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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Compliance Report: English

    ...president, the CAO vice president or senior management of IFC/MIGA. CAO Compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project environmental and social performance. The purpose of a CAO Compliance Investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and, as a result, improve E&S performance. A CAO compliance investigation is “a systematic, documented verification process of objectively ob...

    IFC Compliance Advisor/Ombudsman - India
  2. Complaint > Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request

    Management Response: 42-Management Response (English)

    ...vices. By conserving the cur- The shops and services mentioned by the Requesters—filling rent shops and services established in the station, truck wash, oil change, tire repair, snack bar, diner—are locality (filling station, truck wash, oil change, located to the south of the latest road alignment design presented tire repair, snack bar, dinner) their owners will by the Province. Accordingly, the shops and services will not be not damaged and future claims for...

    WB Inspection Panel - Argentina - 2006
  3. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Management Response: 22-Management Response (English)

    ...President, Vice-Presidents and Directors concerning this Project. A list of correspondence between Mr. Yorongar and the Bank is provided in Annex H. Senior Bank Management has also met him in person, and listened and responded to his concerns on several occasions. Many of the claims raised in the Request were raised in the context of Mr. Yorongar’s previous correspondence. One occasion where a question of adequate compensation arose is cited and documented by the Requestors in the Request. In th...

    WB Inspection Panel - Chad - 2001
  4. Complaint > Eco Oro-01/Bucaramanga

    Compliance Report: English

    ...President, the CAO Vice President or senior management of IFC/MIGA. CAO Compliance Investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project E&S performance. The purpose of a CAO Compliance Investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO Compliance Investigation, at issue is whether:  the actual E&S outcomes of a project are consi...

    IFC Compliance Advisor/Ombudsman - Colombia
  5. Complaint > Reventazon HPP-01

    Compliance Report: English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA and how IFC/MIGA assured itself/themselves of a project’s E&S performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s environmental and social (E&S) performance. In the context of a CAO compliance investigation, at issue is whe...

    IFC Compliance Advisor/Ombudsman - Costa Rica
  6. Complaint > Forest Concession Management and Control Pilot Project

    Eligibility: 36-Management Report and Recommendation (English)

    ...President’s Memorandum on Adaptable Lending, 1997 and subsequent directives on Learning and Innovation Loans (LILs). 1 OP 4.36 (Forestry) issued in September 1993 applies to this Project because the Credit financing the FCMCPP was approved in June 2000 while the current Bank Policy OP/BP 4.36 (Forests) was issued in November 2002. vi I. INTRODUCTION 1. On February 4, 2005, the Inspec...

    WB Inspection Panel - Cambodia - 2005
  7. Complaint > Forest Concession Management and Control Pilot Project

    Compliance Report: 36-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Cambodia - 2005
  8. Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

    Compliance Report: 24-Investigation Report (English)

    ...Vice President and General Counsel of IDA, issued a memorandum containing his “Legal Advice in Response to Request by Inspection Panel” (see the full Legal Opinion in Annex 1).108 105 Id., p.43, ¶ 132. 106 Mitigation for Loss of Bujagali Falls: The Kalagala Offset, attachment to the Letter dated April 25, 2001. 107 Ibid. 108 In short, the Legal Opinion confirmed the Panel’s concerns regarding the validity, enforceability and binding nature of the Kalagala Off...

    WB Inspection Panel - Uganda - 2001
  9. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Project Document: Chad-Cameroon Petroleum Development and Pipeline Project Implementation Completion Report

    ...Vice President: Gobind T. Nankani Country Director: Ali M. Khadr Sector Manager: Iyer V. Subramaniam Task Team Leader/Task Manager: Marc L. Heitner CHAD and CAMEROON PETROLEUM DEVELOPMENT AND PIPELINE PROJECT CONTENTS Page No. 1. Pr...

    WB Inspection Panel - Chad - 2006
  10. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Project Document: Chad-Cameroon Petroleum Development and Pipeline Project Program Performance and Assessment Report

    ...President Idriss Deby in 1991. A period o f attempts at national reconciliation ensued, culminating in 1993 in a new constitution that legalized opposition political parties’ and set presidential term limits, which President Deby repeatedly asserted would be respected. The understanding lasted for about a decade and produced a modicum o f political stability, particularly from 1996, when the President was re-elected and multiparty elections were held. The political situation thus appeared ...

    WB Inspection Panel - Chad - 2009
  11. Complaint > Mundra Ultra Mega Power Project

    Compliance Report: Final Report (English)

    ...president and the vice- president of MASS subsequently informed the CRP that MASS did not wish B. Patel to represent the association in this complaint. Accordingly, on 23 June 2014, the CRP accepted B. Patel as personal representative for the project-affected people for whom he presented authorization on 20 January 2014. 15 Compliance Advisor Ombudsman (CAO). 2013. Audit Report: CAO Audit of IFC Investment in Coastal Gujarat Power Limited, India, 22 August. USA. 8 ...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2015
  12. Complaint > Land Management and Administration Project

    Compliance Report: 60-Investigation Report (English)

    ...Vice President SA Social Assessment SDR Special Drawing Rights TOR Terms of Reference UN United Nations UNCHS United Nations Human Settlements Programme/Centre for Human Settlements (UN HABITAT) UNDP United Nations Development Program UNTAC United Nations Transitional Authority in Cambodia URC Urban Resource Center US $ United States Dollars iv Overview The Inspection Panel has prepared t...

    WB Inspection Panel - Cambodia - 2009
  13. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Compliance Report: 37-Investigation Report (English)

    ...vice president of Huachiew Chalermprakiat University; then joined the Thailand Environment Institute (TEI) as vice president. In 1998, Mr. Onchan was appointed president of TEI. He helped establish and was appointed president of the Mekong Environment and Resource Institute (MERI) in 2000. He has served as advisor to the Prime Minister and to the Minister of Science, Technology and Environment, as member of the National Environmental Board, chairman of the National EIA Committee, chairman of the...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  14. Complaint > Downtown Redevelopment, Modernization of Metropolitan Public Transport, and of Government Offices Project

    Compliance Review: Public Release of the Compliance Review Report and final decision by the Board of Executive Directors

    ...Vice President; Vice President for Countries; Vice President for Sectors and Knowledge; Manager of the Climate Change and Sustainable Development Sector; Manager of the Infrastructure and Energy Sector; Manager of the Southern Cone Countries; Representative in Paraguay; Chief of the Transport Division; Chief of the Housing and Urban Development Division; Chief of the Environmental Safeguards Unit; and ...

    IDB Independent Consultation and Investigation Mechanism - Paraguay - 2018
  15. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Filing: English

    ...Vice President 2121 Pennsylvania Avenue, NW Room F11K-232 Washington, DC 20433 United States Fax (202) 522-7400 cao-compliance@ifc.org Submitted via electronic mail and U.S. mail Dear Ms. Taylor, We, the citizens of the Shibibo-Konibo indigenous villages of Canaán de Cachiyacu and Nuevo Sucre, hereby submit this complaint to the Compliance/Advisor Ombudsman (“CAO”) regarding human rights and environmental violations caused by International Finance Corporation (“IFC”) client...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
  16. Complaint > South-West Corridor Road Project

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...vice (provided by three companies), providing a door to door service to the town centre. For this reason, the project did not envisage providing a bus shelter near Martuk, since there was no urgent need for it. 5.4 There are no toilet facilities at the bus stops. The ...

    EBRD Project Complaint Mechanism - Kazakhstan
  17. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Response: 47-Management Response (English)

    ...President of the Albanian American Wom- en’s Organization and then President of the Albanian- Jewish Committee of New York, since January 2006, with reference to the Bank-supported Power Sector Generation and Restructuring Project. Either the Vice ...

    WB Inspection Panel - Albania - 2007
  18. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Eligibility: 27-Management Report and Recommendation (English)

    ...vice on highly risky and contentious projects with serious and multidimensional environmental concerns, Management would welcome an opportunity to discuss with the Inspection Panel what constitutes “independent” advice in the context of the Pipeline Project and CAPECE. The IAG and the ECMG report to the Bank and to the IFC for contractual purposes. Given the nature of their contractual arrangements, they do provide an independent check on the projects. They provide advice resulting from their ow...

    WB Inspection Panel - Cameroon - 2002
  19. Complaint > Bilt Paper-02/Sipitang

    Compliance Report: CAO Compliance Investigation Report - Bilt-02 - April 13, 2018 - ENGLISH

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA and how IFC/MIGA assured itself/themselves of a project’s environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s E&S performance. In the context of a CAO compliance investigation, at issue is whe...

    IFC Compliance Advisor/Ombudsman - Malaysia - 2018
  20. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Management Response: 82-Management Report and Recommendation - Ethiopia PBS - Phase III Project

    ...vices. In a survey on financial transparency, covering a sample of thousands of local people in pilot areas, more than 84 percent responded positively to social accountability initiatives, which had increased citizens’ awareness of their rights, responsibilities, and entitlements to basic services. After service providers and users drew up joint service improvement plans, basic services improved, and so did the quality of the engagement between citizens and service providers. Through the financi...

    WB Inspection Panel - Ethiopia - 2012