Complaints | Accountability Console

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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

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Showing 145 Complaints

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French Development Agency ESCM Complaints	IAM	Country	Date Filed	Status
Biougra wastewater treatment plant/ Biougra wastewater treatment plant / Sanitation project	AFD ESCM	Morocco	19/05/2020	Closed Without Outputs
Unknown AFD Morocco Project	AFD ESCM	Morocco	05/01/2018	Closed Without Outputs
Unknown non AFD French NGO Project in Algeria	AFD ESCM	Algeria	07/01/2018	Closed Without Outputs
Unknown AFD Morocco Project	AFD ESCM	Morocco	08/01/2018	Closed Without Outputs
Urban development project, North Africa (Zenata, Morocco)	AFD ESCM	Morocco	08/01/2020	Closed Without Outputs
Unknown not-yet AFD Morocco Sanitation Project	AFD ESCM	Morocco	04/01/2018	Closed Without Outputs
Sanitation Project, North Africa (Taghjijt, Morocco)	AFD ESCM	Morocco	01/07/2020	Active
Sanitation Project, North Africa (Taghjijt, Morocco)	AFD ESCM	Morocco	01/08/2020	Active

African Development Bank IRM Complaints	IAM	Country	Date Filed	Status
Construction of the Marrakech - Agadir Motorway	AfDB IRM	Morocco	19/07/2010	Closed With Outputs
Nuweiba Combined Cycle Power Project	AfDB IRM	Egypt	25/06/2009	Closed Without Outputs
Unknown AfDB 1	AfDB IRM	Tunisia	01/06/2016	Closed Without Outputs
Youth Agribusiness Entrepreneurship Program	AfDB IRM	Morocco	01/06/2016	Closed Without Outputs
Unknown	AfDB IRM	Algeria	01/08/2022	Closed Without Outputs
Unknown	AfDB IRM	Tunisia	25/07/2022	Closed Without Outputs
Photovoltaic Solar Power Projects in Egypt, under the Feed-in-Tariff (Fit) Program in Egypt	AfDB IRM	Egypt	12/09/2022	Closed Without Outputs
Solar Water Pumps project in North and West Kordofan States	AfDB IRM	Sudan	19/10/2020	Closed Without Outputs

German Investment Corporation, Netherlands Development Finance Company ICM Complaints	IAM	Country	Date Filed	Status
Unknown DEG Finance Project Lebanon	DEG/FMO/PR ICM	Lebanon	03/07/2020	Closed Without Outputs
Unknown FMO Jordan Energy Project	DEG/FMO/PR ICM	Jordan	19/07/2019	Closed Without Outputs
Unknown FMO Jordan Energy Project	DEG/FMO/PR ICM	Jordan	30/08/2021	Closed Without Outputs

European Bank for Reconstruction and Development IPAM Complaints	IAM	Country	Date Filed	Status
Titan 2027 Eurobond	EBRD IPAM	Egypt	25/10/2022	Active

European Bank for Reconstruction and Development PCM Complaints	IAM	Country	Date Filed	Status
IPP4 Al-Manakher Power Project	EBRD PCM	Jordan	03/08/2015	Closed With Outputs

European Investment Bank CM Complaints	IAM	Country	Date Filed	Status
Autoroute Sfax-Gabes	EIB CM	Tunisia	13/02/2012	Closed With Outputs
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	05/01/2012	Closed With Outputs
Cairo Metro Line 3 (Phase 3) 2	EIB CM	Egypt	30/12/2014	Closed Without Outputs
DISI - Amman Water Conveyor	EIB CM	Jordan	14/10/2010	Closed Without Outputs
Electricity Network Upgrading	EIB CM	West Bank	24/10/2013	Closed With Outputs Outside Process
Groupe OCP - Modernisation	EIB CM	Morocco	17/11/2014	Closed Without Outputs
Nuweiba Power Plant Project	EIB CM	Egypt	19/05/2009	Closed With Outputs
STEG - Sousse Power Plant, Tunisia	EIB CM	Tunisia	12/12/2011	Closed Without Outputs
S3 Doublement de la MC27	EIB CM	Tunisia	08/01/2018	Closed With Outputs
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	14/12/2017	Closed With Outputs
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	21/07/2017	Closed With Outputs
Centrale Solaire de Ouarzazate	EIB CM	Morocco	15/05/2017	Closed With Outputs
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	02/03/2017	Monitoring
Réseau Ferroviaire Rapide	EIB CM	Tunisia	11/11/2016	Monitoring
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	19/06/2016	Monitoring
Projects Solaires Ouarzazate	EIB CM	Morocco	05/05/2016	Closed Without Outputs
Réseau Ferroviaire Rapide	EIB CM	Tunisia	06/04/2016	Monitoring
Rocade Extérieure du Grand Tunis	EIB CM	Tunisia	08/01/2016	Closed Without Outputs
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	25/06/2019	Closed With Outputs
Modernisation Routiere I	EIB CM	Tunisia	16/04/2018	Closed Without Outputs
Modernisation Routiere I	EIB CM	Tunisia	09/05/2018	Closed Without Outputs
Modernisation Routiere I	EIB CM	Tunisia	17/05/2018	Closed Without Outputs
ONEE Project Eolien	EIB CM	Morocco	22/10/2018	Closed With Outputs
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	05/11/2018	Closed With Outputs
S2 Denivellation de huit carrefours a Sfax	EIB CM	Tunisia	19/12/2018	Closed With Outputs Outside Process
Lebanon Round 1 Wind - Project 1	EIB CM	Lebanon	27/02/2020	Closed With Outputs Outside Process
S2 Denivellation de huit carrefours a Sfax	EIB CM	Tunisia	03/03/2021	Closed With Outputs
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	25/12/2021	Closed With Outputs Outside Process
G1 Penetrante Sud	EIB CM	Tunisia	16/08/2022	Closed With Outputs Outside Process
G1 Penetrante Sud	EIB CM	Tunisia	11/10/2022	Closed With Outputs Outside Process
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	02/12/2021	Closed With Outputs
Zenata Urban Development Project	EIB CM	Morocco	01/02/2022	Active
Zenata Urban Development Project	EIB CM	Morocco	28/04/2022	Closed With Outputs Outside Process
Zenata Urban Development Project	EIB CM	Morocco	06/05/2022	Monitoring
Zenata Urban Development Project	EIB CM	Morocco	06/06/2022	Closed With Outputs
Zenata Urban Development Project	EIB CM	Morocco	15/10/2022	Closed Without Outputs
Zenata Urban Development Project	EIB CM	Morocco	17/10/2022	Closed With Outputs Outside Process
Zenata Urban Development Project	EIB CM	Morocco	26/10/2022	Closed Without Outputs
Zenata Urban Development Project	EIB CM	Morocco	03/11/2022	Monitoring
Zenata Urban Development	EIB CM	Morocco	23/03/2021	Monitoring
S4 Deviation Zarzis	EIB CM	Tunisia	16/11/2021	Monitoring
Programme National Assainissement PNA II	EIB CM	Morocco	19/04/2022	Closed With Outputs Outside Process
Lebanon Round 1 Wind - Project 1	EIB CM	Lebanon	02/11/2020	Closed With Outputs Outside Process
Cairo Metro Line 3 (Phase 3)	EIB CM	Egypt	25/12/2021	Closed With Outputs
Zenata Urban Development	EIB CM	Morocco	22/12/2022	Closed With Outputs Outside Process
Zenata Urban Development	EIB CM	Morocco	14/12/2022	Active
Zenata Urban Development	EIB CM	Morocco	06/03/2023	Closed With Outputs Outside Process
Zenata Urban Development	EIB CM	Morocco	11/04/2023	Closed With Outputs
Zenata Urban Development	EIB CM	Morocco	15/04/2023	Monitoring
Zenata Urban Development	EIB CM	Morocco	19/05/2023	Monitoring
Zenata Urban Development	EIB CM	Morocco	10/06/2023	Monitoring
Zenata Urban Development	EIB CM	Morocco	14/06/2023	Monitoring
Zenata Urban Development	EIB CM	Morocco	14/06/2023	Monitoring
Zenata Urban Development	EIB CM	Morocco	14/06/2023	Monitoring
Zenata Urban Development	EIB CM	Morocco	14/06/2023	Monitoring
Zenata Urban Development	EIB CM	Morocco	12/08/2023	Active
Zenata Urban Development	EIB CM	Morocco	22/08/2023	Closed With Outputs
Zenata Urban Development	EIB CM	Morocco	11/09/2023	Active
Zenata Urban Development	EIB CM	Morocco	13/09/2023	Active
Zenata Urban Development	EIB CM	Morocco	03/10/2023	Active
Zenata Urban Development Project	EIB CM	Morocco	19/10/2022	Monitoring
Kafr El Sheikh Waste Water Treatment	EIB CM	Egypt	27/03/2023	Closed With Outputs
Appui au Secteur de L'Eau Potable	EIB CM	Tunisia	21/03/2023	Closed With Outputs
Zenata Urban Development Project	EIB CM	Morocco	11/04/2023	Closed Without Outputs
Pont de Bizerte	EIB CM	Tunisia	22/05/2023	Closed With Outputs
Station d'opuration de Biougra	EIB CM	Morocco	20/10/2021	Closed Without Outputs
Station dâÃ©puration de Biougra	EIB CM	Morocco	10/09/2020	Closed Without Outputs
Zenata/les Habitants du Douar	EIB CM	Morocco	09/09/2020	Closed Without Outputs
VallÃ©e Martil	EIB CM	Morocco	11/01/2019	Closed Without Outputs
Martil	EIB CM	Morocco	06/11/2019	Closed Without Outputs
ETAP South Tunisian Gas	EIB CM	Tunisia	28/12/2015	Closed With Outputs
Programme National Assainissement PNA II	EIB CM	Morocco	21/12/2017	Closed With Outputs Outside Process
Programme National Assainissement PNA II	EIB CM	Morocco	19/12/2017	Active

Green Climate Fund IRM Complaints	IAM	Country	Date Filed	Status
The Saïss Water Conservation Project	GCF IRM	Morocco	16/02/2020	Closed With Outputs
GCF-EBRD Egypt Renewable Energy Financing Framework	GCF IRM	Egypt	28/09/2022	Active
GCF-EBRD Egypt Renewable Energy Financing Framework	GCF IRM	Egypt	08/11/2022	Active

IFC/MIGA CAO Complaints	IAM	Country	Date Filed	Status
Aden Free Zone Development	IFC CAO	Yemen	01/07/2005	Closed Without Outputs
Alex Dev-01/Wadi al-Qamar	IFC CAO	Egypt	09/04/2015	Closed With Outputs
GAC-01	IFC CAO	United Arab Emirates	01/09/2012	Closed Without Outputs
GAL	IFC CAO	Middle East	01/05/2007	Closed Without Outputs
Jordan Gateway Project Co.-02/Bet Shean Valley	IFC CAO	Jordan	01/01/2001	Closed With Outputs Outside Process
Jordan Gateway Projects Co.-01/Bet Shean Valley	IFC CAO	Jordan	01/12/2000	Closed Without Outputs
Makka Leasing	IFC CAO	Egypt	01/03/2009	Closed Without Outputs
Alex Dev Ltd-03/Beni Suef	IFC CAO	Egypt	10/05/2017	Monitoring
Alex Dev Ltd-02/Beni Suef	IFC CAO	Egypt	13/02/2017	Monitoring
Egyptian Indian Polyester Company Sokhna-01/Hyderabad	IFC CAO	Egypt	27/10/2016	Closed With Outputs
Egyptian Indian Polyester Company - Sokhna-02/India	IFC CAO	Egypt	20/08/2017	Closed With Outputs
Zalagh-01/Tiddas	IFC CAO	Morocco	21/03/2016	Closed With Outputs
Unknown CAO 17	IFC CAO	Egypt	01/01/2016	Closed Without Outputs
Unknown CAO 19	IFC CAO	Egypt	01/01/2016	Closed Without Outputs
Unknown CAO 29	IFC CAO	Yemen	01/01/2017	Closed Without Outputs
Unknown CAO 33	IFC CAO	Egypt	01/01/2017	Closed Without Outputs
Unknown CAO 42	IFC CAO	Egypt	01/01/2018	Closed Without Outputs
Unknown CAO 43	IFC CAO	Egypt	01/01/2018	Closed Without Outputs
Unknown CAO 48	IFC CAO	Egypt	01/01/2018	Closed Without Outputs
Unknown CAO 50	IFC CAO	Egypt	01/01/2018	Closed Without Outputs
Masdar Baynouna-01/ East Amman	IFC CAO	Jordan	11/02/2020	Active
Alcazar Energy-01/Jordan	IFC CAO	Jordan	02/03/2020	Closed Without Outputs
Daehan Wind Power Company 01/Tafila	IFC CAO	Jordan	16/06/2020	Active
HSA Foods-01/Ras-Isa	IFC CAO	Yemen	05/04/2021	Closed With Outputs
Benban Solar-01	IFC CAO	Egypt	08/06/2022	Monitoring
Benban Solar-02	IFC CAO	Egypt	08/06/2022	Active
Benban Solar-03	IFC CAO	Egypt	15/06/2022	Closed With Outputs Outside Process
Benban Solar-04	IFC CAO	Egypt	24/06/2022	Active
Benban Solar-05	IFC CAO	Egypt	19/07/2022	Active
Benban Solar-06	IFC CAO	Egypt	23/09/2022	Active
Benban Solar-07	IFC CAO	Egypt	02/12/2022	Active

Development Finance Corporation OA Complaints	IAM	Country	Date Filed	Status
Noble Energy Leviathan Project	OPIC OA	Israel	31/05/2019	Closed Without Outputs

United Nations Development Programme SECU Complaints	IAM	Country	Date Filed	Status
Solid Waste Management project	UNDP SECU	Lebanon	19/12/2017	Closed Without Outputs
Improving Solid Waste Management and Income Creation in Host Communities- Rehabilitation of Al Alake	UNDP SECU	Jordan	05/06/2018	Monitoring
Fourth National Communication and Second Biennial Update Report under the UNFCCC (GEF)	UNDP SECU	Jordan	05/06/2020	Closed Without Outputs
Funding Facility for Stabilization	UNDP SECU	Iraq	11/01/2021	Closed With Outputs Outside Process
PAPP Transboundary Wastewater Management in Attil / Tulkarem Governorate	UNDP SECU	Palestine	05/11/2021	Closed Without Outputs
Funding Facility for Stabilization	UNDP SECU	Iraq	05/09/2023	Active

United Nations Development Programme SRM Complaints	IAM	Country	Date Filed	Status
Solid Waste Management Project	UNDP SRM	Lebanon	19/12/2017	Closed Without Outputs

World Bank Panel Complaints	IAM	Country	Date Filed	Status
Giza North Power Project	WB Panel	Egypt	21/02/2013	Closed With Outputs Outside Process
Greater Beirut Water Supply Project	WB Panel	Lebanon	04/11/2010	Closed With Outputs Outside Process
Institutional Reform Development Policy Financing	WB Panel	Yemen	13/04/2009	Closed With Outputs Outside Process
Red Sea - Dead Sea Water Conveyance Study Program	WB Panel	Gaza, Israel, Jordan, West Bank	24/06/2011	Closed Without Outputs
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing	WB Panel	Lebanon	06/08/2018	Closed Without Outputs
Upper Egypt Local Development Program for Results	WB Panel	Egypt	08/01/2019	Closed With Outputs Outside Process
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Fiancing - Second Request	WB Panel	Lebanon	24/06/2019	Closed Without Outputs
Sustainable Rural Sanitation Services Program For Results (P154112) and its Additional Financing (P166597)	WB Panel	Egypt	12/10/2022	Closed Without Outputs
Greater Beirut Water Supply Project (P103063) and its Additional Financing (P165711); Water Supply Augmentation Project (P125184)	WB Panel	Lebanon	07/03/2023	Closed Without Outputs

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