Complaint > Real LRIF-01/Coban

Monitoring: English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Compliance Monitoring Report – IFC Investment in Real LRIF (August 2019) 2 Table of Contents About CAO....................................

Complaint > Wilmar Group-03/Jambi

Eligibility: Assessment Report Regarding Community and Civil Society concerns of 3rd Complaint in relation to Activities of the Wilmar Group of Companies in Indonesia, July 2012

...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a colla...

Complaint > Paravani Hydro Power Plant

Filing: Complaint

...request “Georgian Urban Energy” to re-evaluate the transmission tower design, conductor separation and possible use of bird diverters in order to minimize the risk of bird mortality." Despite the response of the EBRD, a re-evaluation report has never been disclosed to the public, while the construction works on the Project have already been started thus violating PR6 of the Bank’s Environmental and Social Policy 18 “Through the environmental and appraisal process, the client will identify and ch...

Complaint > Paravani Hydro Power Plant

Monitoring: Monitoring report IV

EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT PROJECT COMPLAINT MECHANISM COMPLIANCE REVIEW MONITORING REPORT IV PARAVANI HPP PROJECT, REQUEST NUMBER: 2012/01 March 2016 Compliance Review Monitoring Report Context This Compliance Review (CR) Monitoring Report is prepared pursuant to Rule 44 of the 2009 PCM Rules of Procedure (PCM RPs) 1 whereby, pursuant to a finding of non-compliance, the PCM Officer is mandated to monitor the implementation of the ...

Complaint > Interagua-01/Guayaquil

Filing: English Footnotes

...President Correa, Interagua, MIGA and to House of Representatives in USA, (attached here and known as Annex D). 10. See analysis of water quality, attached in Annex E 11. See Annex D. 12. See Annex C a 1-2 (quoting “Internal guidelines for the managemnet of the following services:potable water, sewega, rain drainage” Registro Oficial No. 8. 27 January 2003). http://www.ecapag.gov.ec/SoloPortalECAPAG/default.asp?idl=17 13. See Annex C a 3. 14. See press article “Used waters discharge into...

Complaint > Wilmar Group-03/Jambi

Monitoring: CAO Compliance Monitoring Report, Wilmar-03, June 2018 - English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Compliance Monitoring Report – IFC Investment in Delta-Wilmar – Complaint 03 2 Table of Contents Introduction.................................

Complaint > Avianca-01/Bogota

Monitoring: Monitoring and Closing Report, Avianca-01, May 2017

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). CAO’s compliance function oversees investigations of IFC/MIGA’s environmental and social performance, particularly in relation to sensitive projects, to ensure compliance with policies, standards, guidelines, procedures, and...

Complaint > CAREC Transport Corridor 1 (Bishkek-Torugart Road) Project 1

Dispute Resolution: Review and Assessment Report (RAR) (English)

...request that their identities be kept confidential, but during the review and assessment mission, they asked that OSPF not make their names public. 2 5. The review and assessment included (i) a desk-based review of documents, including the Report and Recommendation of the President, and other information provided by CWRD; (ii) the findings of OSPF's eligibility mission in November 2010; (iii) interviews with ADB staff currently involved in the project; (iv) a review and assessment mission ...

Complaint > Rizal Commercial Banking Corporation (RCBC)-01

Filing: Letter of complaint

...President and CAO Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA E-mail: CAO@worldbankgroup.org October 11, 2017 Dear Vice President Gratacós Re: Complaint concerning IFC investments in and financing to RCBC 1. The Philippine Movement for Climate Justice (“PMCJ”) is submitting this complaint to the Office of the Compliance Advisor Ombudsman regarding IFC’s investment in Rizal Commercial Banking Corporation (“RCBC”...

Complaint > Second Rural Enterprise Support Project

Eligibility: 89-Eligibility Report and Recommendation (English)

...Request for Inspection (hereafter “the Request”).2 The Panel’s recommendation is based on its confirmation of the technical eligibility of the Request and its assessment of other factors as stipulated in the Resolution. 2. This Report begins with a description of the Project, which is the subject of the Request (Section B) and continues with summaries of the written Request as received by the Panel (Section C) and of the Management Respons...

Complaint > Pando-Monte Lirio Hydroelectric Power Project

Compliance Report: Publication of Panel Report

...Requesters’ complaints in light of the Bank’s relevant Operational Policies as per the ICIM mandate. The analysis is divided into the following sections: a) Key compliance issues derived from the Requesters’ main concern about ecological flow and cumulative impact, b) Requester concerns linked to design flaws of watershed management and ecological flow, c) Requester concerns arising from construction activities of the Project, and d) Requester concerns not subjected to a deta...

Complaint > Rehabilitation of the Railway in Cambodia Project

Filing: Request for compliance review

...Requesters currently reside in, or have been resettled from, sites along the railway tracks that are being repaired or constructed by the Project in the provinces or municipalities of Sihanoukville, Phnom Penh, Battambang and Poipet. 3. The Requesters have authorized IDI to submit this request for investigation by the CRP on their behalf, and to represent them throughout the CRP process (see Annex 1). The Requesters have asked that their names be kept confidential. This request is supported...

Complaint > El Dorado International Airport

Management Response: Submission of the final document to the Board of Executive Directors for consideration

...Request was declared eligible for the Consultation Phase in November 2011, and was processed under that Phase until March 2014, when the MICI concluded the process in view of the infeasibility of reaching an agreement. In August 2014, according to the Requesters’ wishes, the Request was transferred to the Compliance Review Phase, and after the Requesters were given the opportunity to complement the allegations, the President of the Panel declared it eligible in Nove...

Complaint > Regional Road Development and Maintenance Project

Eligibility: Eligibility Report (English)

...Request for Compliance Review 15 2. ADB Management Response 22 3. Persons Consulted by the Compliance Review Panel 84 I. BACKGROUND 1. A request for compliance review (the complaint) was forwarded on 8 May 2023 by the Complaint Receiving Officer (CRO) of the Asian Development Bank (ADB) Accountability Mechanism (AM) to the Compliance Review Panel (CRP) in respect of ADB Loan No. 3679/3786 in connection with the Regional Road Development and Maintenance Project (the project) in Mongolia a...

Complaint > Panama Canal Expansion Program

Appraisal: Issuance of Assessment Report

...Requester to contact the Project Team Leader since the initial communication appeared to be more of a request for project information than a formal Request. On 15 July 2011 the Project Team Leader in turn asked the Requester to contact the Panama Canal Authority (PCA) directly, and also offered to meet with the Requester to discuss the concerns raised. Later on, in October, the Requester contacted the Mechanism reiterating her desire to have the Request processed. On 28 October 2011 Management r...

Complaint > Rio Bogota Environmental Recuperation and Flood Control Project

Management Response: 108-Management Response(English)

...Request for Inspection, IPN Request RQ 16/03 (hereafter referred to as “the Request”), concerning the Colombia: Rio Bogotá Environmental Recuperation and Flood Control Project (P111479, the Project), financed by the International Bank for Reconstruction and Development (the Bank). 2. Two Requests (registered together) were submitted by members of the “Mesa Ciudadana Cortijo Tibaguya” and “Fundación Colectivo Somos Uno” (“the Requesters”), respectively, who asked the Panel to keep ind...

Complaint > Lom Pangar Hydropower Project

Management Response: Management Response

...Request is identical to the report submitted to the GRS in 2016). 22. The Requesters did not submit, with their Request, any information in addition to the 2015 report to substantiate their allegations. 23. The Requesters acknowledge their engagement with the GRS, but maintain that their problems remained unsolved. As the Requesters asked the Inspection Panel to keep their identities confidential, Management is unable to fully ascertain whether the Requesters are the same managerial empl...

Complaint > Yanacocha-02/Cajamarca

Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

Complaint > Yanacocha-03/Cajamarca

Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

Complaint > Parana Biodiversity Project

Management Response: 41-Management Response (English)

...Request for Inspection, IPN Request RQ06/04 (hereafter referred to as “the Request”), concerning the Brazil: Paraná Biodiversity Project (PBP) financed under the Global Environment Facility (GEF Trust Fund 051007). 2. Structure of the Text. Section II of this document outlines the Request. Section III provides project background. Section IV discusses issues raised by the Request. Section V presents Management’s response. Annex 1 presents the Requesters’ claims, together with Manageme...