Tata Tea-02/Assam | Accountability Console
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Tata Tea-02/Assam

Issues

Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 288

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 429

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Human rights

Description: Complaint frames concerns using the language of human rights violations.

Complaints with this Issue: 60

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Labor

Description: Complaint raises concerns about violations of appropriate labor standards related to the project, including issues regarding compensation, workplace conditions, retaliation, and child or forced labor.

Complaints with this Issue: 83

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Other

Description: Complaint raises concerns about impacts that do not fit in one of the other categories. Complaints about which there is no publicly available information regarding the issues raised are also included.

Complaints with this Issue: 169

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Retaliation (actual or feared)

Description: Complaint raises concerns about incidents or risk of harm against those who have raised concerns about the project perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents. Retaliation may include discrimination, slander, threats, denial of services, unfounded judicial proceedings, and termination of employment. Concerns regarding specific incidents of violence are not included.

Complaints with this Issue: 52

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Sectors

Agribusiness

Description: Project relates to the agricultural industry, including smallholder operations. Examples may include support for production, distribution, capacity building, and access to credit.

Complaints in this Sector: 63

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Project

Name: Tata Tea

Investments: IFC 25074

Client: Amalgamated Plantations Private Limited (APPL), Tata Group

Support: Equity

Country: India

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: 195

Date Filed: Feb. 2, 2013

Status: Monitoring

Description

IFC’s project with Amalgamated Plantations Private Limited (APPL) is to enable the setting up of a company that would acquire and manage the 24 tea plantations located in Assam and West Bengal, currently owned by Tata Tea Limited (TTL), and would implement a sustainable “worker-shareholder” model in which the management and employees have a significant shareholding. The total project cost including capital expenditure and working capital is estimated at $87 million; the IFC investment comprises an equity investment of $7.8 million.

In February 2013, three local NGOs filed a complaint on behalf of tea workers working and living in the company’s tea plantation areas. The complaint raises concerns about labor and working conditions at three different plantations, specifically citing long working hours, unpaid compensation, poor hygiene and health conditions, and a lack of freedom to associate among plantation workers. Furthermore, the complainants question the worker share-buying program, contending workers have been pressured into buying shares, often without proper information about the risks of such an investment.

Complaint Stages

Filing

Feb. 2, 2013

Filing

Status:

Start Date: Feb. 2, 2013

Registration

Not Undertaken

Registration

Status: Not Undertaken

Start Date: None

Eligibility

Feb. 2, 2013 -

Feb. 3, 2013

Eligibility

Status: Closed With Output

Start Date: Feb. 2, 2013

End Date: Feb. 3, 2013

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Mechanism deemed involvement unnecessary

Compliance Review

Feb. 6, 2014 -

Nov. 1, 2016

Compliance Review

Status: Closed With Output

Start Date: Feb. 6, 2014

End Date: Nov. 1, 2016

Has Compliance Report: Yes

Non-Compliance Found: Yes

Monitoring

Nov. 1, 2016

Monitoring

Status: In Progress

Start Date: Nov. 1, 2016

Closed

Not Closed

Timeline

Related Complaints

Project IAM Country Date Filed Status
Tata Tea/CAO Vice President Request IFC CAO India 01/05/2012 Monitoring