Zenata Urban Development | Accountability Console
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Zenata Urban Development

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 527

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Corruption/fraud

Description: Complaint raises concerns about corruption and/or fraud related to the project. Most IAMs cannot address corruption or fraud concerns.

Complaints with this Issue: 30

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 482

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Environmental

Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 387

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Gender-related

Description: Complaint raises concerns regarding impacts on individuals because of their gender identity that do not relate specifically to gender-based violence.

Complaints with this Issue: 21

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Livelihoods

Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 344

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 965

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Project

Name: Zenata Urban Development Project

Investments: EIB 20120617

Client: SOCIETE D'AMENAGEMENT ZENATA

Support: Loans

Country: Morocco

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2021/08

Date Filed: March 23, 2021

Status: Active

Description

On 23 March 2021, the EIB Group Complaints Mechanism Division (EIB-CM) received a complaint from an individual regarding social and economic issues arising in the context of the resettlement process that takes place as part of the Zentana Urban Development Project.

Complaint Stages

Filing

March 23, 2021

Filing

Status:

Start Date: March 23, 2021

Registration

March 23, 2021 -

March 31, 2021

Registration

Status: Closed With Output

Start Date: March 23, 2021

End Date: March 31, 2021

Eligibility

March 21, 2021 -

July 25, 2021

Eligibility

Status: Closed With Output

Start Date: March 21, 2021

End Date: July 25, 2021

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Not offered by mechanism, Dispute resolution was not an option in this case

Compliance Review

July 25, 2021

Compliance Review

Status: In Progress

Start Date: July 25, 2021

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Complaint not yet reached stage, Compliance Review in progress

Closed

Not Closed

Timeline

Documents

Name Category Description
Request Filing