Inspection Panel - Colombia - 2004
  7. Complaint > Balakot Hydropower Development Project

    Eligibility: Eligibility Report

    ...Request for Compliance Review 16 2. ADB Management’s Response 19 I. BACKGROUND 1. On 21 February 2024, a request for compliance review (the Complaint) was forwarded by the Complaint Receiving Officer (CRO) of the Asian Development Bank (ADB) Accountability Mechanism to the Compliance Review Panel (CRP) in respect of ADB Loan Nos. 4057 and 8397: Balakot Hydropower Development Project (the Project) in Pakistan as Appendix 1.1 2. In accordance with para. 178 of the 2012 Accountability Mechan...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2024
  8. Complaint > Eco Oro-01/Bucaramanga

    Compliance Report: English

    ...President, the CAO Vice President or senior management of IFC/MIGA. CAO Compliance Investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project E&S performance. The purpose of a CAO Compliance Investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO Compliance Investigation, at issue is whether:  the actual E&S outcomes of a project are consi...

    IFC Compliance Advisor/Ombudsman - Colombia
  9. Complaint > Smallholder Agriculture Development Project

    Filing: 62-Request for Inspection (English)

    ...request, we note paragraph 25(dl of the World Bank Disclosure Policy: Additional Issues which states: "In response to requests from the Executive Directors, member countries, or other interested outside parties ..... the President 0 f the World Bank (or a person designated by the President) may authorize di.closure, in consultation with the General Counsel .•.•••• documents that could be considered include Country Portfolio Performance Reviews. information relating to mid-term reviewa, aide-memo...

    WB Inspection Panel - Papua New Guinea - 2009
  10. Complaint > Electricity Expansion Project

    Compliance Report: Inspection Panel Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows:  The Panel decides whether the Request is prima facie not barred from Panel consideration.  The Panel registers the Request – a purely administrative procedure.  The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters.  The Panel then conducts a short, 21-working-day assessment to determine the eligibi...

    WB Inspection Panel - Kenya - 2014
  11. Complaint > Mundra Ultra Mega Power Project

    Monitoring: CRP 3nd Annual Monitoring Report (English)

    ...president and the vice- president of MASS subsequently informed the CRP that MASS did not wish B. Patel to represent the association in this complaint. Accordingly, on 23 June 2014, the CRP accepted B. Patel as personal representative for the project- affected people for whom he presented authorization on 20 January 2014. 10 Footnote 1. 3 OM Section F2: In...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2018
  12. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...Request for Inspection ARGENTINAIPARAGUAY YACYRETA IMIROELECTRIC PROJECT Below is (A) Background information, @) Discussion, and (C) Recommendation ofthe Inspection Panel (“Panel”) on whether or not there should be an investigation (“Recommend~tion’~) into allegations made in the above-referenced Request for Inspection (“Request”). Annex 1 contains the Request. Management Response to the Request is provided in Annex 2. A. Background ...

    WB Inspection Panel - Argentina, Paraguay - 1996
  13. Complaint > Land Administration Project

    Eligibility: 38-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ06/1 (hereafter referred to as “the Request”), concerning the Honduras Land Administration Project (“the Project”) partially financed by the International Development Association (IDA)1. The Request was submitted by the Organización Fraternal Negra Hondureña (Fraternal Black Honduran Organization, OFRANEH) on behalf of the Garífuna population of Honduras. 2. The Executive Directors and the President of the World Bank were notified by the Panel of recei...

    WB Inspection Panel - Honduras - 2006
  14. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Management Report and Recommendation(English)

    ...Request for Inspection, IPN Request RQ17/05 (hereafter referred to as “the Request”), concerning the Democratic Republic of Congo Second Additional Financing for the High-Priority Roads Reopening and Maintenance Project (“the Project”) financed by the International Development Association (IDA). The Request for Inspection was submitted by community members living in Goma and its vicinity in the Democratic Republic of Congo (DRC) (hereafter referred to as the “Requesters”). 2. The Executive ...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  15. Complaint > NTPC I Power Generation Project

    Eligibility: Additional Review

    ...Request for Inspection on the India: NTPC Power Generation Project (Loan 3632-IN). The Response included an Action Program which is designed to respond to the project-specific issues raised in the Request for Inspection, as well as to a number of broader environmental and social issues which necessarily would impact and affect the efficacy of project-specific solutions in the Singrauli area. The purpose of this Memorandum is to provide the Executive Directors with the detailed Pro...

    WB Inspection Panel - India - 1997
  16. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Compliance Report: 103-Inspection Panel Investigation Report(English)

    ...Requests A Request for Inspection received by the Panel is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request (a purely administrative procedure). • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel conducts a 21-working-day assessment to determine the eligibility of the...

    WB Inspection Panel - Kosovo - 2015
  17. Complaint > Land Management and Administration Project

    Compliance Report: 60-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection, it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibili...

    WB Inspection Panel - Cambodia - 2009
  18. Complaint > Power Sector Generation and Restructuring Project

    Management Response: 46-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ07/03 (hereafter referred to as “the Request”), concerning the Albania: Power Sector Generation and Restructuring Project (Credit No. 3872-ALB) financed by the International Development Association (IDA). The Request for Inspection was submitted by the “Civic Alliance for the Protection of the Bay of Vlora on behalf of local residents living in Vlora” (hereafter referred to as the “Requesters”). 2. The Executive Directors and the President of IDA were ...

    WB Inspection Panel - Albania - 2007
  19. Complaint > Power Sector Generation and Restructuring Project

    Compliance Report: 46-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows:  The Panel decides whether the Request is prima facie not barred from Panel consideration.  The Panel registers the Request—a purely administrative procedure.  The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters.  The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requesters and ...

    WB Inspection Panel - Albania - 2007
  20. Complaint > Bujagali Energy-06/Bujagali

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Contents: Introduction ................................................................................................................................ 4 C...

    IFC Compliance Advisor/Ombudsman - Uganda - 2019