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Nepal Power System Expansion


Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 359

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 526

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Cultural heritage

Description: Complaint raises concerns about impacts on any type of tangible or intangible cultural heritage, including significant sites, unique environmental features, cultural knowledge, and traditional lifestyles.

Complaints with this Issue: 117

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 481

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 482

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Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 387

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Description: Complaint raises concerns regarding impacts on individuals because of their gender identity that do not relate specifically to gender-based violence.

Complaints with this Issue: 21

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Indigenous peoples

Description: Complaint raises concerns about impacts on indigenous or traditional communities.

Complaints with this Issue: 88

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Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 226

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 169

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Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 343

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Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 964

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Name: Nepal Power System Expansion

Investments: EIB 20130599

Client: Nepal Electricity Authority (NEA)

Support: Loans

Country: Nepal


IAM: Complaints Mechanism (CM)

ID: SG/E/2018/39

Date Filed: Oct. 8, 2018

Date Closed: April 14, 2021

Status: Monitoring


On 8 October 2018 the Free Prior and Informed Consent (“FPIC”) and Rights Forum (“the Complainants”) sent a letter to the EIB Complaints Mechanism (EIB-CM) submitting a request for mediation regarding part of the EIB-funded 220 kV Marsyangdi Corridor high voltage transmission line and other hydropower sector development in the region. The allegations leading to the request for mediation relate to the following: 1) Lack of adequate consultation, agreement seeking and information sharing/disclosure about the project, its impacts and how each impact can be avoided, mitigated or compensated; 2) Inadequate compensation and lack of proper compensation process, benefit sharing scheme and appropriate census; 3) Lack of adequate FPIC process concerning the indigenous communities affected by the project; 4) Insufficiencies in terms of the substance and timing of the environmental and social studies performed (alleged “salami-slicing” of the studies and lack of a cumulative impact assessment). In case a collaborative resolution process is not possible or concludes without resolution of the issues, the Complainants request a compliance review.

Complaint Stages


Oct. 8, 2018



Start Date: Oct. 8, 2018


Oct. 8, 2018 -

Oct. 15, 2018


Status: Closed With Output

Start Date: Oct. 8, 2018

End Date: Oct. 15, 2018


Oct. 15, 2018 -

July 22, 2019


Status: Closed With Output

Start Date: Oct. 15, 2018

End Date: July 22, 2019

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Actor(s) involved refused to participate, Company or government refused to go through dispute resolution

Compliance Review

July 22, 2019 -

March 29, 2021

Compliance Review

Status: Closed With Output

Start Date: July 22, 2019

End Date: March 29, 2021

Has Compliance Report: Yes

Non-Compliance Found: Yes


March 29, 2021


Status: In Progress

Start Date: March 29, 2021


April 14, 2021