WB Inspection Panel Benchmark | Accountability Console

WB Inspection Panel

By default, will the IAM respond in the language of the request?

Other

Benchmark Category

Languages of the complaint

Date of Policy Review

Apr, 2020

Page Updated On:

April 27, 2022, 5 p.m.

Citations

2020 Board Resolution; p. 10, section 56

Notes

"Prompt disclosure of information to requesters and the public, as stipulated in paragraphs 43 and 55 is important. The Executive Directors require that such information be provided by Management to claimants in their language, to the extent possible."

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	Other
OPIC Office of Accountability	Other
UNDP Social and Environmental Compliance Unit	Yes
DEG/FMO/PR Independent Complaints Mechanism	No
UNDP Stakeholder Response Mechanism	Other
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Unknown
IDB Independent Consultation and Investigation Mechanism	No
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Other
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Other
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	No
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review