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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Uttarakhand State-Road Investment Program - Tranche 3

    Closing Report: Closure Report

    ...President to the Board of Directors on Proposed Multitranche Financing Facility to India for Uttaranchal State-Road Investment Program. Manila 3 ADB. 2008. Periodic Financing Request Report–MFF010-IND: Uttarakhand State-Road Investment Program – Project 2. Manila 4 Project 1 was signed on 25 October 2007, made effective 14 January 2008, and closed on 01 May 2013; it consisted of (i) an infrastructure improvement component to improve and maintain 570 km of roads, and (ii) an infrastructu...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2020
  2. Complaint > Red Sea - Dead Sea Water Conveyance Study Program

    Filing: 76-Request for Inspection (English)

    ...Requesters was sent to Mr. McPhail on 23 May 2011 which reiterated the concerns now expressed in the Request for Inspection. On 24 May 2011 Mr. McPhail stated he would respond by 3 June 2011. No response was received as of 24 June 2011 when the Requesters first submitted a request for investigation to the World Bank’s Inspection Panel. 8. After submitting a request for an investigation with the World Bank’s Inspection Panel on 24 June 2011, the Requesters were subsequently informed t...

    WB Inspection Panel - Gaza, Israel, Jordan, West Bank - 2011
  3. Complaint > Electric Interconnection System for the Central American Countries (SIEPAC)

    Appraisal: Issuance of Assessment Report

    ...Request; compile information from the interested parties, potentially including other parties in an analogous situation to the that of the Requesters; learn and gather the opinions and motivations of all interested parties; and help to determine whether the issues raised can be resolved and how best to resolve them. Requesters. The Request was submitted by Mrs. Yamileth Román Segura, President of the SIEPAC‐La Alfombra Committee. This Committee was created at the request of SIEPAC’s execution un...

    IDB Independent Consultation and Investigation Mechanism - Costa Rica - 2011
  4. Complaint > San Francisco-Mocoa Alternate Road Construction Project - Phase I

    Appraisal: Issuance of Assessment Report

    ...Request from Mrs. Carmenza Tez (Representative) on behalf of authorities of the Inga and Kamentsa indigenous communities (the Requesters). 2 The Request alleges that construction of the San Francisco-Mocoa Alternate Road, Phase 1 (the Project) is causing and could continue to cause materially adverse environmental and social impacts on these indigenous communities. 2. The major concerns raised by the Requesters both in their Request and in subsequent ...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2011
  5. Complaint > National Drainage Program Project

    Eligibility: 34-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ04/5 (hereafter referred to as “the Request”), related to the Pakistan National Drainage Program Project (the “Project”), Credit No. 2999-PK, financed by the International Development Association (IDA). The Request was submitted by Khadim Talpur, Mohammad Ali Shah, Mustafar Talpur, Munawar Hassan Memon, Iqbal Hyder, Mir Moha mmad Buledi, and Najma Junejo on their own behalf and on behalf of “others who live in the area known as District Badin, Sindh Pakistan...

    WB Inspection Panel - Pakistan - 2004
  6. Complaint > Private Power Generation Project

    Management Action Plan: 44-Third Management Progress Report

    ...Requests for Investigation. The same group of Requesters who filed the Request with the IBRD/IDA Inspection Panel also filed separate complaints to the AfDB and European Investment Bank (EIB) in 2009. These underwent investigation by both institutions. The final report from the AfDB was completed in 2010 and referred to mitigation measures that were similar to the Bank’s. The EIB investigation report is completed, and in addition to issues raised with the Bank and AfDB, concerns about blasting i...

    WB Inspection Panel - Uganda - 2007
  7. Complaint > Land Administration Project

    Management Action Plan: 38- Management Progress Report (English)

    ...Request for Inspection, I P N request RQ06/1 (“the Request”), concerning the Honduras Land Administration Project (Programa de Administracidn de Tierras de Honduras or PATH, “the Project”) partially financed by the International Development Association (IDA)’ through Credit 3858-HO. The Request had been submitted by the Honduran Black Fraternal Organization (Organizacidn Fraternal Negra Hondureiia or OFRANEH) on behalf o f the Garifuna population o f Honduras. In the Request, OFRANEH alleged tha...

    WB Inspection Panel - Honduras - 2006
  8. Complaint > Mumbai Urban Transport Project

    Management Response: 32-First Management Response (English)

    ...REQUEST 4. The Request for Inspection was submitted by members of the United Shop Own- ers Association, a non-governmental organization, on its own behalf and on behalf of 118 residents of Mumbai who claim to be adversely affected by the Project (hereafter referred to as the “Requesters”). 5. Attached to the Request are: (i) Letter from the United Shop Owners Association to the Commissioner, MMRDA, dated December 8, 2003, concerning a request for information...

    WB Inspection Panel - India - 2004
  9. Complaint > Downtown Redevelopment, Modernization of Metropolitan Public Transport, and of Government Offices Project

    Compliance Review: Public Release of the Compliance Review Report and final decision by the Board of Executive Directors

    ...Requester from this area is afraid that his property will lose value due to the Metrobus system and access limitations. -3- D. The MICI process The MICI received the Request on 17 May 2016, and it was declared eligible by the MICI Director on 26 July 2016. Since the Requesters had asked that their Request be processed for both MICI phases, the Request was transferred to the Consultation Phase to initiate the evaluation stage, during which the ...

    IDB Independent Consultation and Investigation Mechanism - Paraguay - 2018
  10. Complaint > Lima Urban Transport Project

    Eligibility: 61-Management Report and Recommendation (English)

    ...Requesters 39. Management met with the Requesters in Lima on February 7-8, 2011, to discuss the content of the Action Plan. Management wishes to express its appreciation for the lead Requester’s valuable assistance in communicating with other Requesters and in helping organize the meetings. 40. To allow for an open dialogue without concern for time limitations, two meetings were held with the Requesters on February 7 and another on February 8. Six Requesters attended each of the two me...

    WB Inspection Panel - Peru - 2009
  11. Complaint > Reventazon HPP-01

    Appraisal: English

    ...request the expropriation of a few plots of land due to disagreements regarding property valuation. IFC’s E&S review identified implementation discrepancies vis-a-vis IFC and IDB standards in this initial land acquisition process. To address these gaps, the lenders requested that the client halt acquisitions until a land acquisition and resettlement framework compliant with the lenders’ requirements was in place. This became a condition for IFC’s Board approval. The client developed a Preliminar...

    IFC Compliance Advisor/Ombudsman - Costa Rica - 2017
  12. Complaint > Reventazon HPP-02

    Appraisal: English

    ...request the expropriation of a few plots of land due to disagreements regarding property valuation. IFC’s E&S review identified implementation discrepancies vis-a-vis IFC and IDB standards in this initial land acquisition process. To address these gaps, the lenders requested that the client halt acquisitions until a land acquisition and resettlement framework compliant with the lenders’ requirements was in place. This became a condition for IFC’s Board approval. The client developed a Preliminar...

    IFC Compliance Advisor/Ombudsman - Costa Rica - 2017
  13. Complaint > Power Development Project

    Eligibility: 87-Management Report and Recommendation - Nepal Power Development Project

    ...Request for Inspection, IPN Request RQ 13/5 (hereafter referred to as “the Request”), concerning the Nepal Power Development Project (PDP, or “the Project”) financed by the International Development Association (the Bank). The Request for Inspection was submitted by 103 indigenous and non-indigenous families in three villages of Sindhuli District supported by a coalition of civil society organizations and individuals (“the Requesters”). The Requesters authorized a lawyer from the Lawyers’ ...

    WB Inspection Panel - Nepal - 2013
  14. Complaint > MHP-01/Vinnytsia

    Filing: Letter of complaint - June 5, 2018 EN

    ...request,77 but MHP has often failed to provide documents in response to requests dating back to 2012.78 Local community members’ attempts, in 2016, to obtain environmental assessment documents related to Brigade 43 are an example, as described above.79 Prior to 2016, a community-based NGO requested several technical and environmental documents from the Company, including information about its manure management system, but never received the requested information.80 To date, we have not been prov...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2018
  15. Complaint > Wilmar Group-01/West Kalimantan

    Eligibility: Assessment Report, Regarding Community and Civil Society concerns in relation to activities of the Wilmar Group of Companies, November 2007

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These sugg...

    IFC Compliance Advisor/Ombudsman - Indonesia
  16. Complaint > Pan African Paper-01/Webuye

    Eligibility: Assessment Report, October 15, 2008

    ...President of the World Bank Group. Its mandate is to address complaints brought by communities or individuals affected by IFC or MIGA projects in a fair, objective, and constructive manner, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspec...

    IFC Compliance Advisor/Ombudsman - Kenya
  17. Complaint > Batumi Bypass Road project

    Closing Report: Final Report (English)

    ...request? I am asking Georgian Parliament to initiate and approve law that will allow both sides, the government and private property owner, on the first stages of the court to be able to negotiate property prices and protect it, and if the agreement is not reached only afterwards expropriation law should be enforced. Government should also cover expenditures of the first stage of the court. The case should be reviewed not in Tbilisi but in the nearest court where the property is located. A...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2019
  18. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Management Report and Recommendation (English)

    ...Request for Inspection: China - Western Poverty Reduction Project (Credit No. 3255-CHA and Loan No. 4501-CHA).1 Annex 2 of that document contained the Management Response dated July 19, 1999 (Management Response) to a request for inspection received previously with respect to Part C of the China: Western Poverty Reduction Project (Qinghai Component). The Management’s Response to the Initial Request (July 19, 1999) acknowledged that the Disclosure of Information policy had been violated due to la...

    WB Inspection Panel - China - 1999
  19. Complaint > Mindoro Resources-01/Jabonga

    Appraisal: English

    ...president of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about the CAO, please visit www.cao-ombudsman.org Appraisal Report CAO Ref. Code: C-I-R9-Y12-F165 ...

    IFC Compliance Advisor/Ombudsman - Philippines - 2012
  20. Complaint > Greater Beirut Water Supply Project

    Management Response: 71-Management Commissioned Studies-Technical Review of Source Water Quantity

    ...Presidential Decree No. 14522, dated 16 May 1970, gives priority to drinking water supply. Decree 14522 assigns 40 million cubic meters (MCM) of Litani water and other sources of water to “potable water and water for industrial purposes.” Further, it specifies that “The State is . . . entitled to decrease the quantities allocated for irrigation as per table 2 by 25 percent and, if necessary, add this 25 percent to the 50 million m3 allocated for potable wa...

    WB Inspection Panel - Lebanon - 2010