Complaints | Accountability Console
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Status: Closed With Outputsx

Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


Complaint Filters

IAM
Status
Issue
Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Bank
Project
Client
Implementer
Sector
Investment Type
Project Country
Project Region
Clear
European Bank for Reconstruction and Development IPAM Complaints IAM Country Date Filed Status
Turk Traktor EBRD IPAM Turkey 02/09/2015 Closed With Outputs
European Bank for Reconstruction and Development PCM Complaints IAM Country Date Filed Status
Altain Khuder debt & equity EBRD PCM Mongolia 30/12/2014 Closed With Outputs
D1 motorway Phase I EBRD PCM Slovakia 07/06/2010 Closed With Outputs
Dariali HPP EBRD PCM Georgia 24/11/2014 Closed With Outputs
EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement EBRD PCM Serbia 01/10/2013 Closed With Outputs
EPS Power II EBRD PCM Serbia 16/08/2013 Closed With Outputs
Energy Resources Phase II & Oyu Tolgoi EBRD PCM Mongolia 02/07/2013 Closed With Outputs
IPP4 Al-Manakher Power Project EBRD PCM Jordan 03/08/2015 Closed With Outputs
Rivne Kyiv High Voltage Line EBRD PCM Ukraine 10/01/2012 Closed With Outputs
Sostanj Thermal Power Plant EBRD PCM Slovenia 17/01/2012 Closed With Outputs
South-West Corridor Road Project EBRD PCM Kazakhstan 20/10/2014 Closed With Outputs
Tbilisi Railway Bypass 1 EBRD PCM Georgia 07/03/2011 Closed With Outputs
Tbilisi Railway Bypass 2 EBRD PCM Georgia 07/03/2011 Closed With Outputs
Tbilisi Railway Bypass 3 EBRD PCM Georgia 08/03/2011 Closed With Outputs
EPS Restructuring EBRD PCM Serbia 25/04/2018 Closed With Outputs
EPS Kolubara Environmental Improvement EBRD PCM Serbia 12/07/2017 Closed With Outputs
EPS Restructuring, EPS Kolubara Environmental Improvement EBRD PCM Serbia 12/06/2017 Closed With Outputs
GEORGIA - Jvari-Khorga Interconnection EBRD PCM Georgia 21/04/2017 Closed With Outputs
Krnovo Wind Farm EBRD PCM Montenegro 02/03/2017 Closed With Outputs
EPS Restructuring EBRD PCM Serbia 16/02/2016 Closed With Outputs
European Investment Bank CM Complaints IAM Country Date Filed Status
Ambatovy Nickel Project EIB CM Madagascar 09/05/2012 Closed With Outputs
Belgrade By-Pass EIB CM Serbia 22/09/2011 Closed With Outputs
Bucharest Metro Line 5 EIB CM Romania 28/04/2011 Closed With Outputs
Bujagali Hydroelectric EIB CM Uganda 01/12/2009 Closed With Outputs
Bujagali-hydroelectric EIB CM Uganda 24/02/2009 Closed With Outputs
Castor Underground Gas Storage EIB CM Spain 02/12/2013 Closed With Outputs
EMS Electricity Network Upgrading EIB CM Serbia 21/09/2014 Closed With Outputs
Ecocimento Fibre Cement EIB CM Mozambique 13/07/2010 Closed With Outputs
Gazela Bridge Rehabilitation EIB CM Serbia 28/09/2009 Closed With Outputs
Gilgel Gibe 3 EIB CM Ethiopia 08/06/2010 Closed With Outputs
Larnaca Sewerage and Drainage I EIB CM Cyprus 26/05/2012 Closed With Outputs
MOZAL II EIB CM Mozambique 26/10/2010 Closed With Outputs
Motorways D1 EIB CM Slovakia 19/10/2009 Closed With Outputs
Municipal and Regional Infrastructure Loan EIB CM Serbia 29/02/2012 Closed With Outputs
Olkaria A EIB CM Kenya 16/07/2014 Closed With Outputs
Olkaria B EIB CM Kenya 31/07/2014 Closed With Outputs
Panama Canal Expansion EIB CM Panama 09/03/2011 Closed With Outputs
Transport Lending Policy EIB CM Unknown 07/11/2008 Closed With Outputs
Valencia Centros Escolares Emilio Lluch EIB CM Spain 13/04/2012 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 09/11/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 17/07/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 04/07/2017 Closed With Outputs
Membrane Technology Environmental Conversion EIB CM Spain 04/07/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 30/06/2017 Closed With Outputs
Georgia East-West Highway EIB CM Georgia 27/06/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 25/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 22/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 19/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 09/05/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 03/04/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 29/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 29/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 27/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 02/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 01/03/2017 Closed With Outputs
Regional Mombasa Port Access Road EIB CM Kenya 18/01/2017 Closed With Outputs
Georgia East-West Highway EIB CM Georgia 09/01/2017 Closed With Outputs
JASPERS - Lecevica Waste Management Centre EIB CM Croatia 21/12/2016 Closed With Outputs
Banja Luka-Doboj Motorway EIB CM Bosnia and Herzegovina 12/10/2016 Closed With Outputs
CA CCFL Reventazon Hydropower EIB CM Costa Rica 28/09/2016 Closed With Outputs
Réseau Ferroviaire Rapide EIB CM Tunisia 06/04/2016 Closed With Outputs
Nam Theun 2 Hydroelectric EIB CM 06/04/2016 Closed With Outputs
TAP - TANAP EIB CM 06/02/2019 Closed With Outputs
Inter-American Development Bank MICI Complaints IAM Country Date Filed Status
Agrifood Health and Quality Management Program (CCLIP) IDB MICI Argentina 12/01/2012 Closed With Outputs
Development of the Industry of Products of the Vegetable Sponge IDB MICI Paraguay 10/02/2010 Closed With Outputs
El Dorado International Airport IDB MICI Colombia 12/08/2011 Closed With Outputs
Estrada Nova Watershed Sanitation IDB MICI Brazil 22/10/2010 Closed With Outputs
La Paz Storm Drainage Program II IDB MICI Bolivia 27/03/2014 Closed With Outputs
Marena Renovables Wind Project 2 IDB MICI Mexico 28/12/2012 Closed With Outputs
Multiphase Development Infrastructure Program: Support Production in Entre Rios IDB MICI Argentina 28/06/2010 Closed With Outputs
Panama Canal Expansion Program IDB MICI Panama 10/10/2011 Closed With Outputs
Pando-Monte Lirio Hydroelectric Power Project IDB MICI Panama 12/03/2010 Closed With Outputs
Program to Improve Highway Corridors in Paraguay IDB MICI Paraguay 10/11/2010 Closed With Outputs
Provincial Agricultural Services Program II (PROSAP II) IDB MICI Argentina 03/11/2010 Closed With Outputs
Santa Barbara-Rurrenabaque Northern Corridor Highway Improvement Program IDB MICI Bolivia 28/02/2011 Closed With Outputs
Sao Jose dos Campos Urban Structuring Program IDB MICI Brazil 10/06/2011 Closed With Outputs
Reventazon Hydroelectric Power Project IDB MICI Costa Rica 07/08/2017 Closed With Outputs
Alto Maipo Hydroelectric Power Project IDB MICI Chile 23/01/2017 Closed With Outputs
IFC/MIGA CAO Complaints IAM Country Date Filed Status
AD Hydro Power Limited-01/Himachal Pradesh IFC CAO India 01/10/2004 Closed With Outputs
Agrokasa-01/Ica IFC CAO Peru 02/06/2009 Closed With Outputs
Amaggi Expansion-01/IFC Executive Vice President Request IFC CAO Brazil 01/11/2004 Closed With Outputs
Ambuklao-Binga Hydroelectric Power-01/Binga IFC CAO Philippines 01/06/2008 Closed With Outputs
Anvil Mining Congo, SARL-01/World Bank President Request IFC CAO Democratic Republic of Congo 01/07/2005 Closed With Outputs
Assan Aluminyum-01/Dilovasi IFC CAO Turkey 01/10/2008 Closed With Outputs
Atul Ltd.-01/Gujarat IFC CAO India 01/06/2006 Closed With Outputs
BTC Pipeline-02/Rustavi IFC CAO Georgia 16/03/2004 Closed With Outputs
BTC Pipeline-10/Tetritskaro IFC CAO Georgia 21/05/2004 Closed With Outputs
BTC Pipeline-14/Vale IFC CAO Georgia 08/08/2004 Closed With Outputs
BTC Pipeline-17/Tadzrisi IFC CAO Georgia 10/12/2004 Closed With Outputs
BTC Pipeline-22/Tsemi IFC CAO Georgia 24/06/2005 Closed With Outputs
BTC Pipeline-29/Tsalka IFC CAO Georgia 03/08/2006 Closed With Outputs
BTC Pipeline-30/Vale IFC CAO Georgia 20/08/2007 Closed With Outputs
BTC Pipeline-32/Vale IFC CAO Georgia 01/08/2008 Closed With Outputs
BTC Pipeline-33/Vale IFC CAO Georgia 30/05/2011 Closed With Outputs
Bankers Petroleum-01/Patos IFC CAO Albania 13/03/2013 Closed With Outputs
Bilt Paper-02/Sipitang IFC CAO Malaysia 01/06/2015 Closed With Outputs
Cambodia Airport II-01/Preah Sihanouk IFC CAO Cambodia 11/12/2009 Closed With Outputs
Cambodia Airports-01/Phnom Penh IFC CAO Cambodia 07/06/2013 Closed With Outputs
Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay IFC CAO Argentina, Uruguay 01/09/2005 Closed With Outputs
Chad-Cameroon Pipeline-03/Chad IFC CAO Chad 20/10/2011 Closed With Outputs
Comsur V-01/Bosque Chiquitano IFC CAO Bolivia 01/06/2003 Closed With Outputs
Eco Oro-01/Bucaramanga IFC CAO Colombia 13/06/2012 Closed With Outputs
Empresa Electrica Pangue S.A.-01/Upper Bio-Bio Watershed IFC CAO Chile 01/08/2000 Closed With Outputs
Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed IFC CAO Chile 01/07/2002 Closed With Outputs
Harmon Hall-01/Mexico IFC CAO Mexico 02/12/2011 Closed With Outputs
Interagua-01/Guayaquil IFC CAO Ecuador 01/01/2008 Closed With Outputs
KEK-01/Prishtina IFC CAO Kosovo 25/08/2011 Closed With Outputs
Lukoil Overseas-01/Berezovka IFC CAO Kazakhstan 01/09/2004 Closed With Outputs
Lydian Intl3-01/Gndevaz & Jermuk IFC CAO Armenia 16/04/2014 Closed With Outputs
Lydian Intl3-02/Gndevaz IFC CAO Armenia 25/07/2014 Closed With Outputs
Mozal-01/Matola and Maputo IFC CAO Mozambique 01/10/2010 Closed With Outputs
Nicaragua Sugar Estates Limited-01/Leon and Chinandega IFC CAO Nicaragua 01/03/2008 Closed With Outputs
Oyu Tolgoi-01/Southern Gobi IFC CAO Mongolia 12/10/2012 Closed With Outputs
Oyu Tolgoi-02/Southern Gobi IFC CAO Mongolia 11/02/2013 Closed With Outputs
PNG SEZ-01/Madang Province IFC CAO Papua New Guinea 12/07/2011 Closed With Outputs
Rainforest Ecolodge Linkages-01/Deniyaya IFC CAO Sri Lanka 20/08/2009 Closed With Outputs
Russkiy Mir II-03/Taman IFC CAO Russia 01/03/2009 Closed With Outputs
Standard Profil-01/Duzce IFC CAO Turkey 01/09/2008 Closed With Outputs
Vizhinjam-01/Kerala IFC CAO India 21/08/2012 Closed With Outputs
Vizhinjam-02/Kerala IFC CAO India 23/09/2012 Closed With Outputs
Vizhinjam-03/Mulloor IFC CAO India 12/04/2013 Closed With Outputs
Wilmar Group-01/West Kalimantan IFC CAO Indonesia 01/07/2007 Closed With Outputs
Wilmar Group-02/Sumatra IFC CAO Indonesia 01/12/2008 Closed With Outputs
Wilmar Group-03/Jambi IFC CAO Indonesia 09/11/2011 Closed With Outputs
Yanacocha-01/Cajamarca IFC CAO Peru 01/12/2000 Closed With Outputs
Yanacocha-02/Cajamarca IFC CAO Peru 01/03/2001 Closed With Outputs
Yanacocha-03/Cajamarca IFC CAO Peru 01/03/2006 Closed With Outputs
Bidco Bev. & Det.-03/ Kalangala IFC CAO Uganda 13/01/2017 Closed With Outputs
Egyptian Indian Polyester Company - Sokhna-01/India IFC CAO Egypt 27/10/2016 Closed With Outputs
Egyptian Indian Polyester Company - Sokhna-02/India IFC CAO Egypt 20/08/2017 Closed With Outputs
Rajmandala Hydropower Project-01/Bantarcaringin Kampong IFC CAO Indonesia 16/05/2016 Closed With Outputs
United Ashuganj-01/Ashuganj IFC CAO Bangladesh 26/05/2016 Closed With Outputs
Japan International Cooperation Agency EEG Complaints IAM Country Date Filed Status
Thilawa Special Economic Zone (Class-A Area) Development Project JICA EEG Myanmar 02/06/2014 Closed With Outputs
United Nations Development Programme SECU Complaints IAM Country Date Filed Status
India High Range Landscape Project UNDP SECU India 10/12/2015 Closed With Outputs
World Bank Panel Complaints IAM Country Date Filed Status
Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit WB Panel Nepal 24/10/1994 Closed With Outputs
Cartagena Water Supply, Sewerage and Environmental Management Project WB Panel Colombia 20/04/2004 Closed With Outputs
Coal Sector Mitigation Project and Coal Sector Rehabitation Project WB Panel India 21/06/2001 Closed With Outputs
Eskom Investment Support Project WB Panel South Africa 06/04/2010 Closed With Outputs
Forest Concession Management and Control Pilot Project WB Panel Cambodia 28/01/2005 Closed With Outputs
Integrated Coastal Zone Management and Clean-Up Project, First Request WB Panel Albania 30/07/2007 Closed With Outputs
Lake Victoria Environmental Management Project WB Panel Kenya 12/10/1999 Closed With Outputs
Land Administration Project WB Panel Honduras 03/01/2006 Closed With Outputs
Land Administration Project (First Request) WB Panel Panama 25/02/2009 Closed With Outputs
Land Management and Administration Project WB Panel Cambodia 04/09/2009 Closed With Outputs
Lima Urban Transport Project WB Panel Peru 01/10/2009 Closed With Outputs
Mining Development and Environmental Control Assistance Project WB Panel Ecuador 13/12/1999 Closed With Outputs
Mumbai Urban Transport Project WB Panel India 28/04/2004 Closed With Outputs
NTPC I Power Generation Project WB Panel India 01/05/1997 Closed With Outputs
National Drainage Program Project WB Panel Pakistan 10/09/2004 Closed With Outputs
Natural Resource Management Project WB Panel Kenya 14/01/2013 Closed With Outputs
Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta) WB Panel Argentina, Paraguay 17/05/2002 Closed With Outputs
Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project WB Panel Chad 22/03/2001 Closed With Outputs
Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project WB Panel Cameroon 25/09/2002 Closed With Outputs
Power Sector Generation and Restructuring Project WB Panel Albania 30/04/2007 Closed With Outputs
Private Power Generation Project WB Panel Uganda 05/03/2007 Closed With Outputs
Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request WB Panel Argentina 13/09/2007 Closed With Outputs
Second Urban Environment Sanitation Project WB Panel Ghana 16/08/2007 Closed With Outputs
Smallholder Agriculture Development Project WB Panel Papua New Guinea 08/12/2009 Closed With Outputs
Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project WB Panel Uganda 27/07/2001 Closed With Outputs
Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project WB Panel Democratic Republic of Congo 19/11/2005 Closed With Outputs
West African Gas Pipeline Project WB Panel Ghana, Nigeria 27/04/2006 Closed With Outputs
Western Poverty Reduction Project WB Panel China 18/06/1999 Closed With Outputs