Complaint > Yanacocha-02/Cajamarca

Agreement: January 2002

...requested a response from the consulting team to the third and fourth questions. 1. The study appears to be more focused on research than on assessment. Research can take a very long time. We as a Mesa want an assessment and a conclusion. Dr. Josh Lipton responded, “Our work plan is to begin a study and we don’t want to be here for two years waiting for results. We understand the idea is not to study this forever. We understand the objective of the study is to answer the...

Complaint > Mundra Ultra Mega Power Project

Management Action Plan: Remedial Actions (English)

...President, Private Sector and Cofinancing Operations From: Dingding Tang Chair, CRP and concurrently Head, OCRP Subject: Proposed Remedial Action Plan on IND: Mundra Ultra Mega Power Project—CRP’s Comments 1. Thanks for your memo dated 27 May 2015 sharing the draft remedial actions with the Compliance Review Panel (CRP) on the captioned subject and seeking its comments in pursuance of paragraph 190 of the Accountability Mechanism Po...

Complaint > Eleme Fertilizer II-02/Port Harcourt

Eligibility: CAO Assessment Report

...request that dry food rations be provided not in monetary form but rather in the form of actual products, like the provision for regular staff members. III. Unfair termination Termination of union chair The lead complainant alleged that his termination from Indorama was an act of retaliation for fulfilling his duties as the union chair. He asserted that he had been in communication with Indorama's Human Resources (HR) management regarding non-compliance with the terms of the CBA and the c...

Complaint > Rio Bogota Environmental Recuperation and Flood Control Project

Filing: 108-Request for Inspection

...President of the Republic - Dr. Juan Manuel Santos Calderón - President; Office of the Mayor of Bogota - Dr. Enrique Peñaloza - Mayor; Administrative Tribunal of Cundinamarca - Dr. Nelly Villamizar - Judge; CAR Cundinamarca - Dr. Nestor Franco - Director General; SAD - Department of Environment - Secretary; IDRD - Director; Water and Sewerage Company of Bogota [Empresa de Acueducto y Alcantarillado de Bogotá] - Management; Congress of Colombia - Senators; House of Representatives of Col...

Complaint > Tata Tea-01/CAO Vice President Request

Monitoring: CAO Monitoring Report of IFC regarding Amalgamated Plantations Private Limited (APPL), India - January 2019

...President, following complaints from international unions. The CAO compliance investigation acknowledged that IFC’s investment in APPL was a challenging one, but one with potential for significant development impact, given the poor and vulnerable status of the client’s workforce. At the same time, CAO’s investigation documented non-compliance in relation to IFC’s assessment and management of E&S risk associated with the investment. Given the vulnerable status of workers and the client’s re...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Agreement: English

...President of the World Bank Group. The CAO reviews complaints from Communities affected by development projects undertaken by the private sector lending and insurance members of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). The CAO works to respond quickly and effectively to complaints through mediated settlements headed by the CAO Ombudsman, or through compliance audits that ensure adherence with relevant policies. The...

Complaint > Eskom Investment Support Project

Eligibility: 65-Management Report and Recommendations (English)

...Request for Inspection vi. The Request for Inspection was submitted by groundWork and Earthlife Africa, two non-governmental organizations based in South Africa, acting as representatives of community members living in the Lephalale area (the “Requesters”). The Request was received before the loan for the EISP was presented for Board consideration and approval, and therefore no disbursement had been made at the time. The Request mainly pertains to Component A of the EISP, which is the const...

Complaint > Lonmin-02/Marikana

Filing: Complaint regarding Lonmin project

...requested and been allowed to participate in the selection of independent consultants for water and air quality monitoring.” “Social Development The bulk of Lonmin operations is located in the Marikana area, east of Rustenburg in the North West Province. Affected areas fall into either the Madibeng or Rustenburg Local Municipalities. There is one main Traditional Authority present in the affected area, namely the Bapo Ba Mogale. The Greater Lonmin Community, which comprises those communities and...

Complaint > Productive Infrastructure Program - Request II: Caracol Industrial Park (MICI)

Filing: Complaint

...requests a new, meaningful, consultation process, explaining the current environmental and social risks and impacts and facilitating the affected communities’ input into how those will be managed. If the parties are not able to agree on a solution, we request that the complaint proceed to Compliance Review. We do not request confidentiality. This complaint is expanded under five headings: I. Overview of this complaint ...........................................

Complaint > Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit

Compliance Report: Investigation Report (English)

...requested that the Bank provide additional funding. By February 1987, all reports indicated no progress. 5. A review by the Bank in May 1987 was rather more concerned about the project as a whole: NEA’s compliance with the agreements reached in prior reviews was described as “extremely poor.” This was followed by a statement in July 1987 to the Bank that “the above consultants would not be asked to develop a resettlement action plan, as the project does not envisage the resettlement of per...

Complaint > Kosovo Power Project (Proposed)

Filing: 78-Request for Inspection (English)

...Requests We request the Inspection Panel to closely analyse all abovementioned complaints identified and analyzed in details in Annex “Technical Annex to the Request for Inspection on the Proposed Kosovo Power Project”. This Annex should be considered a composite part of the complaint. We request the Inspection Panel to immediately review the complaint and request the Board of the World Bank to immediately address all demands and concerns raised on the concerned projects. ...

Complaint > Lydian Intl3-01/Gndevaz & Jermuk

Compliance Report: English

...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA and how IFC/MIGA assured itself/themselves of a project’s E&S performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s environmental and social (E&S) performance. In the context of a CAO compliance investigation, at issue ...

Complaint > National Drainage Program Project

Management Action Plan: 34-Second Management Progress Report Annex (English)

...Request for Inspection to the Inspection Panel of WAPDA on September 10, 2004. The Request raised issues most of which related to the prior LBOD Stage 1 Project, which closed in 1997. The location and component of the LBOD Project is shown in Fig.1. The Requesters claimed that the LBOD system was faulty and they had incurred losses because of its poor design. The Requesters claimed that the Bank had failed to observe or had otherwise violated various provisions of its own operational Policies an...

Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

Filing: 103-Request for Inspection

...request the Inspection Pane1 to recommend t~ the World Bank's Executive Directors to carry out an 1nvestigation on these matters.· . Klnd Regards, Rag·i p Gr~jceveJ, Head of the Community still residing in Old Hade 0037744298215 ~ . Old Hade, Obttiq Community, Kosova 41!~ IJ> Avni Grajcevci, Head of the Community evicted in 2004 from Shala neighborhood, imprisoned in 2004 for 12 days for refusing to leave h...

Complaint > Ficohsa-02/Tela

Monitoring: English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private-sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org. Second Compliance Monitoring Report – IFC Investment in Ficohsa, Honduras (June 2019) 4 Table of Contents Acronyms .........................

Complaint > Ficohsa-01/ CAO Vice President Request

Monitoring: English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private-sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org. Second Compliance Monitoring Report – IFC Investment in Ficohsa, Honduras (June 2019) 4 Table of Contents Acronyms ..................................

Complaint > West African Gas Pipeline Project

Management Action Plan: 40-Third Management Progress Report

...requested by many communities. A program of livelihood assistance to support the income and production of Project displaced households and enterprises, that detailed study may show are falling below the bar of ‘no worse off’. (c) Environmental and safety compliance. Major actions under the MAP have been completed; however, with the project transitioning into operations, a number of activities, such as translation of Environmental Management Plan (EMP) for the operations phase, co...

Complaint > Ecodevelopment Project

Filing: 11-Request for Inspection (English)

...Request to review Nagarhole Eco Development Plan, stop funding inm1ediately, your intervention urged. ' We the members ~f-NAGARHOLE BUDAKATIU HAKKU STAPANA SAMITHl (Nagarhole Tribals Rights Restoration Co.nmUttee) herewith record our protest against the proposed Nagarhole Eco Development plan & tribal rehabilitation supported by World Bank and implemented through Karnataka Forest Department which...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Agreement: English

...request of the dialogue table participants, ASOCHIVIDA (Asociación Chichigalpa por la Vida) and NSEL (Nicaragua Sugar Estates Limited), the Office of the Compliance Advisor/Ombudsman (CAO) for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA) - members of the World Bank Group - has considered important to carry out an updated medical needs assessment in the treatment of Chronic Renal Insufficiency in the Chichigalpa Health Center in order to verify c...

Complaint > Integrated Citarum Water Resources Management Investment Program 2

Compliance Report: CRP Final Report (Bahasa Indonesia)

...President (laporan dan rekomendasi kepada Presiden) SERD  Southeast Asia Department (Departemen Asia Tenggara) SPF  special project facilitator (fasilitator proyek khusus) TOR  terms of reference (kerangka acuan) WTC  West Tarum Canal (Saluran Tarum Barat/STB) Dalam laporan ini, "$" mengacu pada dolar AS. I. PENGANTAR 1. Laporan ini disiapkan oleh Panel Peninjauan Kepatuhan (Compliance Review Panel/CRP) sebagai tanggapan atas permohonan peninjauan kepatuhan menyangkut Program In...