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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Barro Blanco

    Compliance Report: Panel report No. 1 Barro Blanco Hydroelectric Project Panama

    ...requested that the consultants respect the process. It is noted that the lenders also specifically requested consultants and the company to analyse the outcomes of the UNDP process and amend the ESAP in the light of the reports. 185.In their review of the outcomes of the UNDP process, the consultants specifically referenced the issue of aquatic species and the Gallery Forest. The forest issue is considered below, but in respect of aquatic species, the consultants note that on-going aquatic ...

    DEG/FMO/PR Independent Complaints Mechanism - Panama - 2015
  2. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Compliance Report: 82- Inspection Panel Investigation Report Ethiopia PBS Phase III Project

    ...Requesters also argue that PBS I, II and III constitute a single continuous program with only minor modifications at each phase, and that the manner in which PBS III is designed provides critical resources to woredas for their implementation of designated local level development activities, villagization being among them. 92 Request for Inspection: 1. 93 Request for Inspection: 5. 94 Request for Inspection: 5. 95 Request for Inspection: 6. 96 Request for Inspection: 6. 97 Reque...

    WB Inspection Panel - Ethiopia - 2012
  3. Complaint > Wilmar Group-01/West Kalimantan

    Filing: Procedural irregularities and standards violations in IFC support for Wilmar Trading, July 18, 2007

    ...President of the World Bank considering the same matter (copy enclosed), we are writing to express our concerns about the IFC’s financing of the palm oil trading company Wilmar Trading / Wilmar International through a series of three investment projects and a GEF grant. Detailed field assessments show that, through the operations of its wholly owned subsidiaries, Wilmar is party to serious and long term social and environmental impacts which are at odds with the IFC’s standards. We also con...

    IFC Compliance Advisor/Ombudsman - Indonesia
  4. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestions are intend...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  5. Complaint > Itaparica Resettlement and Irrigation Project

    Management Response: Management Response

    ...Request for Inspection Panel Review of the Itaparica Resettlement and Irrigation Project (“thc Rcqucst’) filed by the Pólo :Sin&caì dos Trabalhadores Rurais do Submédio São Francisco on hlu& i 9. i 997 Under the Board Resolution establishing the Inspection Panel (Resolution 93-10, 9.’LC!Y3) thrs Request is ineligible for consideration because more than 95% of the Loan Proceeds had bcen disbursed as of the date the Request was received. However, in the interest of trsnswnc’.. the following ...

    WB Inspection Panel - Brazil - 1997
  6. Complaint > None

    Filing: Request for compliance review [PDF]

    ...request that you send all correspondence on this matter to Mr. Fiu Mata’ese Elisara (fiuelisara51@yahoo.com); Mr. Leuluaialii Tasi Malifa (vaoga@yahoo.com); Mr. Lilomaiava Ken Lameta (kslameta9585@gmail.com); and Dr. Telei’ai Sapa Saifaleupolu (s_saifaleupolu@yahoo.com.au). We have prepared this complaint with support from Inclusive Development International (IDI). We request that you also include Natalie 1 Technical Assistance Project Phase I, II and II numbers 37234, 41173-01, 46512. These TAs...

    - - 2016
  7. Complaint > Rehabilitation of the Railway in Cambodia Project

    Monitoring: 4th Annual Monitoring Report (English)

    ...request for compliance review of the Project was sent to the CRP on 28 August 2012 by 22 project-affected persons represented by David Pred of Inclusive Development International and Eang Vuthy of Equitable Cambodia. The requesters explicitly sought to keep their identities confidential. 3. Upon determination of eligibility of the request, the CRP submitted its report to the Board which subsequently authorized the conduct of a compliance review on 9 October 2012. Upon completion of the com...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2019
  8. Complaint > Mumbai Urban Transport Project

    Management Action Plan: 32-Sixth Management Progress Report

    ...Requesters from Gazi Nagar relocated to a non-MUTP site of their choice. The third group of Requesters from Bharti Nagar was left unaffected by SCLR. The fourth group of Requesters representing shopkeepers affected by the Jogeshwari Road-over- Bridges (ROBs) is not a part of the MUTP R&R process as the ROBs were excluded from the Project during its restructuring in 2008. MMRDA handed over the list of 389 ROB-affected shopkeepers and as many alternative shops to the Municipal Corporation of Great...

    WB Inspection Panel - India - 2004
  9. Complaint > Forest Concession Management and Control Pilot Project

    Management Response: 36-Management Response (English)

    ...Request for Inspection, IPN Request RQ05/1 (hereafter referred to as “the Request”), concerning the Cambodia Forest Concession Management and Control Pilot Project (“FCMCPP” or “the Project”), Credit No. 3365-KH, financed by the International Development Association (IDA). 2. Structure of the Text. The document contains the following sections: Section II provides information on the Request; Section III presents background information and analytical work on the Project, including the overall...

    WB Inspection Panel - Cambodia - 2005
  10. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Project Document: Chad-Cameroon Petroleum Development and Pipeline Project Program Performance and Assessment Report

    ...President Idriss Deby in 1991. A period o f attempts at national reconciliation ensued, culminating in 1993 in a new constitution that legalized opposition political parties’ and set presidential term limits, which President Deby repeatedly asserted would be respected. The understanding lasted for about a decade and produced a modicum o f political stability, particularly from 1996, when the President was re-elected and multiparty elections were held. The political situation thus appeared ...

    WB Inspection Panel - Chad - 2009
  11. Complaint > Smallholder Agriculture Development Project

    Eligibility: 62-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ 09/10 (hereafter referred to as “the Request”), concerning the Papua New Guinea (PNG) Smallholder Agriculture Development Project (“SADP” or “the Project”) financed by the International Development Association (IDA). The Request for Inspection was submitted by the Ahora/Kakandetta Pressure Group, affected customary land owners from Oro province and smallholders in one of the three Project areas (the “Requesters”). The Requesters asked that their identities ...

    WB Inspection Panel - Papua New Guinea - 2009
  12. Complaint > Private Power Generation Project

    Compliance Report: 44-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requesters and ...

    WB Inspection Panel - Uganda - 2007
  13. Complaint > Promoting Economic Use of Customary Land and Grant No. 0392 (SAM): Samoa Agribusiness Support Project

    Filing: Complaint

    ...request that you send all correspondence on this matter to Mr. Fiu Mata’ese Elisara (fiuelisara51@yahoo.com); Mr. Leuluaialii Tasi Malifa (vaoga@yahoo.com); Mr. Lilomaiava Ken Lameta (kslameta9585@gmail.com); and Dr. Telei’ai Sapa Saifaleupolu (s_saifaleupolu@yahoo.com.au). We have prepared this complaint with support from Inclusive Development International (IDI). We request that you also include Natalie                                   ...

    ADB Special Project Facilitator and Compliance Review Panel - Samoa - 2014
  14. Complaint > Electricity Expansion Project

    Management Action Plan: First Management Progress Report

    ...Request for Inspection submitted by members and representatives of a Maasai community resettled due to the Project-supported geothermal developments in the Greater Olkaria Geothermal Area was registered by the World Bank’s Inspection Panel (IPN Request RQ 14/06). The same concerns brought to the Panel were raised with the European Investment Bank Complaint Mechanism (EIB-CM) as the Project is co-financed by the EIB. 4. Management submitted its Response to the Request on December 19, 2014. ...

    WB Inspection Panel - Kenya - 2014
  15. Complaint > Rajasthan Urban Sector Development Program

    Filing: Request for Compliance Review

    ...requested. 6. Please share a copy of report or map showing areas included in 5 different zones of Sri Ganganagar. Map enclosed as requested. 7. Has Larsen and Toubro delegated the work to various sub-contractors? The contract has been awarded by RUIDP to M/s L&T 8. What is the expected Project Completion Date for Sri Ganganagar? Tentative project completion date is 31 December-2021. 9. When will the Public Streets/Roads in Mukharjee Nagar, Sri Ganganagar be restored? The pipeline insta...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2022
  16. Complaint > Western Poverty Reduction Project

    Filing: 16-Request for Inspection (English)

    ...request the Panel to recommend to the Bank's Executive Directors that an investigation of these matters be carried out in order to resolve the problems. As advised in your Operating Procedures, this request for Inspection is brief. We also are willing and able to provide supplemental information. We authorize you to make this request public, with the exception of Annex A. John Ackerly Bhuchung Tsering President ...

    WB Inspection Panel - China - 1999
  17. Complaint > VEIL II-01/ Ratanakiri Province

    Filing: Complaint to CAO VEIL II - Feb 2014

    ...President Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Tel: + 1 202-458-1973 Fax: +1 202-522-7400 e-mail: cao-compliance@ifc.org February 10, 2014 Dear Vice President Taylor Re: Complaint concerning IFC investment in Dragon Capital Group and VEIL (Project no. 10740 and 20926) 1. Inclusive Development International (IDI), Equitable Cambodia (EC), Cambodian Indigenous Youth Association (CIYA), Indigenous Rights...

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  18. Complaint > Mundra Ultra Mega Power Project

    Monitoring: CRP 2nd Annual Monitoring Report (English)

    ...president and the vice- president of MASS subsequently informed the CRP that MASS did not wish B. Patel to represent the association in this complaint. Accordingly, on 23 June 2014, the CRP accepted B. Patel as personal representative for the project- affected people for whom he presented authorization on 20 January 2014. 3 Salemamad Kara, a fish trader. The complaint list...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2017
  19. Complaint > NTPC I Power Generation Project

    Compliance Report: Inspection Panel Investigation Report

    ...Request for Inspection 2. On May 1, 1997 the Panel received a Request for Inspection (“Request”) from a representative of people living in the project area. The claims in the Request focus on allegations of harm suffered as a result of non-compliance by the Bank with its policy on involuntary resettlement. The Chairman of the Panel registered the Request on May 2, 1997. Management Response 3. The Management Response (“Response”) to the Request was submitted to the Panel on June 3, 1997. ...

    WB Inspection Panel - India - 1997
  20. Complaint > Eleme Fertilizer II-02/Port Harcourt

    Compliance Review: CAO Appraisal Report

    ...requests for changes to the collective bargaining agreement. In relation to occupational health and safety, an IFC client is required to provide a safe and healthy work environment. As necessary, this includes taking into account inherent risks in its sector and hazards relevant to its business activity and providing adequate personal protective equipment (PPE). Based on IFC’s supervision documentation, CAO notes that the third-party consultant reached a positive view on the company’s OHS s...

    IFC Compliance Advisor/Ombudsman - Nigeria - 2024