Iams | Accountability Console

Independent Accountability Mechanisms

An independent accountability mechanism (IAM) is a citizen-driven complaint office of an IFI that operates independently of the IFI project teams. IAMs receive and respond to complaints regarding social and environmental concerns related to IFI-supported projects. Most IAMs offer two functions for addressing complaints: dispute resolution and compliance review.

Active IAMs

Accountability Mechanism	Bank or Institution	Acronym	Active Complaints	Closed Complaints
Corporate Social Responsibility Counsellor	Canadian Office of the Extractive Sector	COES CSR	0	6
Independent Project Accountability Mechanism	European Bank for Reconstruction and Development	EBRD IPAM	6	10
Accountability Mechanism	World Bank	WB AM	0	0
Examiner for Environmental Guidelines	Japan International Cooperation Agency	JICA EEG	1	5
Objection Procedures on Environmental Guidelines	Nippon Export and Investment Insurance	NEXI OPEG	0	0
Compliance Officer	Export Development Canada	EDC CO	0	0
Independent Recourse Mechanism	African Development Bank	AfDB IRM	8	88
Environmental and Social Complaints Mechanism	French Development Agency	AFD ESCM	4	9
Office of Accountability	U.S. International Development Finance Corporation	DFC OA	0	0
Independent Consultation and Investigation Mechanism	Inter-American Development Bank	IDB MICI	5	162
Complaints Mechanism	Australia Export Finance and Insurance Corporation	AEFIC CM	0	0
Social and Environmental Compliance Unit	United Nations Development Programme	UNDP SECU	8	9
Inspection Panel	World Bank	WB Panel	8	136
Compliance, Effectiveness and Integrity Unit	Asian Infrastructure Investment Bank	AIIB CEIU	0	0
Examiner for Environmental Guidelines	Japan Bank for International Cooperation	JBIC EEG	1	5
Stakeholder Response Mechanism	United Nations Development Programme	UNDP SRM	3	4
Complaints Mechanism	Australia Export Finance and Insurance Corporation	EFIC CM	0	0
Ombudsperson	Brazilian Development Bank	BNDES Ombudsman	0	0
Complaints Mechanism	European Investment Bank	EIB CM	55	210
Compliance Advisor/Ombudsman	IFC/MIGA	IFC CAO	35	350
Special Project Facilitator and Compliance Review Panel	Asian Development Bank	ADB SPF CRP	24	184
Independent Redress Mechanism	Green Climate Fund	GCF IRM	2	5
Office of Accountability	Overseas Private Investment Corporation	OPIC OA	0	16
Internal Audit Department	Black Sea Trade and Development Bank	BSTDB IAD	0	0
Independent Complaints Mechanism	German Investment Corporation, Netherlands Development Finance Company	DEG/FMO/PR ICM	9	6

Inactive IAMs

Accountability Mechanism	Bank or Institution	Acronym	Active Complaints	Closed Complaints
Independent Resource Mechanism	European Bank for Reconstruction and Development	EBRD IRM	0	13
Project Complaint Mechanism	European Bank for Reconstruction and Development	EBRD PCM	11	216