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EBRD Project Complaint Mechanism
By default, will the IAM respond in the language of the request?
Yes
Benchmark Category
Languages of the complaint
Date of Policy Review
Jan, 2014
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Yes
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review