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EIB Complaints Mechanism
How long does the IAM take to determine eligibility for further review?
Other
Benchmark Category
Who determines eligibility
Date of Policy Review
Mar, 2020
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
Initial admissibility decision takes up to 20 days. The eligibility decision for compliance review and mediation for complaints on environmental and social impacts and governance complaints takes up to 105 days.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review