Complaints | Accountability Console
Complaints IAMs Register Login


Investment Type: Financial intermediaryx


A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

Complaint Filters

Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Investment Type
Project Country
Project Region
European Investment Bank CM Complaints IAM Country Date Filed Status
MBIRR Mobile Banking Service EIB CM Ethiopia 03/12/2021 Active
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
El Dorado International Airport IDB MICI Colombia 12/08/2011 Closed With Outputs
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Africa Investco-01 IFC CAO Mauritius 28/03/2012 Closed With Outputs Outside Process
Agri-Vie Fund-01/Kiboga IFC CAO Uganda 20/12/2011 Closed With Outputs
Agri-Vie Fund-02/Mubende IFC CAO Uganda 20/12/2011 Closed With Outputs
CIFI-01/Hidro Santa Cruz IFC CAO Guatemala 15/07/2015 Monitoring
Chad-Cameroon Pipeline-01 IFC CAO Cameroon, Chad 01/10/2009 Closed Without Outputs
Chad-Cameroon Pipeline-02/Cameroon IFC CAO Cameroon 16/05/2011 Closed With Outputs
Chad-Cameroon Pipeline-03/Doba IFC CAO Chad 20/10/2011 Closed With Outputs
Ficohsa-01/ CAO Vice President Request IFC CAO Honduras 21/08/2013 Closed With Outputs
Ficohsa-02/Tela IFC CAO Honduras 09/10/2015 Closed Without Outputs
Financial Intermediaries-01/CAO Vice President Request IFC CAO World 01/04/2011 Monitoring
Financial Intermediary (FI)-01/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
India Infrastructure Fund-01/Dhenkanal District IFC CAO India 15/04/2011 Monitoring
Niger Delta Contractor Revolving Credit Facility-01/Niger Delta IFC CAO Nigeria 01/06/2001 Closed Without Outputs
Real LRIF-01/Coban IFC CAO Guatemala 29/10/2014 Monitoring
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Active
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Rizal Commercial Banking Corporation (RCBC)-01 IFC CAO Philippines 11/10/2017 Monitoring
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
Indorama Kokand/Hamkor Bank-01 IFC CAO Uzbekistan 30/06/2016 Monitoring
Financial Intermediaries-04 IFC CAO Cambodia 10/02/2022 Active